# --
# AdminNotificationForm.dtl - provides HTML form for AdminNotification
# Copyright (C) 2001-2008 OTRS AG, http://otrs.org/
# --
# $Id: AdminNotificationForm.dtl,v 1.23 2008/04/02 08:59:22 ot Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl-2.0.txt.
# --

<!-- start form -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
  <tr>
    <td colspan="2" class="mainhead">
      $Env{"Box0"}$Text{"Notification Management"}$Env{"Box1"}
    </td>
  </tr>
  <tr>
    <td width="30%" class="mainbody">
      <form action="$Env{"CGIHandle"}" method="post">
        <input type="hidden" name="Action" value="$Env{"Action"}"/>
        <input type="hidden" name="Subaction" value="Change"/>
        <table width="100%" cellspacing="0" cellpadding="4">
          <tr>
            <td class="contenthead">$Text{"Change"}:</td>
          </tr>
          <tr>
            <td class="contentbody">
              $Data{"NotificationOption"}
            </td>
          </tr>
          <tr>
            <td class="contentfooter">
              &nbsp;<input class="button" type="submit" value="$Text{"Change"}"/>
            </td>
          </tr>
        </table>
      </form>
    </td>
    <td width="70%" class="mainbody">
# check subaction
      <dtl if ($Env{"Subaction"} eq "Change") { $Data{"Botton"} = "<input class="button" type="submit" value="$Text{"Update"}"/>"; }>
      <form action="$Env{"CGIHandle"}" method="post">
        <input type="hidden" name="Action" value="$Env{"Action"}"/>
        <input type="hidden" name="Subaction" value="$Env{"Subaction"}Action"/>
        <input type="hidden" name="ID" value="$QData{"ID"}"/>
        <input type="hidden" name="Charset" value="$Env{"Charset"}"/>
        <input type="hidden" name="Language" value="$QData{"Language"}"/>
        <input type="hidden" name="Type" value="$QData{"Type"}"/>
        <table width="100%" cellspacing="0" cellpadding="4">
          <tr>
            <td class="contenthead">$Text{"Notification"}:</td>
          </tr>
          <tr>
            <td class="contentbody">
              <table border="0" cellspacing="0" cellpadding="3">
                <tr>
                  <td class="contentkey">$Text{"Type"}: </td>
                  <td class="contentvalue"> $Data{"Language"}::$QData{"Type"}</td>
                </tr>
                <tr>
                  <td class="contentkey">$Text{"Subject"}: </td>
                  <td class="contentvalue">
                    <input type="text" name="Subject" value="$QData{"Subject"}" size="80" maxlength="120"/>
                  </td>
                </tr>
                <tr>
                  <td class="contentkey">$Text{"Text"}: </td>
                  <td class="contentvalue">
                    <textarea rows="12" cols="75" name="Body" wrap="$Env{"BrowserWrap"}">$QData{"Body"}</textarea>
                  </td>
                </tr>
              </table>
            </td>
          </tr>
          <tr>
            <td class="contentfooter">
              &nbsp;$Data{"Botton"}
            </td>
          </tr>
        </table>
      </form>
    </td>
  </tr>
</table>
<!-- end form -->
<!-- start note -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
  <tr>
    <td class="mainhead">
      $Env{"Box0"}$Text{"Note"}$Env{"Box1"}
    </td>
  </tr>
  <tr>
    <td class="mainbody">
      <p>
        $Text{"Notifications are sent to an agent or a customer."}
      </p>
      <hr>
      <p>
        $Text{"Useable options"}:
        <table>
          <tr>
            <td class="contentkey">&lt;OTRS_CUSTOMER_SUBJECT[20]&gt;</td>
            <td class="contentvalue">$Text{"To get the first 20 character of the subject."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_CUSTOMER_EMAIL[5]&gt;</td>
            <td class="contentvalue">$Text{"To get the first 5 lines of the email."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_CUSTOMER_REALNAME&gt;</td>
            <td class="contentvalue">$Text{"To get the realname of the sender (if given)."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_CUSTOMER_*&gt;</td>
            <td class="contentvalue">$Text{"To get the article attribute (e. g. (<OTRS_CUSTOMER_From>, <OTRS_CUSTOMER_To>, <OTRS_CUSTOMER_Cc>, <OTRS_CUSTOMER_Subject> and <OTRS_CUSTOMER_Body>)."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_CUSTOMER_DATA_*&gt;</td>
            <td class="contentvalue">$Text{"Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_UserFirstname>)."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_OWNER_*&gt;</td>
            <td class="contentvalue">$Text{"Ticket owner options (e. g. <OTRS_OWNER_UserFirstname>)."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_RESPONSIBLE_*&gt;</td>
            <td class="contentvalue">$Text{"Ticket responsible options (e. g. <OTRS_RESPONSIBLE_UserFirstname>)."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_CURRENT_*&gt;</td>
            <td class="contentvalue">$Text{"Options of the current user who requested this action (e. g. <OTRS_CURRENT_UserFirstname>)."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_TICKET_*&gt;</td>
            <td class="contentvalue">$Text{"Options of the ticket data (e. g. <OTRS_TICKET_TicketNumber>, <OTRS_TICKET_TicketID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)."}</td>
          </tr>
          <tr>
            <td class="contentkey">&lt;OTRS_CONFIG_*&gt;</td>
            <td class="contentvalue">$Text{"Config options (e. g. <OTRS_CONFIG_HttpType>)."}</td>
          </tr>
        </table>
      </p>
        <p>
          $Text{"Example"}:
          <hr>
          <form action="/">
            <table>
              <tr>
                <td>$Text{"Subject"}:</td>
                <td><input type="text" name="Subject" value="New ticket notification! (&lt;OTRS_CUSTOMER_SUBJECT[18]&gt;)" size="80" maxlength="80"/></td>
              </tr>
              <tr>
                <td>
                  $Text{"Text"}:
                </td>
                <td>
                  <textarea rows="12" cols="70" name="Response">
Hi &lt;OTRS_CURRENT_UserFirstname&gt;,

there is a new ticket in "&lt;OTRS_TICKET_Queue&gt;"!

&lt;OTRS_CUSTOMER_FROM&gt; wrote:
&lt;snip&gt;
&lt;OTRS_CUSTOMER_EMAIL[16]&gt;
&lt;snip&gt;

&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;index.pl?Action=AgentTicketZoom&TicketID=&lt;OTRS_TICKET_ID&gt;

Your OTRS Notification Master
                    </textarea>
                  </td>
                </tr>
              </table>
            </form>
            <hr>
          </p>
        </td>
      </tr>
    </table>
<!-- end note -->
