# --
# AgentTicketSearchResult.dtl - provides HTML form for AgentTicketUtilities
# Copyright (C) 2001-2008 OTRS AG, http://otrs.org/
# --
# $Id: AgentTicketSearchResult.dtl,v 1.10 2008/04/29 22:00:58 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl-2.0.txt.
# --

<table border="0" width="100%" cellspacing="0" cellpadding="3">
  <tr>
    <td class="mainhead">
      $Env{"Box0"}$Text{"Search Result"}$Env{"Box1"}
    </td>
  </tr>
  <tr>
    <td class="menu">
      <a href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=LoadProfile&$QData{"Link"}">
      $Text{"Change search options"}
      </a>
      - $Text{"Results"}: <b>$QData{"Result"}</b> - $Text{"Total hits"}: <b>$Data{"TotalHits"}</b>
      - $Text{"Page"}: $Data{"SiteNavBar"}
    </td>
  </tr>
</table>
<!-- dtl:block:Record -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
  <tr>
    <td align="left" width="60%" class="mainhead">
      $Env{"Box0"}$Config{"Ticket::Hook"}: $Data{"TicketNumber"}$Env{"Box1"}
<!-- dtl:block:Title-->
      $QData{"Title","60"}
<!-- dtl:block:Title-->
    </td>
    <td align="right" width="40%" class="mainhead">
      $Env{"Box0"}$Text{"Age"}: $Data{"Age"}$Env{"Box1"}
    </td>
  </tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="3">
  <tr>
    <td width="70%" class="menu">
      <a href="$Env{"Baselink"}Action=AgentTicketZoom&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}&QueueID=$Data{"QueueID"}" onmouseover="window.status='$JSText{"Zoom"}'; return true;" onmouseout="window.status='';" class="menuitem">$Text{"Zoom"}</a> -
      <a href="$Env{"Baselink"}Action=AgentTicketHistory&TicketID=$Data{"TicketID"}&QueueID=$Data{"QueueID"}" onmouseover="window.status='$JSText{"History"}'; return true;" onmouseout="window.status='';" class="menuitem">$Text{"History"}</a>
    </td>
    <td align="right" width="30%" class="menu">
      <table border="0" cellspacing="0" cellpadding="0">
        <tr>
          <td class="mainkey">$Text{"Created"}:</td>
          <td class="mainvalue"> $TimeLong{"$Data{"Created"}"}</td>
        </tr>
      </table>
    </td>
  </tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="3">
  <tr>
    <td align="left" width="75%" class="mainbody">
      <table border="0" width="100%" cellspacing="0" cellpadding="1">
        <tr>
          <td width="15%"><b>$Text{"From"}:</b></td>
          <td> $Data{"From"}</td>
        </tr>
        <tr>
          <td><b>$Text{"To"}:</b></td>
          <td> $Data{"To"}</td>
        </tr>
        <tr>
          <td><b>$Text{"Subject"}:</b></td>
          <td> $Data{"Subject"}</td>
        </tr>
      </table>
$Data{"TextNote"}
      <div class="message">
$Data{"Body"}
      </div>
    </td>
    <td align="left" valign="top" width="25%" class="PriorityID-$Data{"PriorityID"}">
      <table border="0">
        <tr>
          <td><b>$Text{"State"}:</b></td>
          <td><font color="red"><div title="$Quote{"$Text{"$Data{"State"}"}"}">$Quote{"$Text{"$Data{"State"}"}","15"}</div></font></td>
        </tr>
        <tr>
          <td><b>$Text{"Priority"}:</b></td>
          <td><font color="red"><div title="$Quote{"$Text{"$Data{"Priority"}"}"}">$Quote{"$Text{"$Data{"Priority"}"}","15"}</div></font></td>
        </tr>
        <tr>
          <td><b>$Text{"Queue"}:</b></td>
          <td><font color="red"><div title="$Quote{"$Data{"Queue"}"}">$Quote{"$Data{"Queue"}","15"}</div></font></td>
        </tr>
        <tr>
          <td><b>$Text{"CustomerID"}:</b></td>
          <td><a href="$Config{"CustomerDBLink"}" $Config{"CustomerDBLinkTarget"}>$Quote{"$Data{"CustomerID"}","15"}</a></td>
        </tr>
      </table>
      <p><hr><b>$Text{"Customer Info"}:</b> $Data{"CustomerTable"}<hr></p>
    </td>
  </tr>
</table>
<!-- dtl:block:Record -->
