# --
# Kernel/Language/zh_CN.pm - provides za_CN language translation
# Copyright (C) 2005 zuowei <j2ee@hirain-sh.com>
# --
# $Id: zh_CN.pm,v 1.30.2.1 2007/12/10 08:44:45 mh Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --

package Kernel::Language::zh_CN;

use strict;

use vars qw($VERSION);
$VERSION = '$Revision: 1.30.2.1 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;

sub Data {
    my $Self = shift;
    my %Param = @_;

    # $$START$$
    # Last translation file sync: Tue May 29 15:27:37 2007

    # possible charsets
    $Self->{Charset} = ['GBK', 'GB2312', ];
    # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Jear;)
    $Self->{DateFormat} = '%Y.%M.%D %T';
    $Self->{DateFormatLong} = ' %A %Y/%M/%D %T';
    $Self->{DateFormatShort} = '%Y.%M.%D';
    $Self->{DateInputFormat} = '%Y.%M.%D';
    $Self->{DateInputFormatLong} = '%Y.%M.%D - %T';

    $Self->{Translation} = {
        # Template: AAABase
        'Yes' => '是',
        'No' => '否',
        'yes' => '是',
        'no' => '未设置',
        'Off' => '开',
        'off' => '关',
        'On' => '开',
        'on' => '开',
        'top' => '顶端',
        'end' => '底部',
        'Done' => '确认',
        'Cancel' => '取消',
        'Reset' => '重置',
        'last' => '',
        'before' => '早于',
        'day' => '天',
        'days' => '天',
        'day(s)' => '天',
        'hour' => '小时',
        'hours' => '小时',
        'hour(s)' => '小时',
        'minute' => '分钟',
        'minutes' => '分钟',
        'minute(s)' => '分钟',
        'month' => '月',
        'months' => '月',
        'month(s)' => '月',
        'week' => '星期',
        'week(s)' => '星期',
        'year' => '年',
        'years' => '年',
        'year(s)' => '年',
        'second(s)' => '',
        'seconds' => '',
        'second' => '',
        'wrote' => '写道',
        'Message' => '消息',
        'Error' => '错误',
        'Bug Report' => 'Bug 报告',
        'Attention' => '注意',
        'Warning' => '警告',
        'Module' => '模块',
        'Modulefile' => '模块文件',
        'Subfunction' => '子功能',
        'Line' => '行',
        'Example' => '示例',
        'Examples' => '示例',
        'valid' => '有效',
        'invalid' => '无效',
        '* invalid' => '',
        'invalid-temporarily' => '暂时无效',
        ' 2 minutes' => ' 2 分钟',
        ' 5 minutes' => ' 5 分钟',
        ' 7 minutes' => ' 7 分钟',
        '10 minutes' => '10 分钟',
        '15 minutes' => '15 分钟',
        'Mr.' => '先生',
        'Mrs.' => '夫人',
        'Next' => '下一个',
        'Back' => '后退',
        'Next...' => '下一个...',
        '...Back' => '...后退',
        '-none-' => '-无-',
        'none' => '无',
        'none!' => '无!',
        'none - answered' => '',
        'please do not edit!' => '不要编辑!',
        'AddLink' => '增加链接',
        'Link' => '链接',
        'Linked' => '已链接',
        'Link (Normal)' => '链接 (正常)',
        'Link (Parent)' => '链接 (父)',
        'Link (Child)' => '链接 (子)',
        'Normal' => '正常',
        'Parent' => '父',
        'Child' => '子',
        'Hit' => '点击',
        'Hits' => '点击数',
        'Text' => '正文',
        'Lite' => '简洁',
        'User' => '用户',
        'Username' => '用户名称',
        'Language' => '语言',
        'Languages' => '语言',
        'Password' => '密码',
        'Salutation' => '称谓',
        'Signature' => '签名',
        'Customer' => '客户',
        'CustomerID' => '客户编号',
        'CustomerIDs' => '客户编号',
        'customer' => '客户',
        'agent' => '技术支持人员',
        'system' => '系统',
        'Customer Info' => '客户信息',
        'Customer Company' => '',
        'Company' => '',
        'go!' => '开始!',
        'go' => '开始',
        'All' => '全部',
        'all' => '全部',
        'Sorry' => '对不起',
        'update!' => '更新!',
        'update' => '更新',
        'Update' => '更新',
        'submit!' => '提交!',
        'submit' => '提交',
        'Submit' => '提交',
        'change!' => '修改!',
        'Change' => '修改',
        'change' => '修改',
        'click here' => '点击这里',
        'Comment' => '注释',
        'Valid' => '有效',
        'Invalid Option!' => '无效选项!',
        'Invalid time!' => '无效时间!',
        'Invalid date!' => '无效日期!',
        'Name' => '名称',
        'Group' => '组名',
        'Description' => '描述',
        'description' => '描述',
        'Theme' => '主题',
        'Created' => '创建',
        'Created by' => '创建由',
        'Changed' => '已修改',
        'Changed by' => '修改由',
        'Search' => '搜索',
        'and' => '和',
        'between' => '在',
        'Fulltext Search' => '全文搜索',
        'Data' => '日期',
        'Options' => '选项',
        'Title' => '标题',
        'Item' => '条目',
        'Delete' => '删除',
        'Edit' => '编辑',
        'View' => '查看',
        'Number' => '编号',
        'System' => '系统',
        'Contact' => '联系人',
        'Contacts' => '联系人',
        'Export' => '导出',
        'Up' => '上',
        'Down' => '下',
        'Add' => '增加',
        'Category' => '目录',
        'Viewer' => '查看器',
        'New message' => '新消息',
        'New message!' => '新消息!',
        'Please answer this ticket(s) to get back to the normal queue view!' => '请先回复该 Ticket，然后回到正常队列视图!',
        'You got new message!' => '您有新消息!',
        'You have %s new message(s)!' => '您有 %s 条新消息!',
        'You have %s reminder ticket(s)!' => '您有 %s 个提醒!',
        'The recommended charset for your language is %s!' => '建议您所用语言的字符集 %s!',
        'Passwords doesn\'t match! Please try it again!' => '密码不符，请重试!',
        'Password is already in use! Please use an other password!' => '该密码被使用，请使用其他密码!',
        'Password is already used! Please use an other password!' => '该密码被使用，请使用其他密码!',
        'You need to activate %s first to use it!' => '%s 在使用之前请先激活!',
        'No suggestions' => '无建议',
        'Word' => '字',
        'Ignore' => '忽略',
        'replace with' => '替换',
        'There is no account with that login name.' => '该用户名没有帐户信息.',
        'Login failed! Your username or password was entered incorrectly.' => '登录失败，您的用户名或密码不正确.',
        'Please contact your admin' => '请联系系统管理员',
        'Logout successful. Thank you for using OTRS!' => '成功注销，谢谢使用!',
        'Invalid SessionID!' => '无效的会话标识符!',
        'Feature not active!' => '该特性尚未激活!',
        'Login is needed!' => '',
        'Password is needed!' => '需要密码!',
        'License' => '',
        'Take this Customer' => '',
        'Take this User' => '',
        'possible' => '可能',
        'reject' => '拒绝',
        'reverse' => '',
        'Facility' => '类别',
        'Timeover' => '结束',
        'Pending till' => '等待至',
        'Don\'t work with UserID 1 (System account)! Create new users!' => '不要使用 UserID 1 (系统账号)! 请创建一个新的用户!',
        'Dispatching by email To: field.' => '分派邮件到: 域.',
        'Dispatching by selected Queue.' => '分派邮件到所选队列.',
        'No entry found!' => '无内容!',
        'Session has timed out. Please log in again.' => '会话超时，请重新登录.',
        'No Permission!' => '无权限!',
        'To: (%s) replaced with database email!' => 'To: (%s) 被数据库邮件地址所替代',
        'Cc: (%s) added database email!' => 'Cc: (%s) 增加数据库邮件地址!',
        '(Click here to add)' => '(点击此处增加)',
        'Preview' => '预览',
        'Package not correctly deployed! You should reinstall the Package again!' => '',
        'Added User "%s"' => '增加用户 "%s".',
        'Contract' => '合同',
        'Online Customer: %s' => '在线客户: %s',
        'Online Agent: %s' => '在线技术支持人员：%s',
        'Calendar' => '日历',
        'File' => '文件',
        'Filename' => '文件名',
        'Type' => '类型',
        'Size' => '大小',
        'Upload' => '上载',
        'Directory' => '目录',
        'Signed' => '已签名',
        'Sign' => '签署',
        'Crypted' => '已加密',
        'Crypt' => '加密',
        'Office' => '',
        'Phone' => '',
        'Fax' => '',
        'Mobile' => '',
        'Zip' => '',
        'City' => '',
        'Country' => '',
        'installed' => '',
        'uninstalled' => '',
        'Security Note: You should activate %s because application is already running!' => '',
        'Unable to parse Online Repository index document!' => '',
        'No Packages for requested Framework in this Online Repository, but Packages for other Frameworks!' => '',
        'No Packages or no new Packages in selected Online Repository!' => '',
        'printed at' => '',

        # Template: AAAMonth
        'Jan' => '一月',
        'Feb' => '二月',
        'Mar' => '三月',
        'Apr' => '四月',
        'May' => '五月',
        'Jun' => '六月',
        'Jul' => '七月',
        'Aug' => '八月',
        'Sep' => '九月',
        'Oct' => '十月',
        'Nov' => '十一月',
        'Dec' => '十二月',
        'January' => '',
        'February' => '',
        'March' => '',
        'April' => '',
        'June' => '',
        'July' => '',
        'August' => '',
        'September' => '',
        'October' => '',
        'November' => '',
        'December' => '',

        # Template: AAANavBar
        'Admin-Area' => '管理区',
        'Agent-Area' => '技术支持人员区',
        'Ticket-Area' => 'Ticket区',
        'Logout' => '注销',
        'Agent Preferences' => '技术支持人员设置',
        'Preferences' => '设置',
        'Agent Mailbox' => '技术支持人员邮箱',
        'Stats' => '统计',
        'Stats-Area' => '统计区',
        'Admin' => '管理',
        'Customer Users' => '客户用户',
        'Customer Users <-> Groups' => '客户用户 <-> 组',
        'Users <-> Groups' => '用户 <-> 组',
        'Roles' => '角色',
        'Roles <-> Users' => '角色 <-> 用户',
        'Roles <-> Groups' => '角色 <-> 组',
        'Salutations' => '称谓',
        'Signatures' => '签名',
        'Email Addresses' => 'Email 地址',
        'Notifications' => '通知',
        'Category Tree' => '目录树',
        'Admin Notification' => '管理员通知',

        # Template: AAAPreferences
        'Preferences updated successfully!' => '设置更新成功!',
        'Mail Management' => '邮件相关设置',
        'Frontend' => '前端界面',
        'Other Options' => '其他选项',
        'Change Password' => '修改密码',
        'New password' => '新密码',
        'New password again' => '重复新密码',
        'Select your QueueView refresh time.' => '队列视图刷新时间.',
        'Select your frontend language.' => '界面语言',
        'Select your frontend Charset.' => '界面字符集.',
        'Select your frontend Theme.' => '界面主题.',
        'Select your frontend QueueView.' => '队列视图.',
        'Spelling Dictionary' => '拼写检查字典',
        'Select your default spelling dictionary.' => '缺省拼写检查字典.',
        'Max. shown Tickets a page in Overview.' => '每一页显示的最大 Tickets 数目.',
        'Can\'t update password, passwords doesn\'t match! Please try it again!' => '密码两次不符，无法更新，请重新输入',
        'Can\'t update password, invalid characters!' => '无法更新密码，包含无效字符.',
        'Can\'t update password, need min. 8 characters!' => '无法更新密码，密码长度至少8位.',
        'Can\'t update password, need 2 lower and 2 upper characters!' => '无法更新密码，至少包含2个大写字符和2个小写字符.',
        'Can\'t update password, need min. 1 digit!' => '无法更新密码，至少包含1位数字',
        'Can\'t update password, need min. 2 characters!' => '无法更新密码，至少包含2个字母!',

        # Template: AAAStats
        'Stat' => '',
        'Please fill out the required fields!' => '',
        'Please select a file!' => '',
        'Please select an object!' => '',
        'Please select a graph size!' => '',
        'Please select one element for the X-axis!' => '',
        'You have to select two or more attributes from the select field!' => '',
        'Please select only one element or turn off the button \'Fixed\' where the select field is marked!' => '',
        'If you use a checkbox you have to select some attributes of the select field!' => '',
        'Please insert a value in the selected input field or turn off the \'Fixed\' checkbox!' => '',
        'The selected end time is before the start time!' => '',
        'You have to select one or more attributes from the select field!' => '',
        'The selected Date isn\'t valid!' => '',
        'Please select only one or two elements via the checkbox!' => '',
        'If you use a time scale element you can only select one element!' => '',
        'You have an error in your time selection!' => '',
        'Your reporting time interval is too small, please use a larger time scale!' => '',
        'The selected start time is before the allowed start time!' => '',
        'The selected end time is after the allowed end time!' => '',
        'The selected time period is larger than the allowed time period!' => '',
        'Common Specification' => '',
        'Xaxis' => '',
        'Value Series' => '',
        'Restrictions' => '',
        'graph-lines' => '',
        'graph-bars' => '',
        'graph-hbars' => '',
        'graph-points' => '',
        'graph-lines-points' => '',
        'graph-area' => '',
        'graph-pie' => '',
        'extended' => '',
        'Agent/Owner' => '',
        'Created by Agent/Owner' => '',
        'Created Priority' => '',
        'Created State' => '',
        'Create Time' => '',
        'CustomerUserLogin' => '',
        'Close Time' => '',

        # Template: AAATicket
        'Lock' => '锁定',
        'Unlock' => '解锁',
        'History' => '历史',
        'Zoom' => '邮件展开',
        'Age' => '总时间',
        'Bounce' => '回退',
        'Forward' => '转发',
        'From' => '发件人',
        'To' => '收件人',
        'Cc' => '抄送',
        'Bcc' => '暗送',
        'Subject' => '标题',
        'Move' => '移动',
        'Queue' => '队列',
        'Priority' => '优先级',
        'State' => '状态',
        'Compose' => '撰写',
        'Pending' => '等待',
        'Owner' => '所有者',
        'Owner Update' => '所有者更新',
        'Responsible' => '',
        'Responsible Update' => '',
        'Sender' => '发件人',
        'Article' => '其他处理方式',
        'Ticket' => '',
        'Createtime' => '创建时间',
        'plain' => '纯文本',
        'Email' => '邮件地址',
        'email' => 'E-Mail',
        'Close' => '关闭',
        'Action' => '动作',
        'Attachment' => '附件',
        'Attachments' => '附件',
        'This message was written in a character set other than your own.' => '这封邮件所用字符集与本系统字符集不符',
        'If it is not displayed correctly,' => '如果显示不正确,',
        'This is a' => '这是一个',
        'to open it in a new window.' => '在新窗口中打开',
        'This is a HTML email. Click here to show it.' => '这是一封HTML格式邮件，点击这里显示.',
        'Free Fields' => '额外信息',
        'Merge' => '合并',
        'merged' => '',
        'closed successful' => '成功关闭',
        'closed unsuccessful' => '关闭失败',
        'new' => '新建',
        'open' => '开放',
        'closed' => '关闭',
        'removed' => '删除',
        'pending reminder' => '等待提醒',
        'pending auto' => '',
        'pending auto close+' => '等待自动关闭+',
        'pending auto close-' => '等待自动关闭-',
        'email-external' => '外部 E-Mail ',
        'email-internal' => '内部 E-Mail ',
        'note-external' => '外部注解',
        'note-internal' => '内部注解',
        'note-report' => '注解报告',
        'phone' => '电话',
        'sms' => '短信',
        'webrequest' => 'Web请求',
        'lock' => '锁定',
        'unlock' => '解锁',
        'very low' => '非常低',
        'low' => '低',
        'normal' => '正常',
        'high' => '高',
        'very high' => '非常高',
        '1 very low' => '1 非常低',
        '2 low' => '2 低',
        '3 normal' => '3 正常',
        '4 high' => '4 高',
        '5 very high' => '5 非常高',
        'Ticket "%s" created!' => 'Ticket "%s" 已创建!',
        'Ticket Number' => 'Ticket 编号',
        'Ticket Object' => 'Ticket 对象',
        'No such Ticket Number "%s"! Can\'t link it!' => 'Ticket "%s" 不存在，不能创建到其的链接!',
        'Don\'t show closed Tickets' => '不显示已关闭的 Tickets',
        'Show closed Tickets' => '显示已关闭的 Tickets',
        'New Article' => '新文章',
        'Email-Ticket' => '邮件 Ticket',
        'Create new Email Ticket' => '创建新的邮件 Ticket',
        'Phone-Ticket' => '电话 Ticket',
        'Search Tickets' => '搜索 Tickets',
        'Edit Customer Users' => '编辑客户用户',
        'Bulk-Action' => '批量处理',
        'Bulk Actions on Tickets' => '批量处理 Tickets',
        'Send Email and create a new Ticket' => '发送 Email 并创建一个新的 Ticket',
        'Create new Email Ticket and send this out (Outbound)' => '',
        'Create new Phone Ticket (Inbound)' => '',
        'Overview of all open Tickets' => '所有开放 Tickets 概况',
        'Locked Tickets' => '已锁定Ticket',
        'Watched Tickets' => '',
        'Watched' => '',
        'Subscribe' => '',
        'Unsubscribe' => '',
        'Lock it to work on it!' => '锁定并开始工作 !',
        'Unlock to give it back to the queue!' => '解锁并送回队列!',
        'Shows the ticket history!' => '显示 Ticket 历史状况!',
        'Print this ticket!' => '打印 Ticket !',
        'Change the ticket priority!' => '修改 Ticket 优先级',
        'Change the ticket free fields!' => '修改 Ticket 额外信息',
        'Link this ticket to an other objects!' => '链接该 Ticket 到其他对象!',
        'Change the ticket owner!' => '修改 Ticket 所有者!',
        'Change the ticket customer!' => '修改 Ticket 所属客户!',
        'Add a note to this ticket!' => '给 Ticket 增加注解!',
        'Merge this ticket!' => '合并该 Ticket!',
        'Set this ticket to pending!' => '将该 Ticket 转入等待状态',
        'Close this ticket!' => '关闭该 Ticket!',
        'Look into a ticket!' => '查看 Ticket 内容',
        'Delete this ticket!' => '删除该 Ticket!',
        'Mark as Spam!' => '标记为垃圾!',
        'My Queues' => '我的队列',
        'Shown Tickets' => '显示 Tickets',
        'Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".' => '您的邮件 "<OTRS_TICKET>" 被合并到 "<OTRS_MERGE_TO_TICKET>" !',
        'Ticket %s: first response time is over (%s)!' => '',
        'Ticket %s: first response time will be over in %s!' => '',
        'Ticket %s: update time is over (%s)!' => '',
        'Ticket %s: update time will be over in %s!' => '',
        'Ticket %s: solution time is over (%s)!' => '',
        'Ticket %s: solution time will be over in %s!' => '',
        'There are more escalated tickets!' => '',
        'New ticket notification' => '新 Ticket 通知',
        'Send me a notification if there is a new ticket in "My Queues".' => '如果我的队列中有新的 Ticket，请通知我.',
        'Follow up notification' => '跟踪通知',
        'Send me a notification if a customer sends a follow up and I\'m the owner of this ticket.' => '如果客户发送了 Ticket 回复，并且我是该 Ticket 的所有者.',
        'Ticket lock timeout notification' => 'Ticket 锁定超时通知 ',
        'Send me a notification if a ticket is unlocked by the system.' => '如果 Ticket 被系统解锁，请通知我.',
        'Move notification' => '移动通知',
        'Send me a notification if a ticket is moved into one of "My Queues".' => '如果有 Ticket 被转入我的队列，请通知我.',
        'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' => '您的最常用队列，如果您的邮件设置激活，您将会得到该队列的状态通知.',
        'Custom Queue' => '客户队列',
        'QueueView refresh time' => '队列视图刷新时间',
        'Screen after new ticket' => '创建新 Ticket 后的视图',
        'Select your screen after creating a new ticket.' => '选择您创建新 Ticket 后，所显示的视图.',
        'Closed Tickets' => '关闭 Tickets',
        'Show closed tickets.' => '显示已关闭 Tickets.',
        'Max. shown Tickets a page in QueueView.' => '队列视图每页显示 Ticket 数.',
        'CompanyTickets' => '',
        'MyTickets' => '',
        'New Ticket' => '',
        'Create new Ticket' => '',
        'Customer called' => '',
        'phone call' => '',
        'Responses' => '回复',
        'Responses <-> Queue' => '回复 <-> 队列',
        'Auto Responses' => '自动回复功能',
        'Auto Responses <-> Queue' => '自动回复 <-> 队列',
        'Attachments <-> Responses' => '附件 <-> 回复',
        'History::Move' => 'Ticket moved into Queue "%s" (%s) from Queue "%s" (%s).',
        'History::TypeUpdate' => 'Updated Type to %s (ID=%s).',
        'History::ServiceUpdate' => 'Updated Service to %s (ID=%s).',
        'History::SLAUpdate' => 'Updated SLA to %s (ID=%s).',
        'History::NewTicket' => 'New ticket [%s] created (Q=%s;P=%s;S=%s).',
        'History::FollowUp' => 'FollowUp for [%s]. %s',
        'History::SendAutoReject' => 'Sent AutoReject to "%s".',
        'History::SendAutoReply' => 'Sent AutoReply to "%s".',
        'History::SendAutoFollowUp' => 'Sent AutoFollowUp to "%s".',
        'History::Forward' => 'Forwarded to "%s".',
        'History::Bounce' => '回退到 "%s".',
        'History::SendAnswer' => 'Mail sent to "%s".',
        'History::SendAgentNotification' => '"%s"-Benachrichtigung versand an "%s".',
        'History::SendCustomerNotification' => 'Notification sent to "%s".',
        'History::EmailAgent' => 'Sent mail to customer.',
        'History::EmailCustomer' => 'Add mail. %s',
        'History::PhoneCallAgent' => 'Called customer',
        'History::PhoneCallCustomer' => 'Customer has called.',
        'History::AddNote' => 'Added note (%s)',
        'History::Lock' => 'Ticket locked.',
        'History::Unlock' => 'Ticket unlocked.',
        'History::TimeAccounting' => '%s time unit(d) counted. Totaly %s time unit(s) counted.',
        'History::Remove' => '%s',
        'History::CustomerUpdate' => 'Refreshed: %s',
        'History::PriorityUpdate' => 'Priority was refreshed from "%s" (%s) to "%s" (%s).',
        'History::OwnerUpdate' => 'New owner is "%s" (ID=%s).',
        'History::LoopProtection' => 'Loop protection! sent no auto answer to "%s".',
        'History::Misc' => '%s',
        'History::SetPendingTime' => 'Refreshed: %s',
        'History::StateUpdate' => 'Before "%s" 新: "%s"',
        'History::TicketFreeTextUpdate' => 'Refreshed: %s=%s;%s=%s;',
        'History::WebRequestCustomer' => 'Customer made a web request.',
        'History::TicketLinkAdd' => 'Link to "%s" established.',
        'History::TicketLinkDelete' => 'Link to "%s" removed.',

        # Template: AAAWeekDay
        'Sun' => '星期日',
        'Mon' => '星期一',
        'Tue' => '星期二',
        'Wed' => '星期三',
        'Thu' => '星期四',
        'Fri' => '星期五',
        'Sat' => '星期六',

        # Template: AdminAttachmentForm
        'Attachment Management' => '附件管理',

        # Template: AdminAutoResponseForm
        'Auto Response Management' => '自动回复管理',
        'Response' => '回复',
        'Auto Response From' => '自动回复来自',
        'Note' => '注解',
        'Useable options' => '可用宏变量',
        'To get the first 20 character of the subject.' => '',
        'To get the first 5 lines of the email.' => '',
        'To get the realname of the sender (if given).' => '',
        'To get the article attribute (e. g. (<OTRS_CUSTOMER_From>, <OTRS_CUSTOMER_To>, <OTRS_CUSTOMER_Cc>, <OTRS_CUSTOMER_Subject> and <OTRS_CUSTOMER_Body>).' => '',
        'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_UserFirstname>).' => '',
        'Ticket owner options (e. g. <OTRS_OWNER_UserFirstname>).' => '',
        'Ticket responsible options (e. g. <OTRS_RESPONSIBLE_UserFirstname>).' => '',
        'Options of the current user who requested this action (e. g. <OTRS_CURRENT_UserFirstname>).' => '',
        'Options of the ticket data (e. g. <OTRS_TICKET_TicketNumber>, <OTRS_TICKET_TicketID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>).' => '',
        'Config options (e. g. <OTRS_CONFIG_HttpType>).' => '',

        # Template: AdminCustomerCompanyForm
        'Customer Company Management' => '',
        'Add Customer Company' => '',
        'Add a new Customer Company.' => '',
        'List' => '',
        'This values are required.' => '该条目必须填写.',
        'This values are read only.' => '该数据只读.',

        # Template: AdminCustomerUserForm
        'Customer User Management' => '客户用户管理',
        'Search for' => '搜索',
        'Add Customer User' => '',
        'Source' => '数据源',
        'Create' => '创建',
        'Customer user will be needed to have a customer history and to login via customer panel.' => '客户用户必须有一个账号从客户登录页面登录系统.',

        # Template: AdminCustomerUserGroupChangeForm
        'Customer Users <-> Groups Management' => '客户用户 <-> 组 管理',
        'Change %s settings' => '修改 %s 设置',
        'Select the user:group permissions.' => '选择 用户:组 权限.',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the user).' => '如果不选择，则该组没有权限 (该组无法处理 Ticket)',
        'Permission' => '权限',
        'ro' => '',
        'Read only access to the ticket in this group/queue.' => '队列中的 Ticket 只读.',
        'rw' => '',
        'Full read and write access to the tickets in this group/queue.' => '队列中的 Ticket 读/写.',

        # Template: AdminCustomerUserGroupForm

        # Template: AdminCustomerUserServiceChangeForm
        'Customer Users <-> Services Management' => '',
        'Select the customeruser:service relations.' => '',
        'Allocate services to CustomerUser' => '',
        'Allocate CustomerUser to service' => '',

        # Template: AdminCustomerUserServiceForm
        'Edit default services.' => '',

        # Template: AdminEmail
        'Message sent to' => '消息发送给',
        'Recipents' => '收件人',
        'Body' => '内容',
        'Send' => '',

        # Template: AdminGenericAgent
        'GenericAgent' => '通用技术支持人员',
        'Job-List' => '工作列表',
        'Last run' => '最后运行',
        'Run Now!' => '现在运行!',
        'x' => '',
        'Save Job as?' => '保存工作为?',
        'Is Job Valid?' => '工作是否有效?',
        'Is Job Valid' => '工作有效',
        'Schedule' => '安排',
        'Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")' => '文章全文搜索 (例如: "Mar*in" 或者 "Baue*")',
        '(e. g. 10*5155 or 105658*)' => '  例如: 10*5144 或者 105658*',
        '(e. g. 234321)' => '例如: 234321',
        'Customer User Login' => '客户用户登录信息',
        '(e. g. U5150)' => '例如: U5150',
        'Agent' => '技术支持人员',
        'Ticket Lock' => 'Ticket 锁状态',
        'TicketFreeFields' => '',
        'Create Times' => '',
        'No create time settings.' => '',
        'Ticket created' => '创建时间',
        'Ticket created between' => ' 创建时间在',
        'Pending Times' => '',
        'No pending time settings.' => '',
        'Ticket pending time reached' => '',
        'Ticket pending time reached between' => '',
        'New Priority' => '新优先级',
        'New Queue' => '新队列',
        'New State' => '新状态',
        'New Agent' => '新技术支持人员',
        'New Owner' => '新所有者',
        'New Customer' => '新客户',
        'New Ticket Lock' => '新 Ticket 锁',
        'CustomerUser' => '客户用户',
        'New TicketFreeFields' => '',
        'Add Note' => '增加注解',
        'CMD' => '',
        'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' => '将执行这个命令, 第一个参数是 Ticket 编号，第二个参数是 Ticket 的标识符.',
        'Delete tickets' => '删除 Tickets',
        'Warning! This tickets will be removed from the database! This tickets are lost!' => '警告! 该 Ticket 将会从数据库删除，无法恢复!',
        'Send Notification' => '',
        'Param 1' => '参数 1',
        'Param 2' => '参数 2',
        'Param 3' => '参数 3',
        'Param 4' => '参数 4',
        'Param 5' => '参数 5',
        'Param 6' => '参数 6',
        'Send no notifications' => '',
        'Yes means, send no agent and customer notifications on changes.' => '',
        'No means, send agent and customer notifications on changes.' => '',
        'Save' => '保存',
        '%s Tickets affected! Do you really want to use this job?' => '',
        '"}' => '',

        # Template: AdminGroupForm
        'Group Management' => '组管理',
        'Add Group' => '',
        'Add a new Group.' => '',
        'The admin group is to get in the admin area and the stats group to get stats area.' => 'Admin 组可以进入系统管理区域, Stats 组可以进入统计管理区',
        'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).' => '创建新的组来控制不同的存取权限',
        'It\'s useful for ASP solutions.' => '',

        # Template: AdminLog
        'System Log' => '系统日志',
        'Time' => '时间',

        # Template: AdminNavigationBar
        'Users' => '用户',
        'Groups' => '组',
        'Misc' => '综合',

        # Template: AdminNotificationForm
        'Notification Management' => '通知管理',
        'Notification' => '通知',
        'Notifications are sent to an agent or a customer.' => '通知被发送到技术支持人员或者客户.',

        # Template: AdminPackageManager
        'Package Manager' => '软件包管理',
        'Uninstall' => '卸载',
        'Version' => '版本',
        'Do you really want to uninstall this package?' => '是否确认卸载该软件包?',
        'Reinstall' => '重新安装',
        'Do you really want to reinstall this package (all manual changes get lost)?' => '',
        'Continue' => '',
        'Install' => '安装',
        'Package' => '软件包',
        'Online Repository' => '在线知识库',
        'Vendor' => '提供者',
        'Upgrade' => '升级',
        'Local Repository' => '本地知识库',
        'Status' => '状态',
        'Overview' => '概况',
        'Download' => '下载',
        'Rebuild' => '重新构建',
        'ChangeLog' => '',
        'Date' => '',
        'Filelist' => '',
        'Download file from package!' => '',
        'Required' => '',
        'PrimaryKey' => '',
        'AutoIncrement' => '',
        'SQL' => '',
        'Diff' => '',

        # Template: AdminPerformanceLog
        'Performance Log' => '',
        'This feature is enabled!' => '',
        'Just use this feature if you want to log each request.' => '',
        'Of couse this feature will take some system performance it self!' => '',
        'Disable it here!' => '',
        'This feature is disabled!' => '',
        'Enable it here!' => '',
        'Logfile too large!' => '',
        'Logfile too large, you need to reset it!' => '',
        'Range' => '',
        'Interface' => '',
        'Requests' => '',
        'Min Response' => '',
        'Max Response' => '',
        'Average Response' => '',

        # Template: AdminPGPForm
        'PGP Management' => 'PGP 管理',
        'Result' => '结果',
        'Identifier' => '标识符',
        'Bit' => '位',
        'Key' => '密匙',
        'Fingerprint' => '指印',
        'Expires' => '过期',
        'In this way you can directly edit the keyring configured in SysConfig.' => '',

        # Template: AdminPOP3
        'POP3 Account Management' => 'POP3 帐户管理',
        'Host' => '主机',
        'Trusted' => '是否信任',
        'Dispatching' => '分派',
        'All incoming emails with one account will be dispatched in the selected queue!' => '所有来自一个邮件账号的邮件将会被分发到所选队列!',
        'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' => '',

        # Template: AdminPostMasterFilter
        'PostMaster Filter Management' => 'PostMaster 过滤器管理',
        'Filtername' => '过滤器名称',
        'Match' => '匹配',
        'Header' => '信息头',
        'Value' => '值',
        'Set' => '设置',
        'Do dispatch or filter incoming emails based on email X-Headers! RegExp is also possible.' => '如果您想根据 X-Headers 内容来过滤，可以使用正规则表达式.',
        'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' => '',
        'If you use RegExp, you also can use the matched value in () as [***] in \'Set\'.' => '',

        # Template: AdminQueueAutoResponseForm
        'Queue <-> Auto Responses Management' => '队列 <-> 自动回复管理',

        # Template: AdminQueueForm
        'Queue Management' => '队列管理',
        'Sub-Queue of' => '子队列',
        'Unlock timeout' => '自动解锁超时期限',
        '0 = no unlock' => '0 = 不自动解锁  ',
        'Escalation - First Response Time' => '',
        '0 = no escalation' => '0 = 无限时  ',
        'Escalation - Update Time' => '',
        'Escalation - Solution Time' => '',
        'Follow up Option' => '跟进选项',
        'Ticket lock after a follow up' => '跟进确认以后，Ticket 将被自动上锁',
        'Systemaddress' => '系统邮件地址',
        'Customer Move Notify' => 'Ticket 移动客户通知',
        'Customer State Notify' => 'Ticket 状态客户通知',
        'Customer Owner Notify' => '客户所有者通告',
        'If an agent locks a ticket and he/she will not send an answer within this time, the ticket will be unlock automatically. So the ticket is viewable for all other agents.' => '如果技术支持人员锁定了 Ticket,但是在一定的时间内没有回复，该 Ticket 将会被自动解锁，而对所有的技术支持人员可视.',
        'Escalation time' => '限时答复时间',
        'If a ticket will not be answered in this time, just only this ticket will be shown.' => '该队列只显示规定时间内没有被处理的 Ticket',
        'If a ticket is closed and the customer sends a follow up the ticket will be locked for the old owner.' => '如果 Ticket 已经处于关闭状态，而客户就发送了一个跟进 Ticket，那么这个 Ticket 将会被直接加锁，而所有者被定义为原来所有者',
        'Will be the sender address of this queue for email answers.' => '回复邮件所用的发送者地址',
        'The salutation for email answers.' => '回复邮件所用称谓.',
        'The signature for email answers.' => '回复邮件所用签名.',
        'OTRS sends an notification email to the customer if the ticket is moved.' => '如果 Ticket 被移动，系统将会发送一个通知邮件给客户',
        'OTRS sends an notification email to the customer if the ticket state has changed.' => '如果 Ticket 状态改变，系统将会发送通知邮件给客户',
        'OTRS sends an notification email to the customer if the ticket owner has changed.' => '如果 Ticket 所有者改变，系统将会发送通知邮件给客户.',

        # Template: AdminQueueResponsesChangeForm
        'Responses <-> Queue Management' => '回复 <-> 队列管理',

        # Template: AdminQueueResponsesForm
        'Answer' => '回复',

        # Template: AdminResponseAttachmentChangeForm
        'Responses <-> Attachments Management' => '回复 <-> 附件管理',

        # Template: AdminResponseAttachmentForm

        # Template: AdminResponseForm
        'Response Management' => '回复内容管理',
        'A response is default text to write faster answer (with default text) to customers.' => '为了快速回复，回复内容定义了每个回复中重复的内容.',
        'Don\'t forget to add a new response a queue!' => '不要忘记增加一个新的回复内容到队列!',
        'The current ticket state is' => '当前 Ticket 状态是',
        'Your email address is new' => '您的邮件地址是',

        # Template: AdminRoleForm
        'Role Management' => '角色管理',
        'Add Role' => '',
        'Add a new Role.' => '',
        'Create a role and put groups in it. Then add the role to the users.' => '创建一个角色并将组加入角色,然后将角色赋给用户.',
        'It\'s useful for a lot of users and groups.' => '当有大量的用户和组的时候，角色非常适合.',

        # Template: AdminRoleGroupChangeForm
        'Roles <-> Groups Management' => '角色 <-> 组管理',
        'move_into' => '移动到',
        'Permissions to move tickets into this group/queue.' => '允许移动 Tickets 到该组/队列.',
        'create' => '创建',
        'Permissions to create tickets in this group/queue.' => '在该组/队列中创建 Tickets 的权限.',
        'owner' => '所有者',
        'Permissions to change the ticket owner in this group/queue.' => '在该组/队列中修改 Tickets 所有者的权限.',
        'priority' => '优先级',
        'Permissions to change the ticket priority in this group/queue.' => '在该组/队列中修改 Tickets 优先级的权限.',

        # Template: AdminRoleGroupForm
        'Role' => '角色',

        # Template: AdminRoleUserChangeForm
        'Roles <-> Users Management' => '角色 <-> 用户管理',
        'Active' => '激活',
        'Select the role:user relations.' => '选择 角色:用户 关联.',

        # Template: AdminRoleUserForm

        # Template: AdminSalutationForm
        'Salutation Management' => '称谓管理',
        'Add Salutation' => '',
        'Add a new Salutation.' => '',

        # Template: AdminSelectBoxForm
        'Select Box' => '',
        'Limit' => '',
        'Go' => '',
        'Select Box Result' => '',

        # Template: AdminService
        'Service Management' => '',
        'Add Service' => '',
        'Add a new Service.' => '',
        'Service' => '',
        'Sub-Service of' => '',

        # Template: AdminSession
        'Session Management' => '会话管理',
        'Sessions' => '会话',
        'Uniq' => '',
        'Kill all sessions' => '',
        'Session' => '会话',
        'Content' => '内容',
        'kill session' => '中止会话',

        # Template: AdminSignatureForm
        'Signature Management' => '签名管理',
        'Add Signature' => '',
        'Add a new Signature.' => '',

        # Template: AdminSLA
        'SLA Management' => '',
        'Add SLA' => '',
        'Add a new SLA.' => '',
        'SLA' => '',
        'First Response Time' => '',
        'Update Time' => '',
        'Solution Time' => '',

        # Template: AdminSMIMEForm
        'S/MIME Management' => 'S/MIME 管理',
        'Add Certificate' => '添加证书',
        'Add Private Key' => '添加私匙',
        'Secret' => '密码',
        'Hash' => '',
        'In this way you can directly edit the certification and private keys in file system.' => '您可以直接编辑证书和私匙',

        # Template: AdminStateForm
        'State Management' => '',
        'Add State' => '',
        'Add a new State.' => '',
        'State Type' => '状态内容',
        'Take care that you also updated the default states in you Kernel/Config.pm!' => '您同时更新了 Kernel/Config.pm 中的缺省状态!',
        'See also' => '参见',

        # Template: AdminSysConfig
        'SysConfig' => '',
        'Group selection' => '选择组',
        'Show' => '显示',
        'Download Settings' => '下载设置',
        'Download all system config changes.' => '下载所有的系统配置.',
        'Load Settings' => '加载设置',
        'Subgroup' => '子组',
        'Elements' => '元素',

        # Template: AdminSysConfigEdit
        'Config Options' => '配置选项',
        'Default' => '缺省',
        'New' => '新',
        'New Group' => '新组',
        'Group Ro' => '',
        'New Group Ro' => '',
        'NavBarName' => '导航栏名称',
        'NavBar' => '导航栏',
        'Image' => '',
        'Prio' => '',
        'Block' => '',
        'AccessKey' => '',

        # Template: AdminSystemAddressForm
        'System Email Addresses Management' => '系统邮件地址管理',
        'Add System Address' => '',
        'Add a new System Address.' => '',
        'Realname' => '真实姓名',
        'All incoming emails with this "Email" (To:) will be dispatched in the selected queue!' => '所有发送到该收件人的消息将被转到所选择的队列',

        # Template: AdminTypeForm
        'Type Management' => '',
        'Add Type' => '',
        'Add a new Type.' => '',

        # Template: AdminUserForm
        'User Management' => '用户管理',
        'Add User' => '',
        'Add a new Agent.' => '',
        'Login as' => '',
        'Firstname' => '姓',
        'Lastname' => '名',
        'User will be needed to handle tickets.' => '需要用户来处理 Tickets.',
        'Don\'t forget to add a new user to groups and/or roles!' => '不要忘记增加一个用户到组和角色!',

        # Template: AdminUserGroupChangeForm
        'Users <-> Groups Management' => '用户 <-> 组管理',

        # Template: AdminUserGroupForm

        # Template: AgentBook
        'Address Book' => '地址簿',
        'Return to the compose screen' => '回到撰写页面',
        'Discard all changes and return to the compose screen' => '放弃所有修改,回到撰写页面',

        # Template: AgentCalendarSmall

        # Template: AgentCalendarSmallIcon

        # Template: AgentCustomerTableView

        # Template: AgentInfo
        'Info' => '',

        # Template: AgentLinkObject
        'Link Object' => '链接对象',
        'Select' => '选择',
        'Results' => '结果',
        'Total hits' => '点击数',
        'Page' => '页',
        'Detail' => '细节',

        # Template: AgentLookup
        'Lookup' => '',

        # Template: AgentNavigationBar

        # Template: AgentPreferencesForm

        # Template: AgentSpelling
        'Spell Checker' => '拼写检查',
        'spelling error(s)' => '拼写错误',
        'or' => '或者',
        'Apply these changes' => '应用',

        # Template: AgentStatsDelete
        'Do you really want to delete this Object?' => '您是否确认删除该对象?',

        # Template: AgentStatsEditRestrictions
        'Select the restrictions to characterise the stat' => '',
        'Fixed' => '',
        'Please select only one element or turn off the button \'Fixed\'.' => '',
        'Absolut Period' => '',
        'Between' => '',
        'Relative Period' => '',
        'The last' => '',
        'Finish' => '',
        'Here you can make restrictions to your stat.' => '',
        'If you remove the hook in the "Fixed" checkbox, the agent generating the stat can change the attributes of the corresponding element.' => '',

        # Template: AgentStatsEditSpecification
        'Insert of the common specifications' => '',
        'Permissions' => '',
        'Format' => '',
        'Graphsize' => '',
        'Sum rows' => '',
        'Sum columns' => '',
        'Cache' => '',
        'Required Field' => '',
        'Selection needed' => '',
        'Explanation' => '',
        'In this form you can select the basic specifications.' => '',
        'Attribute' => '',
        'Title of the stat.' => '',
        'Here you can insert a description of the stat.' => '',
        'Dynamic-Object' => '',
        'Here you can select the dynamic object you want to use.' => '',
        '(Note: It depends on your installation how many dynamic objects you can use)' => '',
        'Static-File' => '',
        'For very complex stats it is possible to include a hardcoded file.' => '',
        'If a new hardcoded file is available this attribute will be shown and you can select one.' => '',
        'Permission settings. You can select one or more groups to make the configurated stat visible for different agents.' => '',
        'Multiple selection of the output format.' => '',
        'If you use a graph as output format you have to select at least one graph size.' => '',
        'If you need the sum of every row select yes' => '',
        'If you need the sum of every column select yes.' => '',
        'Most of the stats can be cached. This will speed up the presentation of this stat.' => '',
        '(Note: Useful for big databases and low performance server)' => '',
        'With an invalid stat it isn\'t feasible to generate a stat.' => '',
        'This is useful if you want that no one can get the result of the stat or the stat isn\'t ready configurated.' => '',

        # Template: AgentStatsEditValueSeries
        'Select the elements for the value series' => '',
        'Scale' => '',
        'minimal' => '',
        'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis => Month, ValueSeries => Year).' => '',
        'Here you can the value series. You have the possibility to select one or two elements. Then you can select the attributes of elements. Each attribute will be shown as single value series. If you don\'t select any attribute all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => '',

        # Template: AgentStatsEditXaxis
        'Select the element, which will be used at the X-axis' => '',
        'maximal period' => '',
        'minimal scale' => '',
        'Here you can define the x-axis. You can select one element via the radio button. Then you you have to select two or more attributes of the element. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => '',

        # Template: AgentStatsImport
        'Import' => '',
        'File is not a Stats config' => '',
        'No File selected' => '',

        # Template: AgentStatsOverview
        'Object' => '',

        # Template: AgentStatsPrint
        'Print' => '打印',
        'No Element selected.' => '',

        # Template: AgentStatsView
        'Export Config' => '',
        'Informations about the Stat' => '',
        'Exchange Axis' => '',
        'Configurable params of static stat' => '',
        'No element selected.' => '',
        'maximal period from' => '',
        'to' => '',
        'Start' => '',
        'With the input and select fields you can configurate the stat at your needs. Which elements of a stat you can edit depends on your stats administrator who configurated the stat.' => '',

        # Template: AgentTicketBounce
        'Bounce ticket' => '回退 Ticket ',
        'Ticket locked!' => 'Ticket 被锁定!',
        'Ticket unlock!' => 'Ticket 被解锁!',
        'Bounce to' => '回退到 ',
        'Next ticket state' => 'Tickets 状态',
        'Inform sender' => '通知发送者',
        'Send mail!' => '发送!',

        # Template: AgentTicketBulk
        'Ticket Bulk Action' => 'Ticket 批量处理',
        'Spell Check' => '拼写检查',
        'Note type' => '注释类型',
        'Unlock Tickets' => '解锁 Tickets',

        # Template: AgentTicketClose
        'Close ticket' => '关闭 Ticket',
        'Previous Owner' => '前一个所有者',
        'Inform Agent' => '通知技术支持人员',
        'Optional' => '选项',
        'Inform involved Agents' => '通知相关技术支持人员',
        'Attach' => '附件',
        'Next state' => 'Ticket 状态',
        'Pending date' => '待处理日期',
        'Time units' => '',

        # Template: AgentTicketCompose
        'Compose answer for ticket' => '撰写答复,Ticket 编号',
        'Pending Date' => '进入等待状态日期',
        'for pending* states' => '针对等待状态',

        # Template: AgentTicketCustomer
        'Change customer of ticket' => '修改 Tickets 所属客户',
        'Set customer user and customer id of a ticket' => '设置 Ticket 所属客户用户',
        'Customer User' => '客户用户',
        'Search Customer' => '搜索客户',
        'Customer Data' => '客户数据',
        'Customer history' => '客户历史情况',
        'All customer tickets.' => '该客户所有 Tickets 记录.',

        # Template: AgentTicketCustomerMessage
        'Follow up' => '跟进',

        # Template: AgentTicketEmail
        'Compose Email' => '撰写 Email',
        'new ticket' => '新建 Ticket',
        'Refresh' => '',
        'Clear To' => '清空',

        # Template: AgentTicketForward
        'Article type' => '文章类型',

        # Template: AgentTicketFreeText
        'Change free text of ticket' => '修改 Ticket 额外信息',

        # Template: AgentTicketHistory
        'History of' => '历史',

        # Template: AgentTicketLocked

        # Template: AgentTicketMailbox
        'Mailbox' => '邮箱',
        'Tickets' => '',
        'of' => '',
        'Filter' => '',
        'New messages' => '新消息',
        'Reminder' => '提醒',
        'Sort by' => '排序',
        'Order' => '次序',
        'up' => '上',
        'down' => '下',

        # Template: AgentTicketMerge
        'Ticket Merge' => 'Ticket 合并',
        'Merge to' => '合并到',

        # Template: AgentTicketMove
        'Move Ticket' => '移动 Ticket',

        # Template: AgentTicketNote
        'Add note to ticket' => '增加注解到 Ticket',

        # Template: AgentTicketOwner
        'Change owner of ticket' => '修改 Ticket 所有者',

        # Template: AgentTicketPending
        'Set Pending' => '设置待处理状态',

        # Template: AgentTicketPhone
        'Phone call' => '电话',
        'Clear From' => '重置',

        # Template: AgentTicketPhoneOutbound

        # Template: AgentTicketPlain
        'Plain' => '纯文本',

        # Template: AgentTicketPrint
        'Ticket-Info' => 'Ticket信息',
        'Accounted time' => '',
        'Escalation in' => '限时',
        'Linked-Object' => '已链接对象',
        'Parent-Object' => '父对象',
        'Child-Object' => '子对象',
        'by' => '由',

        # Template: AgentTicketPriority
        'Change priority of ticket' => '调整 Ticket 优先级',

        # Template: AgentTicketQueue
        'Tickets shown' => '显示 Ticket',
        'Tickets available' => '可用 Ticket',
        'All tickets' => '所有Ticket',
        'Queues' => '队列',
        'Ticket escalation!' => 'Ticket 限时处理!',

        # Template: AgentTicketQueueTicketView
        'Service Time' => '',
        'Your own Ticket' => '你自己的 Ticket',
        'Compose Follow up' => '撰写跟踪答复',
        'Compose Answer' => '撰写答复',
        'Contact customer' => '联系客户',
        'Change queue' => '改变队列',

        # Template: AgentTicketQueueTicketViewLite

        # Template: AgentTicketResponsible
        'Change responsible of ticket' => '',

        # Template: AgentTicketSearch
        'Ticket Search' => 'Ticket 搜索',
        'Profile' => '搜索约束条件',
        'Search-Template' => '搜索模板',
        'TicketFreeText' => 'Ticket 额外信息',
        'Created in Queue' => '',
        'Result Form' => '搜索结果显示为',
        'Save Search-Profile as Template?' => '将搜索条件保存为模板',
        'Yes, save it with name' => '是, 保存为名称',

        # Template: AgentTicketSearchResult
        'Search Result' => '搜索结果',
        'Change search options' => '修改搜索选项',

        # Template: AgentTicketSearchResultPrint

        # Template: AgentTicketSearchResultShort
        'U' => '升序',
        'D' => '降序',

        # Template: AgentTicketStatusView
        'Ticket Status View' => 'Ticket 状态视图',
        'Open Tickets' => '开放 Tickets',
        'Locked' => '锁定状态',

        # Template: AgentTicketZoom

        # Template: AgentWindowTab

        # Template: Copyright

        # Template: css

        # Template: customer-css

        # Template: CustomerAccept

        # Template: CustomerCalendarSmallIcon

        # Template: CustomerError
        'Traceback' => '',

        # Template: CustomerFooter
        'Powered by' => '',

        # Template: CustomerFooterSmall

        # Template: CustomerHeader

        # Template: CustomerHeaderSmall

        # Template: CustomerLogin
        'Login' => '登录',
        'Lost your password?' => '忘记密码?',
        'Request new password' => '设置新密码',
        'Create Account' => '创建帐户',

        # Template: CustomerNavigationBar
        'Welcome %s' => '欢迎 %s',

        # Template: CustomerPreferencesForm

        # Template: CustomerStatusView

        # Template: CustomerTicketMessage

        # Template: CustomerTicketPrint

        # Template: CustomerTicketSearch
        'Times' => '时间',
        'No time settings.' => '无时间约束.',

        # Template: CustomerTicketSearchResultCSV

        # Template: CustomerTicketSearchResultPrint

        # Template: CustomerTicketSearchResultShort

        # Template: CustomerTicketZoom

        # Template: CustomerWarning

        # Template: Error
        'Click here to report a bug!' => '',

        # Template: Footer
        'Top of Page' => '页面顶端',

        # Template: FooterSmall

        # Template: Header

        # Template: HeaderSmall

        # Template: Installer
        'Web-Installer' => '',
        'Accept license' => '',
        'Don\'t accept license' => '',
        'Admin-User' => '管理员',
        'Admin-Password' => '管理员密码',
        'your MySQL DB should have a root password! Default is empty!' => '您的 MySQL 数据库需要有一个超级用户密码，缺省为空!',
        'Database-User' => '数据库用户名称',
        'default \'hot\'' => '',
        'DB connect host' => '数据连接主机',
        'Database' => '',
        'false' => '假',
        'SystemID' => '',
        '(The identify of the system. Each ticket number and each http session id starts with this number)' => '(系统标识符. Ticket 编号和 http 会话都以这个标识符开头)',
        'System FQDN' => '系统域名',
        '(Full qualified domain name of your system)' => '(系统域名)',
        'AdminEmail' => '管理员地址',
        '(Email of the system admin)' => '(系统管理员邮件地址)',
        'Organization' => '组织',
        'Log' => '',
        'LogModule' => '',
        '(Used log backend)' => '',
        'Logfile' => '日志文件',
        '(Logfile just needed for File-LogModule!)' => '(只有激活 File-LogModule 时才需要 Logfile!)',
        'Webfrontend' => 'Web 前端',
        'Default Charset' => '缺省字符集',
        'Use utf-8 it your database supports it!' => '如果您的数据库支持，使用UTF-8字符编码!',
        'Default Language' => '缺省语言',
        '(Used default language)' => '(使用缺省语言)',
        'CheckMXRecord' => '检查 MX 记录',
        '(Checks MX recordes of used email addresses by composing an answer. Don\'t use CheckMXRecord if your OTRS machine is behinde a dial-up line $!)' => '',
        'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' => '.',
        'Restart your webserver' => '请重新启动您的 webserver.',
        'After doing so your OTRS is up and running.' => '完成后，您可以启动 OTRS 系统了.',
        'Start page' => '开始页面',
        'Have a lot of fun!' => '',
        'Your OTRS Team' => '恒润科技客户服务部.',

        # Template: Login
        'Welcome to %s' => '欢迎使用 恒润科技客户服务系统 %s',

        # Template: Motd

        # Template: NoPermission
        'No Permission' => '无权限',

        # Template: Notify
        'Important' => '重要',

        # Template: PrintFooter
        'URL' => '',

        # Template: PrintHeader
        'printed by' => '打印由',

        # Template: Redirect

        # Template: Test
        'OTRS Test Page' => 'OTRS 测试页',
        'Counter' => '计数器',

        # Template: Warning
        # Misc
        'Edit Article' => '',
        'Create Database' => '创建数据库',
        'DB Host' => '数据库主机',
        'Ticket Number Generator' => 'Ticket 编号生成器',
        'Create new Phone Ticket' => '创建新的电话 Ticket',
        'Symptom' => '症状',
        'A message should have a To: recipient!' => '邮件必须有收件人!',
        'Site' => '站点',
        'Customer history search (e. g. "ID342425").' => '搜索客户历史 (例如： "ID342425").',
        'Close!' => '关闭!',
        'for agent firstname' => '技术支持人员 姓',
        'The message being composed has been closed.  Exiting.' => '进行消息撰写的窗口已经被关闭,退出.',
        'A web calendar' => 'Web 日历',
        'to get the realname of the sender (if given)' => '邮件发送人的真实姓名 (如果存在)',
        'OTRS DB Name' => '数据库名称',
        'Notification (Customer)' => '',
        'Select Source (for add)' => '选择数据源(增加功能使用)',
        'Options of the ticket data (e. g. &lt;OTRS_TICKET_Number&gt;, &lt;OTRS_TICKET_ID&gt;, &lt;OTRS_TICKET_Queue&gt;, &lt;OTRS_TICKET_State&gt;)' => '',
        'Days' => '天',
        'Queue ID' => '队列编号',
        'Config options (e. g. <OTRS_CONFIG_HttpType>)' => '配置选项 (例如:<OTRS_CONFIG_HttpType>)',
        'System History' => '系统历史',
        'customer realname' => '客户真实姓名',
        'Pending messages' => '消息转入等待状态',
        'for agent login' => '技术支持人员 登录名',
        'Keyword' => '关键字',
        'with' => '和',
        'Close type' => '关闭类型',
        'DB Admin User' => '数据库管理员用户名',
        'for agent user id' => '技术支持人员 用户名',
        'sort upward' => '正序排序',
        'Change user <-> group settings' => '修改 用户 <-> 组 设置',
        'Problem' => '问题',
        'next step' => '下一步',
        'Customer history search' => '客户历史搜索',
        'Create new database' => '创建新的数据库',
        'A message must be spell checked!' => '消息必须经过拼写检查!',
        'Your email with ticket number "<OTRS_TICKET>" is bounced to "<OTRS_BOUNCE_TO>". Contact this address for further informations.' => '您的邮件 编号: "<OTRS_TICKET>" 回退到 "<OTRS_BOUNCE_TO>" . 请联系以下地址获取详细信息.',
        'A message should have a body!' => '邮件必须包含内容!',
        'All Agents' => '所有技术支持人员',
        'Keywords' => '关键字',
        'No * possible!' => '不可使用通配符 "*" !',
        'Load' => '加载',
        'Options of the current user who requested this action (e. g. &lt;OTRS_CURRENT_USERFIRSTNAME&gt;)' => '',
        'Message for new Owner' => '给所有者的消息',
        'to get the first 5 lines of the email' => '邮件正文前5行',
        'OTRS DB Password' => 'OTRS 用户密码',
        'Last update' => '最后更新于',
        '链接地址' => '',
        'to get the first 20 character of the subject' => '邮件标题前20个字符',
        'DB Admin Password' => '数据系统管理员密码',
        'Drop Database' => '删除数据库',
        'FileManager' => '文件管理器',
        'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_UserFirstname>)' => '当前客户用户信息 (例如: <OTRS_CUSTOMER_DATA_UserFirstname>)',
        'Pending type' => '待处理类型',
        'Comment (internal)' => '注释 (内部)',
        'Ticket owner options (e. g. &lt;OTRS_OWNER_USERFIRSTNAME&gt;)' => '',
        'This window must be called from compose window' => '该窗口必须由撰写窗口调用',
        'You need min. one selected Ticket!' => '您至少需要选择一个 Ticket!',
        'Options of the ticket data (e. g. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => '可用的有关 Ticket 信息 (例如: <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)',
        '(Used ticket number format)' => '(使用 Ticket 编号格式)',
        'Fulltext' => '全文',
        'OTRS DB connect host' => 'OTRS 数据库主机',
        'All Agent variables.' => '',
        ' (work units)' => '',
        'All Customer variables like defined in config option CustomerUser.' => '',
        'for agent lastname' => '技术支持人员 名',
        'Options of the current user who requested this action (e. g. <OTRS_CURRENT_UserFirstname>)' => '动作请求者信息 (e. g. <OTRS_CURRENT_UserFirstname>)',
        'Reminder messages' => '消息提醒',
        'A message should have a subject!' => '邮件必须有标题!',
        'TicketZoom' => 'Ticket 展开',
        'Don\'t forget to add a new user to groups!' => '不要忘记增加新的用户到组!',
        'You need a email address (e. g. customer@example.com) in To:!' => '收件人信息必须是邮件地址(例如：customer@example.com)',
        'CreateTicket' => '创建 Ticket',
        'You need to account time!' => '',
        'System Settings' => '数据库设置 ',
        'Finished' => '结束',
        'Split' => '分解',
        'All messages' => '所有消息',
        'Options of the ticket data (e. g. <OTRS_TICKET_TicketNumber>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => '',
        'A article should have a title!' => '文章必须有标题!',
        'Event' => '',
        'Config options (e. g. &lt;OTRS_CONFIG_HttpType&gt;)' => '',
        'A web mail client' => 'WebMail 客户端',
        'WebMail' => '',
        'Ticket owner options (e. g. <OTRS_OWNER_UserFirstname>)' => 'Ticket 所有者选项 (例如: <OTRS_OWNER_UserFirstname>)',
        'Name is required!' => '需要名称!',
        'DB Type' => '数据库类型',
        'kill all sessions' => '中止所有会话',
        'to get the from line of the email' => '邮件来自',
        'Solution' => '解决方案',
        'QueueView' => '队列视图',
        'My Queue' => '我的队列',
        'modified' => '修改于',
        'Delete old database' => '删除旧数据库',
        'sort downward' => '逆序排序',
        'You need to use a ticket number!' => '您需要使用一个 Ticket 编号!',
        'A web file manager' => 'Web 文件管理器',
        'send' => '发送',
        'Note Text' => '注解',
        'Options of the current customer user data (e. g. &lt;OTRS_CUSTOMER_DATA_USERFIRSTNAME&gt;)' => '',
        'System State Management' => '系统状态管理',
        'OTRS DB User' => 'OTRS 数据库用户名',
        'PhoneView' => '电话视图',
        'maximal period form' => '',
        'Verion' => '版本',
        'Modified' => '修改于',
        'Ticket selected for bulk action!' => '被选中进行批量操作的 Tickets',
    };
    # $$STOP$$
    return;
}

1;
