# --
# Kernel/Language/uk.pm - provides ru language translation
# Copyright (C) 2010 Бельский Артем
# --
# $Id: uk.pm,v 1.16.2.2 2011/05/16 20:39:25 mp Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

package Kernel::Language::uk;

use strict;
use warnings;

use vars qw($VERSION);
$VERSION = qw($Revision: 1.16.2.2 $) [1];

sub Data {
    my $Self = shift;

    # $$START$$
    # Last translation file sync: 2011-03-21 17:28:53

    # possible charsets
    $Self->{Charset} = ['WINDOWS-1251', 'cp1251', ];
    # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Year;)
    $Self->{DateFormat}          = '%M/%D/%Y %T';
    $Self->{DateFormatLong}      = '%T - %M/%D/%Y';
    $Self->{DateFormatShort}     = '%M/%D/%Y';
    $Self->{DateInputFormat}     = '%M/%D/%Y';
    $Self->{DateInputFormatLong} = '%M/%D/%Y - %T';

    # csv separator
    $Self->{Separator} = ',';

    $Self->{Translation} = {

        # Template: AAABase
        'Yes' => 'Так',
        'No' => 'Ні',
        'yes' => 'так',
        'no' => 'ні',
        'Off' => 'Вимкнено',
        'off' => 'вимкнено',
        'On' => 'Ввімкнено',
        'on' => 'ввімкнено',
        'top' => 'До початку',
        'end' => 'В кінець',
        'Done' => 'Готово',
        'Cancel' => 'Відмінити',
        'Reset' => 'Перезавантажити',
        'last' => 'останній',
        'before' => 'перш',
        'Today' => 'Сьогодні',
        'Tomorrow' => 'Завтра',
        'Next Week' => ' Наступного тижня',
        'day' => 'день',
        'days' => 'днів',
        'day(s)' => 'днів',
        'd' => '',
        'hour' => 'година',
        'hours' => 'годин',
        'hour(s)' => 'годин',
        'Hours' => 'Годинник',
        'h' => '',
        'minute' => 'хвилина',
        'minutes' => 'хвилин',
        'minute(s)' => 'хвилин',
        'Minutes' => 'Хвилини',
        'm' => '',
        'month' => 'місяць',
        'months' => 'місяців',
        'month(s)' => 'місяців',
        'week' => 'тиждень',
        'week(s)' => 'тижнів',
        'year' => 'рік',
        'years' => 'років',
        'year(s)' => 'років',
        'second(s)' => 'секунд',
        'seconds' => 'секунд',
        'second' => 'секунда',
        's' => '',
        'wrote' => 'написав(ла)',
        'Message' => 'Повідомлення',
        'Error' => 'Помилка',
        'Bug Report' => 'Звіт про помилку',
        'Attention' => 'Увага',
        'Warning' => 'Попередження',
        'Module' => 'Модуль',
        'Modulefile' => 'Фалйл подулю',
        'Subfunction' => 'Підфункця',
        'Line' => 'Лінія',
        'Setting' => 'Параметр',
        'Settings' => 'Параметри',
        'Example' => 'Приклад',
        'Examples' => 'Приклади',
        'valid' => 'дійсний',
        'invalid' => 'недійсний',
        '* invalid' => '* недійсний',
        'invalid-temporarily' => 'тимчасово недійсний',
        ' 2 minutes' => '2 хвилини',
        ' 5 minutes' => '5 хвилин',
        ' 7 minutes' => '7 хвилин',
        '10 minutes' => '10 хвилин',
        '15 minutes' => '15 хвилин',
        'Mr.' => 'Добродій',
        'Mrs.' => 'Пані',
        'Next' => 'Далі',
        'Back' => 'Назад',
        'Next...' => 'Далі...',
        '...Back' => '...Назад',
        '-none-' => '-немає-',
        'none' => 'немає',
        'none!' => 'немає!',
        'none - answered' => 'немає - відповів',
        'please do not edit!' => 'Будьласка, не редагуйте!',
        'Need Action' => 'Необхідна дія',
        'AddLink' => 'Додати посилання',
        'Link' => 'Посиланя',
        'Unlink' => 'Відв\'язати',
        'Linked' => 'Пов\'язаний',
        'Link (Normal)' => 'Посилання (звичайне)',
        'Link (Parent)' => 'Посилання (джерело)',
        'Link (Child)' => 'Посилання (нащадок)',
        'Normal' => 'Звичайний',
        'Parent' => 'Джерело',
        'Child' => 'Нащадок',
        'Hit' => 'Успіх',
        'Hits' => 'Успіхи',
        'Text' => 'Текст',
        'Standard' => 'Стандарт',
        'Lite' => 'Полегшений',
        'User' => 'Користувач',
        'Username' => 'Ім\'я користувача',
        'Language' => 'Мова',
        'Languages' => 'Мови',
        'Password' => 'Пароль',
        'Preferences' => 'Уподобання',
        'Salutation' => 'Привітання',
        'Salutations' => 'Вітаю',
        'Signature' => 'Підпис',
        'Signatures' => 'Підписи',
        'Customer' => 'Клієнт',
        'CustomerID' => 'ID користувача',
        'CustomerIDs' => 'ID користувача',
        'customer' => 'клієнт',
        'agent' => 'агент',
        'system' => 'система',
        'Customer Info' => 'Інформація про агента',
        'Customer Information' => 'Інформація про агента',
        'Customer Company' => 'Компанія клієнта',
        'Customer Companies' => 'Компанії клієнта',
        'Company' => 'Компанія',
        'go!' => 'розпочати!',
        'go' => 'розпочати',
        'All' => 'Всі',
        'all' => 'всі',
        'Sorry' => 'Вибачте',
        'update!' => 'оновити!',
        'update' => 'оновити',
        'Update' => 'Оновити',
        'Updated!' => 'Оновити!',
        'submit!' => 'відправити!',
        'submit' => 'відправити',
        'Submit' => 'Відправити',
        'change!' => 'змінити!',
        'Change' => 'Смінити',
        'change' => 'змінити',
        'click here' => 'натисніть тут',
        'Comment' => 'Коментар',
        'Valid' => 'Дійсний',
        'Invalid Option!' => 'Невірний параметр',
        'Invalid time!' => 'Невірний час',
        'Invalid date!' => 'Невірна дата',
        'Name' => 'Ім\'я',
        'Group' => 'Група',
        'Description' => 'Опис',
        'description' => 'опис',
        'Theme' => 'Тема',
        'Created' => 'Створеий',
        'Created by' => 'Створений',
        'Changed' => 'Змінений',
        'Changed by' => 'Змінений',
        'Search' => 'Пошук',
        'and' => 'та',
        'between' => 'між',
        'Fulltext Search' => 'Повнотекстовий пошук',
        'Data' => 'Дата',
        'Options' => 'Опції',
        'Title' => 'Заголовок',
        'Item' => 'пункт',
        'Delete' => 'Видалити',
        'Edit' => 'Редагувати',
        'View' => 'Перегляд',
        'Number' => 'Число',
        'System' => 'Система',
        'Contact' => 'Контакт',
        'Contacts' => 'Контакти',
        'Export' => 'Експорт',
        'Up' => 'Вгору',
        'Down' => 'Вниз',
        'Add' => 'Додати',
        'Added!' => 'Додано',
        'Category' => 'Категорія',
        'Viewer' => 'Переглянути',
        'Expand' => 'РОзгорнути',
        'Small' => 'Маленький',
        'Medium' => 'Середній',
        'Large' => 'Великий',
        'Date picker' => 'Видір дати',
        'New message' => 'Нове повідомлення',
        'New message!' => 'Нове повідомлення',
        'Please answer this ticket(s) to get back to the normal queue view!' => 'Будьласка, відповідіть на ці заявки для повернення у звичайний режим перегляду черги',
        'You have %s new message(s)!' => 'Ви маєте %s нових повідомлень',
        'You have %s reminder ticket(s)!' => 'Ви маєте %s нагадувань',
        'The recommended charset for your language is %s!' => 'Рекомендована таблиця символів для вашої мови %s!',
        'Change your password.' => 'Змінити пароль',
        'Please activate %s first!' => 'Будьласка, спочатку активуйте %s',
        'No suggestions' => 'Попередження відсутні',
        'Word' => 'Слово',
        'Ignore' => 'Ігнорувати',
        'replace with' => 'Замінити на',
        'There is no account with that login name.' => 'Немає користувача за таким ім\'ям',
        'Login failed! Your user name or password was entered incorrectly.' => '',
        'There is no acount with that user name.' => '',
        'Please contact your administrator' => '',
        'Logout' => 'Вийти',
        'Logout successful. Thank you for using OTRS!' => 'Вихід виконано. Дякуемо Вам, за використання OTRS!',
        'Invalid SessionID!' => 'Невірний ідентифікатор сесії!',
        'Feature not active!' => 'Функція не активована!',
        'Agent updated!' => '',
        'Create Database' => 'Створити базу',
        'System Settings' => 'Системні параметри',
        'Mail Configuration' => '',
        'Finished' => 'Закінчене',
        'Login is needed!' => 'Необхідно ввести ім\'я користувача!',
        'Password is needed!' => 'Необхідно ввести пароль!',
        'License' => 'Ліцензія',
        'Take this Customer' => 'Обрати клієнта',
        'Take this User' => 'Обрати користувача',
        'possible' => 'імовірно',
        'reject' => 'відвергнути',
        'reverse' => 'повернути',
        'Facility' => 'Об\'єкт',
        'Time Zone' => 'Вартовий пояс',
        'Pending till' => 'В очікування ще',
        'Don\'t work with UserID 1 (System account)! Create new users!' => 'Не працюйте под обліковим записом UserID 1 (сисемним аккаунтом)! Створіть нового користувача!',
        'Dispatching by email To: field.' => 'Перенаправлення електронного листа по заголовку ТО:',
        'Dispatching by selected Queue.' => 'Перенаправлення по обраній черзі',
        'No entry found!' => 'Запис не знайдений',
        'Session has timed out. Please log in again.' => 'Сеанс завершений. Будьласка, виконайте вхід повторно.',
        'No Permission!' => 'Немає прав!',
        'To: (%s) replaced with database email!' => 'То: (%s) замінено на e-mail бази даних',
        'Cc: (%s) added database email!' => 'Сс: (%s) додан e-mail бази даних',
        '(Click here to add)' => '(Натисніть тут щоб додати)',
        'Preview' => 'Попередній перегляд',
        'Package not correctly deployed! You should reinstall the Package again!' => 'Пакет встановлено некоректно! Ви повинні переінсталювати його!',
        '%s is not writable!' => 'Не можу прочитати %s',
        'Cannot create %s!' => 'Не можу створити %s',
        'Customer %s added' => '',
        'Role added!' => 'Роль додана!',
        'Role updated!' => '',
        'Attachment added!' => '',
        'Attachment updated!' => '',
        'Response added!' => '',
        'Response updated!' => '',
        'Group updated!' => '',
        'Queue added!' => '',
        'Queue updated!' => '',
        'State added!' => '',
        'State updated!' => '',
        'Type added!' => '',
        'Type updated!' => '',
        'Customer updated!' => '',
        'Contract' => 'Контракт',
        'Online Customer: %s' => 'Клієнт онлайн: %s',
        'Online Agent: %s' => 'Агент онлайн: %s',
        'Calendar' => 'Каландар',
        'File' => 'Файл',
        'Filename' => 'Ім\'я файлу',
        'Type' => 'Тип',
        'Size' => 'Розмір',
        'Upload' => 'Завантажити',
        'Directory' => 'Директорія',
        'Signed' => 'Підписане',
        'Sign' => 'Підписати',
        'Crypted' => 'Зашифроване',
        'Crypt' => 'Шифрування',
        'PGP' => '',
        'PGP Key' => 'PGP ключ',
        'PGP Keys' => 'PGP ключі',
        'S/MIME' => '',
        'S/MIME Certificate' => '',
        'S/MIME Certificates' => '',
        'Office' => 'Офіс',
        'Phone' => 'Телефон',
        'Fax' => 'Факс',
        'Mobile' => 'Мобільний телефон',
        'Zip' => 'Індекс',
        'City' => 'Місто',
        'Street' => 'Вулиця',
        'Country' => 'Країна',
        'Location' => ' Місце розташування',
        'installed' => 'Установлене',
        'uninstalled' => 'Деінстальовано',
        'Security Note: You should activate %s because application is already running!' => 'Попередження про безпеку: ви повинні активувати «%s», тому що додаток уже запущений!',
        'Unable to parse repository index document.' => '',
        'No packages for your framework version found in this repository, it only contains packages for other framework versions.' => '',
        'No packages, or no new packages, found in selected repository.' => '',
        'Edit the system configuration settings.' => '',
        'printed at' => 'надруковане в',
        'Loading...' => 'Завантаження...',
        'Dear Mr. %s,' => '',
        'Dear Mrs. %s,' => '',
        'Dear %s,' => 'Шановний(ая)',
        'Hello %s,' => ' Здрастуйте, %s.',
        'This email address already exists. Please log in or reset your password.' => '',
        'New account created. Sent login information to %s. Please check your email.' => '',
        'Please press Back and try again.' => 'Натисніть «Назад» і спробуйте ще раз',
        'Sent password reset instructions. Please check your email.' => '',
        'Sent new password to %s. Please check your email.' => '',
        'Upcoming Events' => 'Найближчі події',
        'Event' => 'Подія',
        'Events' => 'Події',
        'Invalid Token!' => 'Невірний токен !',
        'more' => 'далі',
        'For more info see:' => 'Додаткова інформація знаходиться за адресою:',
        'Package verification failed!' => 'Помилка перевірки цілісності пакета',
        'Collapse' => 'Згорнути',
        'Shown' => 'Показане',
        'News' => 'Новини',
        'Product News' => 'Новини про продукт',
        'OTRS News' => 'Новини OTRS',
        '7 Day Stats' => 'Статистика за 7 днів',
        'Bold' => 'Напівжирний',
        'Italic' => 'Курсив',
        'Underline' => 'Підкреслений',
        'Font Color' => 'Колір тексту',
        'Background Color' => 'Колір тла',
        'Remove Formatting' => 'Вилучити форматування',
        'Show/Hide Hidden Elements' => 'Показ схованих елементів',
        'Align Left' => ' По лівому краю',
        'Align Center' => ' По центру',
        'Align Right' => ' По правому краю',
        'Justify' => ' По ширині',
        'Header' => 'Заголовок',
        'Indent' => 'Збільшити відступ',
        'Outdent' => 'Зменшити відступ',
        'Create an Unordered List' => 'Створити ненумерований список',
        'Create an Ordered List' => 'Створити нумерований список',
        'HTML Link' => 'Посилання HTML',
        'Insert Image' => 'Вставити зображення',
        'CTRL' => 'Ctrl',
        'SHIFT' => 'Shift',
        'Undo' => 'Скасувати',
        'Redo' => 'Повторити',

        # Template: AAAMonth
        'Jan' => 'Січ.',
        'Feb' => 'Лют.',
        'Mar' => 'Бер.',
        'Apr' => 'Квіт.',
        'May' => 'Трав.',
        'Jun' => 'Черв.',
        'Jul' => 'Лип.',
        'Aug' => 'Серп.',
        'Sep' => 'Вер.',
        'Oct' => 'Жовт.',
        'Nov' => 'Лист.',
        'Dec' => 'Груд.',
        'January' => 'Січень',
        'February' => 'Лютий',
        'March' => 'Березень',
        'April' => 'Квітень',
        'May_long' => 'Травень',
        'June' => 'Червень',
        'July' => 'Липень',
        'August' => 'Серпень',
        'September' => 'Вересень',
        'October' => 'Жовтень',
        'November' => 'Листопад',
        'December' => 'Грудень',

        # Template: AAAPreferences
        'Preferences updated successfully!' => 'Настроювання успішно оновлені',
        'User Profile' => 'Профіль користувача',
        'Email Settings' => 'Настроювання пошти',
        'Other Settings' => 'Інші настроювання',
        'Change Password' => 'Перемінити пароль',
        'Current Password' => 'Поточний пароль',
        'New password' => 'Новий пароль',
        'Verify password' => 'Повторіть пароль',
        'Spelling Dictionary' => 'Словник',
        'Default spelling dictionary' => '',
        'Max. shown Tickets a page in Overview.' => 'Максимальна кількість заявок при показі черги',
        'The current password is not correct. Please try again!' => 'Пароль не вірний. Будь ласка, спробуйте знову!',
        'Can\'t update password, your new passwords do not match. Please try again!' => 'Неможливо обновити пароль. Нові паролі не збігаються. Будь ласка, спробуйте знову!',
        'Can\'t update password, it contains invalid characters!' => 'Неможливо обновити пароль, тому що він містить заборонені символи!',
        'Can\'t update password, it must be at least %s characters long!' => 'Неможливо обновити пароль, тому що його довжина повинна бути не менш %s символів!',
        'Can\'t update password, it must contain at least 2 lowercase  and 2 uppercase characters!' => 'Неможливо обновити пароль, тому що він повинен містити не менш 2-х рядкових і 2-х заголовних символів!',
        'Can\'t update password, it must contain at least 1 digit!' => 'Неможливо обновити пароль, тому що він повинен містити не менш 1-й цифри!',
        'Can\'t update password, it must contain at least 2 characters!' => 'Неможливо обновити пароль, тому що він повинен містити не менш 2 букв!',
        'Can\'t update password, this password has already been used. Please choose a new one!' => 'Неможливо обновити пароль, тому що він уже використовувався. Будь ласка, виберіть іншої.',
        'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.' => '',
        'CSV Separator' => 'Роздільник CSV',

        # Template: AAAStats
        'Stat' => 'Статистика',
        'Sum' => '',
        'Please fill out the required fields!' => 'Заповните обов\'язкові поля!',
        'Please select a file!' => 'Виберіть файл!',
        'Please select an object!' => 'Виберіть об\'єкт!',
        'Please select a graph size!' => 'Виберіть розмір графіка!',
        'Please select one element for the X-axis!' => 'Виберіть один елемент для осі X',
        'Please select only one element or turn off the button \'Fixed\' where the select field is marked!' => 'Виберіть тільки один елемент або зніміть прапор \'Fixed\' в обраного поля!',
        'If you use a checkbox you have to select some attributes of the select field!' => 'Якщо ви використовуєте прапорці виділення, те повинні вибрати кілька пунктів з обраного поля!',
        'Please insert a value in the selected input field or turn off the \'Fixed\' checkbox!' => 'Вставте значення в обране поле або зніміть прапор «Fixed»!',
        'The selected end time is before the start time!' => 'Зазначений час закінчення завчасно початку!',
        'You have to select one or more attributes from the select field!' => 'Ви повинні вибрати один або кілька пунктів з обраного поля',
        'The selected Date isn\'t valid!' => 'Обрана дата невірна!',
        'Please select only one or two elements via the checkbox!' => 'Виберіть тільки один або два пункти, використовуючи прапорці',
        'If you use a time scale element you can only select one element!' => 'Якщо ви використовуєте елемент періоду, ви можете вибрати тільки один пункт!',
        'You have an error in your time selection!' => 'Помилка вказівки часу',
        'Your reporting time interval is too small, please use a larger time scale!' => 'Період звітності занадто малий, укажіть більший інтервал',
        'The selected start time is before the allowed start time!' => 'Обраний час початку виходить за межі дозволеного!',
        'The selected end time is after the allowed end time!' => 'Обраний час кінця виходить за межі дозволеного!',
        'The selected time period is larger than the allowed time period!' => 'Обраний період часу більше, ніж дозволений період!',
        'Common Specification' => 'Загальна специфікація',
        'X-axis' => 'Вісь X',
        'Value Series' => 'Ряд значень',
        'Restrictions' => 'Обмеження',
        'graph-lines' => 'Графік',
        'graph-bars' => 'Гистограмма',
        'graph-hbars' => 'Лінійчата',
        'graph-points' => 'Крапкова',
        'graph-lines-points' => 'Графік із крапковою діаграмою',
        'graph-area' => 'З областями',
        'graph-pie' => 'Кругова',
        'extended' => 'Інша',
        'Agent/Owner' => 'Агент (власник)',
        'Created by Agent/Owner' => 'Створене агентом (власником)',
        'Created Priority' => 'Пріоритет',
        'Created State' => 'Стан',
        'Create Time' => 'Час створення',
        'CustomerUserLogin' => '',
        'Close Time' => 'Час закриття',
        'TicketAccumulation' => '',
        'Attributes to be printed' => 'Атрибути для печатки',
        'Sort sequence' => 'Порядок сортування',
        'Order by' => 'Сортування',
        'Limit' => 'Ліміт',
        'Ticketlist' => 'Список заявок',
        'ascending' => ' По зростанню',
        'descending' => ' По убуванню',
        'First Lock' => 'Перше блокування',
        'Evaluation by' => 'Заблоковане',
        'Total Time' => 'Усього часу',
        'Ticket Average' => 'Середній час розгляду заявки',
        'Ticket Min Time' => 'Мін. час розгляду заявки',
        'Ticket Max Time' => 'Макс. час розгляду заявки',
        'Number of Tickets' => 'Кількість заявок',
        'Article Average' => 'Середній час між повідомленнями',
        'Article Min Time' => 'Мін. час між повідомленнями',
        'Article Max Time' => 'Макс. час між повідомленнями',
        'Number of Articles' => 'Кількість повідомлень',
        'Accounted time by Agent' => 'Витрати робочого часу по агентах',
        'Ticket/Article Accounted Time' => 'Витрати робочого часу на заявку або повідомлення',
        'TicketAccountedTime' => '',
        'Ticket Create Time' => 'Час створення заявки',
        'Ticket Close Time' => 'Час закриття заявки',

        # Template: AAATicket
        'Status View' => '',
        'Bulk' => '',
        'Lock' => 'Блокувати',
        'Unlock' => 'Розблокувати',
        'History' => 'Історія',
        'Zoom' => 'Докладно',
        'Age' => 'Відкрита',
        'Bounce' => 'Повернути',
        'Forward' => 'Переслати',
        'From' => 'Відправник',
        'To' => 'Одержувач',
        'Cc' => 'Копія',
        'Bcc' => 'Схована копія',
        'Subject' => 'Тема',
        'Move' => 'Перемістити',
        'Queue' => 'Черга',
        'Queues' => 'Черги',
        'Priority' => 'Пріоритет',
        'Priorities' => 'Пріоритети',
        'Priority Update' => 'Зміна пріоритету',
        'SLA' => 'Рівень обслуговування',
        'Service Level Agreement' => 'Угода про Рівень Сервісу',
        'Service Level Agreements' => 'Угоди про Рівень Сервісу',
        'Service' => 'Сервіс',
        'Services' => 'Сервіси',
        'State' => 'Статус',
        'States' => 'Стану',
        'Status' => 'Статус',
        'Statuses' => 'Статуси',
        'Ticket Type' => 'Тип заявки',
        'Ticket Types' => 'Типи заявки',
        'Compose' => 'Створити',
        'Pending' => 'Відкладені',
        'Owner' => 'Власник',
        'Owner Update' => 'Новий власник',
        'Responsible' => 'Відповідальний',
        'Responsible Update' => 'Новий відповідальний',
        'Sender' => 'Відправник',
        'Article' => 'Повідомлення',
        'Ticket' => 'Заявка',
        'Createtime' => 'Час створення',
        'plain' => 'Звичайний',
        'Email' => 'Email',
        'email' => 'Email',
        'Close' => 'Закрити',
        'Action' => 'Дія',
        'Attachment' => 'Прикріплений файл',
        'Attachments' => 'Прикріплені файли',
        'This message was written in a character set other than your own.' => 'Це повідомлення написане в кодуванні. відмінної від вашої.',
        'If it is not displayed correctly,' => 'Якщо текст відображається некоректно,',
        'This is a' => 'Це',
        'to open it in a new window.' => 'відкрити в новім вікні',
        'This is a HTML email. Click here to show it.' => 'Цей електронний лист у форматі HTML. Натисніть тут для перегляду',
        'Free Fields' => 'Вільне поле',
        'Merge' => 'Об\'єднати',
        'merged' => 'об\'єднаний',
        'closed successful' => 'Закрита успішно',
        'closed unsuccessful' => 'Закрита неуспішно',
        'Locked Tickets Total' => '',
        'Locked Tickets Reminder Reached' => '',
        'Locked Tickets New' => '',
        'Responsible Tickets Total' => '',
        'Responsible Tickets New' => '',
        'Responsible Tickets Reminder Reached' => '',
        'Watched Tickets Total' => '',
        'Watched Tickets New' => '',
        'Watched Tickets Reminder Reached' => '',
        'All tickets' => 'Усі заявки',
        'Tickets available' => 'Доступні заявки',
        'Escalation' => 'Ескалація',
        'last-search' => '',
        'QueueView' => '',
        'Ticket Escalation View' => 'Вид ескалації заявки',
        'new' => 'нова',
        'open' => 'відкриті',
        'Open' => 'Відкриті',
        'closed' => 'закриті',
        'Closed' => 'Закриті',
        'removed' => 'вилучені',
        'pending reminder' => 'відкладене нагадування',
        'pending auto' => 'черга на автозакрытие',
        'pending auto close+' => 'черга на автозакрытие+',
        'pending auto close-' => 'черга на автозакрытие-',
        'email-external' => 'зовнішній email',
        'email-internal' => 'внутрішній email',
        'note-external' => 'зовнішня замітка',
        'note-internal' => 'внутрішня замітка',
        'note-report' => ' Замітка-Звіт',
        'phone' => 'дзвінок',
        'sms' => 'SMS',
        'webrequest' => 'веб-заявка',
        'lock' => 'блокована',
        'unlock' => 'розблокована',
        'very low' => ' найнижчий',
        'low' => 'низький',
        'normal' => 'звичайний',
        'high' => 'високий',
        'very high' => 'невідкладний',
        '1 very low' => '1 найнижчий',
        '2 low' => '2 низький',
        '3 normal' => '3 звичайний',
        '4 high' => '4 високий',
        '5 very high' => '5 невідкладний',
        'Ticket "%s" created!' => 'Створена заявка «%s».',
        'Ticket Number' => 'Номер заявки',
        'Ticket Object' => 'Об\'єкт заявки',
        'No such Ticket Number "%s"! Can\'t link it!' => 'Заявки з номером «%s» не існує, неможливо зв\'язати з нею!',
        'Don\'t show closed Tickets' => 'Не показувати закриті заявки',
        'Show closed Tickets' => 'Показувати закриті заявки',
        'New Article' => 'Нове повідомлення',
        'Unread article(s) available' => '',
        'Remove from list of watched tickets' => '',
        'Add to list of watched tickets' => '',
        'Email-Ticket' => 'Лист',
        'Create new Email Ticket' => 'Створити нову заявку',
        'Phone-Ticket' => 'Заявка з телефонний дзвінок',
        'Search Tickets' => 'Пошук заявок',
        'Edit Customer Users' => 'Редагувати клієнтів',
        'Edit Customer Company' => 'Редагувати компанії клієнтів',
        'Bulk Action' => 'Масова дія',
        'Bulk Actions on Tickets' => 'Масова дія над заявками',
        'Send Email and create a new Ticket' => 'Відправити лист і створити нову заявку',
        'Create new Email Ticket and send this out (Outbound)' => 'Створити нову заявку email і відправити її',
        'Create new Phone Ticket (Inbound)' => 'Створити нову телефонну заявку',
        'Overview of all open Tickets' => 'Огляд усіх заявок',
        'Locked Tickets' => 'Заблоковані заявки',
        'My Locked Tickets' => 'Мої заблоковані заявки',
        'My Watched Tickets' => '',
        'My Responsible Tickets' => '',
        'Watched Tickets' => ' заявки, Що Відслідковуються, ',
        'Watched' => ', Що Відслідковуються',
        'Watch' => '',
        'Unwatch' => '',
        'Lock it to work on it!' => 'Заблокувати, щоб зняти з черги!',
        'Unlock to give it back to the queue!' => 'Розблокувати й повернути в чергу!',
        'Shows the ticket history!' => 'Показати історію заявки!',
        'Print this ticket!' => 'Друк заявки!',
        'Change the ticket priority!' => 'Змінити пріоритет!',
        'Change the ticket free fields!' => 'Змінити вільні поля заявки!',
        'Link this ticket to an other objects!' => 'Зв\'язати заявку з іншими об\'єктами!',
        'Change the ticket owner!' => 'Змінити власника!',
        'Change the ticket customer!' => 'Змінити клієнта!',
        'Add a note to this ticket!' => 'Додати замітку до заявки!',
        'Merge this ticket!' => 'Об\'єднати заявку',
        'Set this ticket to pending!' => 'Поставити цю заявку в режим очікування!',
        'Close this ticket!' => 'Закрити заявку!',
        'Look into a ticket!' => 'Переглянути заявку!',
        'Delete this ticket!' => 'Вилучити заявку!',
        'Mark as Spam!' => 'Позначити як спам!',
        'My Queues' => 'Мої черги',
        'Shown Tickets' => 'Показувані заявки',
        'Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".' => 'Ваш email з номером заявки «<OTRS_TICKET>» об\'єднаний з "<OTRS_MERGE_TO_TICKET>".',
        'Ticket %s: first response time is over (%s)!' => 'Заявка %s: час першої відповіді минув (%s)!',
        'Ticket %s: first response time will be over in %s!' => 'Заявка %s: час першої відповіді мине через %s!',
        'Ticket %s: update time is over (%s)!' => 'Заявка %s: час відновлення заявки минув (%s)!',
        'Ticket %s: update time will be over in %s!' => 'Заявка %s: час відновлення заявки мине через %s!',
        'Ticket %s: solution time is over (%s)!' => 'Заявка %s: час розв\'язку заявки минув (%s)!',
        'Ticket %s: solution time will be over in %s!' => 'Заявка %s: час розв\'язку заявки мине через %s!',
        'There are more escalated tickets!' => 'Ескальованих заявок більше немає!',
        'Plain Format' => '',
        'Reply All' => '',
        'Direction' => 'Напрямок',
        'Agent (All with write permissions)' => '',
        'Agent (Owner)' => '',
        'Agent (Responsible)' => '',
        'New ticket notification' => 'Повідомлення про нову заявку',
        'Send me a notification if there is a new ticket in "My Queues".' => 'Повідомлення про нові заявки',
        'Send new ticket notifications' => 'Відправити повідомлення про нову заявку',
        'Ticket follow up notification' => '',
        'Ticket lock timeout notification' => 'Повідомлення про витікання строку блокування заявки системою',
        'Send me a notification if a ticket is unlocked by the system.' => 'Надіслати мені повідомлення, якщо заявка звільнена системою.',
        'Send ticket lock timeout notifications' => '',
        'Ticket move notification' => 'Повідомлення про переміщення заявки',
        'Send me a notification if a ticket is moved into one of "My Queues".' => 'Надіслати мені повідомлення, якщо заявка переміщена в одну з моїх черг.',
        'Send ticket move notifications' => 'Відправити повідомлення про переміщення заявки',
        'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' => 'Вибір черг, які вас цікавлять. Ви також будете повідомлятися по електронній пошті, якщо ця функція включена.',
        'Custom Queue' => 'Резервна черга',
        'QueueView refresh time' => '',
        'If enabled, the QueueView will automatically refresh after the specified time.' => '',
        'Refresh QueueView after' => '',
        'Screen after new ticket' => 'Розділ після створення нової заявки',
        'Show this screen after I created a new ticket' => '',
        'Closed Tickets' => 'Закриті заявки',
        'Show closed tickets.' => 'Показувати закриті заявки',
        'Max. shown Tickets a page in QueueView.' => '',
        'Ticket Overview "Small" Limit' => '',
        'Ticket limit per page for Ticket Overview "Small"' => '',
        'Ticket Overview "Medium" Limit' => '',
        'Ticket limit per page for Ticket Overview "Medium"' => '',
        'Ticket Overview "Preview" Limit' => '',
        'Ticket limit per page for Ticket Overview "Preview"' => '',
        'Ticket watch notification' => '',
        'Send me the same notifications for my watched tickets that the ticket owners will get.' => '',
        'Send ticket watch notifications' => '',
        'Out Of Office Time' => 'Час відсутності в офісі',
        'New Ticket' => 'Нова заявка',
        'Create new Ticket' => 'Створити нову заявку',
        'Customer called' => 'Дзвінок клієнта',
        'phone call' => 'телефонний дзвінок',
        'Phone Call Outbound' => 'Телефонний дзвінок',
        'Reminder Reached' => 'Нагадування',
        'Reminder Tickets' => 'Заявки з нагадуванням',
        'Escalated Tickets' => 'Ескальовані заявки',
        'New Tickets' => 'Нові заявки',
        'Open Tickets / Need to be answered' => 'Відкриті заявки ( потрібно відповісти)',
        'All open tickets, these tickets have already been worked on, but need a response' => '',
        'All new tickets, these tickets have not been worked on yet' => '',
        'All escalated tickets' => '',
        'All tickets with a reminder set where the reminder date has been reached' => '',
        'Archived tickets' => '',
        'Unarchived tickets' => '',
        'History::Move' => 'Заявка переміщена в чергу «%s» (%s) із черги «%s» (%s).',
        'History::TypeUpdate' => '',
        'History::ServiceUpdate' => '',
        'History::SLAUpdate' => '',
        'History::NewTicket' => '',
        'History::FollowUp' => '',
        'History::SendAutoReject' => '',
        'History::SendAutoReply' => '',
        'History::SendAutoFollowUp' => '',
        'History::Forward' => 'Переспрямоване «%s».',
        'History::Bounce' => 'Повернуте «%s».',
        'History::SendAnswer' => '',
        'History::SendAgentNotification' => '',
        'History::SendCustomerNotification' => '',
        'History::EmailAgent' => '',
        'History::EmailCustomer' => '',
        'History::PhoneCallAgent' => '',
        'History::PhoneCallCustomer' => '',
        'History::AddNote' => '',
        'History::Lock' => 'Заблокована заявка.',
        'History::Unlock' => 'Розблокована заявка.',
        'History::TimeAccounting' => '',
        'History::Remove' => '%s',
        'History::CustomerUpdate' => '',
        'History::PriorityUpdate' => '',
        'History::OwnerUpdate' => '',
        'History::LoopProtection' => '',
        'History::Misc' => '%s',
        'History::SetPendingTime' => '',
        'History::StateUpdate' => '',
        'History::TicketFreeTextUpdate' => '',
        'History::WebRequestCustomer' => '',
        'History::TicketLinkAdd' => '',
        'History::TicketLinkDelete' => '',
        'History::Subscribe' => 'Додана підписка для користувача «%s».',
        'History::Unsubscribe' => 'Вилучена підписка для користувача «%s».',
        'History::SystemRequest' => '',
        'History::ResponsibleUpdate' => '',

        # Template: AAAWeekDay
        'Sun' => 'Нд.',
        'Mon' => 'Пн.',
        'Tue' => 'Вівт.',
        'Wed' => 'Сер.',
        'Thu' => 'Чт.',
        'Fri' => 'П\'ят.',
        'Sat' => 'Сб.',

        # Template: AdminAttachment
        'Attachment Management' => 'Керування прикріпленими файлами',
        'Actions' => 'Дії',
        'Go to overview' => 'Перейти до перегляду',
        'Add attachment' => '',
        'List' => 'Список',
        'No data found.' => 'Дані не знайдені.',
        'Download file' => 'Скачати файл',
        'Delete this attachment' => 'Вилучити це вкладення',
        'Add Attachment' => 'Додати вкладення',
        'Edit Attachment' => 'Редагувати вкладення',
        'This field is required.' => '',
        'or' => 'або',

        # Template: AdminAutoResponse
        'Auto Response Management' => 'Керування автовідповідями',
        'Add auto response' => 'Додати автовідповідь',
        'Add Auto Response' => 'Додати автовідповідь',
        'Edit Auto Response' => 'Змінити автовідповідь',
        'Response' => 'Відповідь',
        'Auto response from' => 'Автовідповідь від',
        'Reference' => 'Посилання',
        'You can use the following tags' => 'Ви можете використовувати наступні теги',
        'To get the first 20 character of the subject.' => 'Щоб бачити перші 20 символів теми',
        'To get the first 5 lines of the email.' => 'Щоб бачити перші 5 рядків email',
        'To get the realname of the sender (if given).' => 'Щоб бачити реальне ім\'я відправника (якщо зазначене)',
        'To get the article attribute' => 'Отримати атрибути статті',
        ' e. g.' => ' наприклад,',
        'Options of the current customer user data' => 'Персональні опції клієнта',
        'Ticket owner options' => 'Опції власника заявки',
        'Ticket responsible options' => 'Опції відповідального на заявку',
        'Options of the current user who requested this action' => 'Опції поточного користувача до відповів на подію',
        'Options of the ticket data' => 'Опції інформації заявки',
        'Config options' => 'Налаштування опцій',
        'Example response' => 'Приклад відповіді',

        # Template: AdminCustomerCompany
        'Customer Company Management' => 'Керування компанією клієнта',
        'Wildcards are allowed.' => 'Припустиме використання масок.',
        'Add customer company' => 'Додати компанію клієнта',
        'Please enter a search term to look for customer companies.' => ' Будь ласка введіть пошукову фразу для пошуку компаній клієнта.',
        'Add Customer Company' => 'Додати компанію клієнта',

        # Template: AdminCustomerUser
        'Customer Management' => 'Керування клієнтами',
        'Add customer' => 'Додати клієнта',
        'Select' => 'Вибір',
        'Hint' => '',
        'Customer will be needed to have a customer history and to login via customer panel.' => '',
        'Please enter a search term to look for customers.' => ' Будь ласка, уведіть пошукове вираження для пошуку клієнтів.',
        'Last Login' => 'Останній вхід',
        'Add Customer' => 'Додати Клієнта',
        'Edit Customer' => 'Редагувати Клієнта',
        'This field is required and needs to be a valid email address.' => '',
        'This email address is not allowed due to the system configuration.' => '',
        'This email address failed MX check.' => '',
        'The syntax of this email address is incorrect.' => '',

        # Template: AdminCustomerUserGroup
        'Manage Customer-Group Relations' => '',
        'Notice' => 'Оповіщення',
        'This feature is disabled!' => 'Дана функція відключена!',
        'Just use this feature if you want to define group permissions for customers.' => '',
        'Enable it here!' => 'Включити функцію!',
        'Search for customers (wildcards are allowed).' => 'Пошук клієнтів (шаблони підтримуються).',
        'Edit Customer Default Groups' => 'Редагувати групи по-умовчанню клієнта',
        'These groups are automatically assigned to all customers.' => 'Ці групи автоматично призначаються всім клієнтам.',
        'You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".' => '',
        'Filter for Groups' => 'Фільтри для Груп',
        'Select the customer:group permissions.' => 'Выбериет клієнта:дозволу для групи',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).' => '',
        'Search Result:' => 'Результати пошуку:',
        'Customers' => 'Клієнти',
        'Groups' => 'Групи',
        'No matches found.' => 'Збігів не знайдене.',
        'Change Group Relations for Customer' => '',
        'Change Customer Relations for Group' => '',
        'Toggle %s Permission for all' => '',
        'Toggle %s permission for %s' => '',
        'Customer Default Groups:' => 'Клієнтська група по-умовчанню:',
        'No changes can be made to these groups.' => '',
        'ro' => 'Тільки читання',
        'Read only access to the ticket in this group/queue.' => 'Права тільки на читання заявки в даній групі/черги',
        'rw' => 'Читання/запис',
        'Full read and write access to the tickets in this group/queue.' => 'Повні права на заявки в даній групі/черги',

        # Template: AdminCustomerUserService
        'Manage Customer-Services Relations' => '',
        'Edit default services' => '',
        'Filter for Services' => '',
        'Allocate Services to Customer' => '',
        'Allocate Customers to Service' => '',
        'Toggle active state for all' => '',
        'Active' => 'Активний',
        'Toggle active state for %s' => '',

        # Template: AdminEmail
        'Admin Notification' => 'Повідомлення адміністратором',
        'With this module, administrators can send messages to agents, group or role members.' => '',
        'Create Administrative Message' => '',
        'Your message was sent to' => 'Ваше повідомлення було відправлено к',
        'Send message to users' => 'Відправити повідомлення користувачам',
        'Send message to group members' => 'Відправити сообщенеи членам групи',
        'Group members need to have permission' => 'Члени групи повинні мати дозволу',
        'Send message to role members' => 'Відправити повідомлення членам ролі',
        'Also send to customers in groups' => 'Також відправити клієнтам у групах',
        'Body' => 'Тіло листа',
        'Send' => 'Відправити',

        # Template: AdminGenericAgent
        'Generic Agent' => '',
        'Add job' => 'Додати завдання',
        'Last run' => 'Останній запуск',
        'Run Now!' => 'Виконати зараз!',
        'Delete this task' => 'Вилучити завдання',
        'Run this task' => 'Запустити завдання',
        'Job Settings' => 'Настроювання завдання',
        'Job name' => 'Ім\'я завдання',
        'Currently this generic agent job will not run automatically.' => 'Це завдання агента не запускається автоматично',
        'To enable automatic execution select at least one value from minutes, hours and days!' => ' Для автоматичного запуску вкажіть як мінімум одне зі значень у хвилинах, годиннику або днях',
        'Schedule minutes' => '',
        'Schedule hours' => '',
        'Schedule days' => '',
        'Toggle this widget' => '',
        'Ticket Filter' => 'Фільтр заявок',
        '(e. g. 10*5155 or 105658*)' => '(наприклад, 10*5155 або 105658*)',
        '(e. g. 234321)' => '(наприклад, 234321)',
        'Customer login' => '',
        '(e. g. U5150)' => '(наприклад, U5150)',
        'Fulltext-search in article (e. g. "Mar*in" or "Baue*").' => '',
        'Agent' => 'Агент',
        'Ticket lock' => '',
        'TicketFreeFields' => '',
        'Create times' => '',
        'No create time settings.' => ' Без обліку часу створення',
        'Ticket created' => 'Заявка створена',
        'Ticket created between' => 'Заявка створена між ',
        'Close times' => '',
        'No close time settings.' => ' Без обліку часу закриття',
        'Ticket closed' => 'Заявка закрита',
        'Ticket closed between' => 'Заявка закрита між',
        'Pending times' => '',
        'No pending time settings.' => ' Без обліку часу, коли запит був відкладений',
        'Ticket pending time reached' => 'Заявка була відкладена',
        'Ticket pending time reached between' => 'Заявка була відкладена між',
        'Escalation times' => '',
        'No escalation time settings.' => ' Без обліку часу ескалації',
        'Ticket escalation time reached' => 'Заявка була ескальована',
        'Ticket escalation time reached between' => 'Заявка була ескальована між',
        'Escalation - first response time' => 'Ескалація - час першої відповіді',
        'Ticket first response time reached' => 'Перша відповідь',
        'Ticket first response time reached between' => 'Перша відповідь між',
        'Escalation - update time' => 'Ескалація - час відновлення',
        'Ticket update time reached' => 'Заявка була оновлена',
        'Ticket update time reached between' => 'Заявка була оновлена між',
        'Escalation - solution time' => 'Ескалація - час розв\'язку',
        'Ticket solution time reached' => 'Заявка була вирішена',
        'Ticket solution time reached between' => 'Заявка була вирішена між',
        'Archive search option' => '',
        'Ticket Action' => 'Дії за заявкою',
        'Set new service' => 'Установити новий сервіс',
        'Set new Service Level Agreement' => '',
        'Set new priority' => 'Установити новий пріоритет',
        'Set new queue' => '',
        'Set new state' => 'Установити новий стан',
        'Set new agent' => 'Призначити нового агента',
        'new owner' => 'новий власник',
        'Set new ticket lock' => '',
        'New customer' => 'Новий клієнт',
        'New customer ID' => 'ID нового клієнта',
        'New title' => 'Новий заголовок',
        'New type' => 'Новий тип',
        'New TicketFreeFields' => '',
        'Archive selected tickets' => '',
        'Add Note' => 'Додати замітку',
        'Time units' => 'Одиниці часу',
        ' (work units)' => ' ( робочі одиниці)',
        'Ticket Commands' => '',
        'Send agent/customer notifications on changes' => 'Відправляти повідомлення агентові при змінах',
        'CMD' => 'Команда',
        'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' => 'Ця команда буде виконана. ARG[0] — номер заявки. ARG[1] — id заявки.',
        'Delete tickets' => 'Вилучити заявки',
        'Warning: All affected tickets will be removed from the database and cannot be restored!' => 'Попередження: Усі обрані заявки будуть вилучені з бази даних без можливості відновлення!',
        'Execute Custom Module' => '',
        'Param %s key' => '',
        'Param %s value' => '',
        'Save Changes' => '',
        'Save' => 'Зберегти',
        'Results' => 'Результат',
        '%s Tickets affected! What do you want to do?' => '',
        'Warning: You used the DELETE option. All deleted tickets will be lost!' => '',
        'Edit job' => 'Редагувати завдання',
        'Run job' => 'Запустити завдання',
        'Affected Tickets' => 'Обрані завдання',

        # Template: AdminGroup
        'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' => '',
        'Group Management' => 'Керування групами',
        'Add group' => 'Додати групу',
        'The admin group is to get in the admin area and the stats group to get stats area.' => 'Група admin може здійснювати адміністрування, а група stats — переглядати статистику',
        'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). ' => '',
        'It\'s useful for ASP solutions. ' => 'Корисно для сервісів-провайдерів.',
        'Add Group' => 'Додати групу',
        'Edit Group' => 'Редагувати групу',

        # Template: AdminLog
        'System Log' => 'Системний журнал',
        'Here you will find log information about your system.' => '',
        'Hide this message' => '',
        'Recent Log Entries' => '',
        'Time' => 'Час',

        # Template: AdminMailAccount
        'Mail Account Management' => 'Керування поштовими обліковими записами',
        'Add mail account' => 'Додати поштовий обліковий запис',
        'All incoming emails with one account will be dispatched in the selected queue!' => 'Усі вхідні листи із зазначеного облікового запису будуть перенесені в обрану чергу!',
        'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' => '',
        'Host' => 'Сервер',
        'Delete account' => 'Вилучити обліковий запис',
        'Fetch mail' => 'Забрати лист',
        'Add Mail Account' => 'Додати поштовий обліковий запис',
        'Example: mail.example.com' => '',
        'Trusted' => 'Безпечна',
        'Dispatching' => 'Перенапрямок',
        'Edit Mail Account' => 'Змінити поштовий обліковий запис',

        # Template: AdminNavigationBar
        'Admin' => 'Адміністрування',
        'Agent Management' => 'Керування агентами',
        'Queue Settings' => 'Настроювання черг',
        'Ticket Settings' => 'Настроювання заявок',
        'System Administration' => 'Настроювання системи',

        # Template: AdminNotification
        'Notification Management' => 'Керування повідомленнями',
        'Select a different language' => '',
        'Filter for Notification' => '',
        'Notifications are sent to an agent or a customer.' => 'Повідомлення відправлені агентові або клієнтові',
        'Notification' => 'Повідомлення',
        'Edit Notification' => 'Редагувати повідомлення',
        'e. g.' => 'наприклад,',
        'Options of the current customer data' => '',

        # Template: AdminNotificationEvent
        'Add notification' => '',
        'Delete this notification' => '',
        'Add Notification' => 'Додати повідомлення',
        'Recipient groups' => '',
        'Recipient agents' => '',
        'Recipient roles' => '',
        'Recipient email addresses' => '',
        'Article type' => 'Тип повідомлення',
        'Only for ArticleCreate event' => '',
        'Subject match' => 'Відповідність темі',
        'Body match' => 'Відповідність тілу листа',
        'Include attachments to notification' => 'Додати вкладення в повідомлення',
        'Notification article type' => '',
        'Only for notifications to specified email addresses' => '',
        'To get the first 20 character of the subject (of the latest agent article).' => 'Перші 20 символів теми з останнього повідомлення агента',
        'To get the first 5 lines of the body (of the latest agent article).' => 'Перші 5 рядків останнього повідомлення агента',
        'To get the first 20 character of the subject (of the latest customer article).' => 'Перші 20 символів теми з останнього повідомлення клієнта',
        'To get the first 5 lines of the body (of the latest customer article).' => 'Перші 5 рядків останнього повідомлення клієнта',

        # Template: AdminPGP
        'PGP Management' => 'Керування підписами PGP',
        'Use this feature if you want to work with PGP keys.' => '',
        'Add PGP key' => 'Додати PGP ключ',
        'In this way you can directly edit the keyring configured in SysConfig.' => '',
        'Introduction to PGP' => '',
        'Result' => 'Результат',
        'Identifier' => 'Ідентифікатор',
        'Bit' => 'Біт',
        'Key' => 'Ключ',
        'Fingerprint' => 'Цифровий відбиток',
        'Expires' => 'Минає',
        'Delete this key' => 'Вилучити ключ',
        'Add PGP Key' => 'Додати PGP ключ',
        'PGP key' => '',

        # Template: AdminPackageManager
        'Package Manager' => 'Керування пакетами',
        'Uninstall package' => 'Деінсталювати пакет',
        'Version' => 'Версія',
        'Do you really want to uninstall this package?' => 'Вилучити цей пакет?',
        'Reinstall package' => 'Переустановити пакет',
        'Do you really want to reinstall this package? Any manual changes will be lost.' => '',
        'Continue' => 'Продовжити',
        'Install' => 'Установити',
        'Install Package' => 'Установити пакет',
        'Update repository information' => 'Обновити інформацію репозитарія',
        'Online Repository' => 'Онлайновий репозитарій',
        'Vendor' => 'Виготовлювач',
        'Module documentation' => 'Документація модуля',
        'Upgrade' => 'Обновити',
        'Local Repository' => 'Локальний репозитарій',
        'Uninstall' => 'Вилучити',
        'Package not correctly deployed! You should reinstall the package again!' => '',
        'Reinstall' => 'Переустановити',
        'Download package' => 'Скачати пакет',
        'Rebuild package' => 'Перезібрати пакет',
        'Metadata' => 'Метадані',
        'Change Log' => '',
        'Date' => 'Дата',
        'List of Files' => 'Список файлів',
        'Permission' => 'Права доступу',
        'Download' => 'Завантажити',
        'Download file from package!' => 'Завантажити файл із пакета!',
        'Required' => ' Потрібно',
        'PrimaryKey' => '',
        'AutoIncrement' => '',
        'SQL' => 'SQL',
        'File differences for file %s' => 'Файл відмінностей для файлу %s',

        # Template: AdminPerformanceLog
        'Performance Log' => 'Журнал продуктивності',
        'This feature is enabled!' => 'Дана функція активована!',
        'Just use this feature if you want to log each request.' => 'Використовуйте цю функцію, якщо прагнете затягати кожний запит у журнал',
        'Activating this feature might affect your system performance!' => 'Включення цієї функції може позначитися на продуктивності вашої системи',
        'Disable it here!' => 'Відключити функцію!',
        'Logfile too large!' => 'Файл журналу занадто великий!',
        'The logfile is too large, you need to reset it' => 'Файл логу занадто великий, необхідно його очистити',
        'Overview' => 'Огляд',
        'Range' => 'Діапазон',
        'Interface' => 'Інтерфейс',
        'Requests' => 'Запитів',
        'Min Response' => 'Мінімальний час відповіді',
        'Max Response' => 'Максимальний час відповіді',
        'Average Response' => 'Середній час відповіді',
        'Period' => 'Період',
        'Min' => 'Мін',
        'Max' => 'Макс',
        'Average' => 'Середнє',

        # Template: AdminPostMasterFilter
        'PostMaster Filter Management' => '',
        'Add filter' => 'Додати фільтр',
        'To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.' => '',
        'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' => 'Якщо ви прагнете отфильтровать тільки по адресах електронної пошти, використовуйте EMAILADDRESS:info@example.com у полях From, To або Cc.',
        'If you use Regular Expressions, you also can use the matched value in () as [***] in the \'Set\' action.' => '',
        'Delete this filter' => 'Вилучити цей фільтр',
        'Add PostMaster Filter' => '',
        'Edit PostMaster Filter' => '',
        'Filter name' => '',
        'The name is required.' => '',
        'Stop after match' => 'Припинити перевірку після збігу',
        'Filter Condition' => '',
        'Value' => 'Значення',
        'The field needs to be a valid regular expression or a literal word.' => '',
        'Set Email Headers' => '',
        'The field needs to be a literal word.' => '',

        # Template: AdminPriority
        'Priority Management' => 'Керування пріоритетами',
        'Add priority' => 'Додати пріоритет',
        'Add Priority' => 'Створити пріоритет',
        'Edit Priority' => 'Змінити пріоритет',

        # Template: AdminQueue
        'Manage Queues' => 'Керування чергами',
        'Add queue' => 'Додати черга',
        'Add Queue' => 'Додати Черга',
        'Edit Queue' => 'Змінити черга',
        'Sub-queue of' => 'Підчерга черги',
        'Unlock timeout' => 'Строк блокування',
        '0 = no unlock' => '0 — без блокування',
        'Only business hours are counted.' => 'З обліком тільки робочого часу.',
        'If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.' => '',
        'Notify by' => 'Повідомлення від',
        '0 = no escalation' => '0 — без ескалації',
        'If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.' => '',
        'If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.' => '',
        'If the ticket is not set to closed before the time defined here expires, the ticket is escalated.' => 'Якщо заявка не закрита до зазначеного тут часу завершення, вона ескалюється.',
        'Follow up Option' => 'Параметри автовідповіді',
        'Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.' => '',
        'Ticket lock after a follow up' => 'Блокувати заявку після одержання відповіді',
        'If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.' => '',
        'System address' => 'Адреса системи',
        'Will be the sender address of this queue for email answers.' => 'Установка адреси відправника для відповідей у цій черзі.',
        'Default sign key' => '',
        'The salutation for email answers.' => 'Вітання для листів',
        'The signature for email answers.' => 'Підпис для листів',

        # Template: AdminQueueAutoResponse
        'Manage Queue-Auto Response Relations' => '',
        'Filter for Queues' => '',
        'Filter for Auto Responses' => '',
        'Auto Responses' => 'Автовідповіді',
        'Change Auto Response Relations for Queue' => '',
        'settings' => 'параметри',

        # Template: AdminQueueResponses
        'Manage Response-Queue Relations' => '',
        'Filter' => 'Фільтр',
        'Filter for Responses' => '',
        'Responses' => 'Відповіді',
        'Change Queue Relations for Response' => '',
        'Change Response Relations for Queue' => '',

        # Template: AdminResponse
        'Manage Responses' => '',
        'Add response' => 'Додати відповідь',
        'A response is default text to write faster answer (with default text) to customers.' => 'Відповідь — шаблон відповіді клієнтові',
        'Don\'t forget to add a new response a queue!' => 'Не забудьте додати відповідь для черги!',
        'Delete this entry' => '',
        'Add Response' => 'Додати відповідь',
        'Edit Response' => 'Змінити відповідь',
        'The current ticket state is' => 'Поточний стан заявки',
        'Your email address is' => 'Ваш email адреса ',

        # Template: AdminResponseAttachment
        'Manage Responses <-> Attachments Relations' => '',
        'Filter for Attachments' => '',
        'Change Response Relations for Attachment' => '',
        'Change Attachment Relations for Response' => '',
        'Toggle active for all' => '',
        'Link %s to selected %s' => '',

        # Template: AdminRole
        'Role Management' => 'Керування ролями',
        'Add role' => 'Додати роль',
        'Create a role and put groups in it. Then add the role to the users.' => 'Створіть роль і додайте в неї групи. Потім розподілите ролі по користувачах.',
        'There are no roles defined. Please use the \'Add\' button to create a new role.' => 'Ролі не визначені. Будь ласка, використовуйте кнопку \'Додати\' для створення нової ролі.',
        'Add Role' => 'Додати роль',
        'Edit Role' => 'Змінити роль',

        # Template: AdminRoleGroup
        'Manage Role-Group Relations' => '',
        'Filter for Roles' => '',
        'Roles' => 'Ролі',
        'Select the role:group permissions.' => '',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).' => '',
        'Change Role Relations for Group' => '',
        'Change Group Relations for Role' => '',
        'Toggle %s permission for all' => '',
        'move_into' => 'перемістити',
        'Permissions to move tickets into this group/queue.' => 'Права на переміщення заявок у цю групу/черга',
        'create' => 'створення',
        'Permissions to create tickets in this group/queue.' => 'Права на створення заявок у цій групі/черги',
        'priority' => 'пріоритет',
        'Permissions to change the ticket priority in this group/queue.' => 'Права на зміну пріоритету заявок у цій групі/черги',

        # Template: AdminRoleUser
        'Manage Agent-Role Relations' => '',
        'Filter for Agents' => '',
        'Agents' => 'Агенти',
        'Manage Role-Agent Relations' => '',
        'Change Role Relations for Agent' => '',
        'Change Agent Relations for Role' => '',

        # Template: AdminSLA
        'SLA Management' => 'Керування SLA',
        'Add SLA' => 'Додати SLA',
        'Edit SLA' => 'Змінити SLA',
        'Please write only numbers!' => '',

        # Template: AdminSMIME
        'S/MIME Management' => 'Керування S/MIME',
        'Add certificate' => 'Додати сертифікат',
        'Add private key' => 'Додати закритий ключ',
        'In this way you can directly edit the certification and private keys in file system.' => 'Ви можете редагувати сертифікати й закриті ключі прямо на файловій системі',
        'See also' => 'Див. також',
        'Hash/Fingerprint' => 'Хеш/Відбиток пальця',
        'Create/Expires' => '',
        'Delete this certificate' => 'Вилучити сертифікат',
        'Add Certificate' => 'Додати сертифікат',
        'Add Private Key' => 'Додати закритий ключ',
        'Secret' => 'Пароль',

        # Template: AdminSalutation
        'Salutation Management' => 'Керування вітаннями',
        'Add salutation' => '',
        'Add Salutation' => 'Додати вітання',
        'Edit Salutation' => 'Редагувати вітання',
        'Example salutation' => 'Приклад вітання',

        # Template: AdminSecureMode
        'Secure mode needs to be enabled!' => ' Необхідно включити безпечний режим',
        'Secure mode will (normally) be set after the initial installation is completed.' => 'Після установки системи звичайно відразу ж включають безпечний режим.',
        'Secure mode must be disabled in order to reinstall using the web-installer.' => 'Безпечний режим повинен бути відключений при переустановці через веб-інтерфейс',
        'If secure mode is not activated, activate it via SysConfig because your application is already running.' => '',

        # Template: AdminSelectBox
        'SQL Box' => 'Запит SQL',
        'Here you can enter SQL to send it directly to the application database.' => '',
        'The syntax of your SQL query has a mistake. Please check it.' => '',
        'There is at least one parameter missing for the binding. Please check it.' => '',
        'Result format' => 'Формат результату',
        'Run Query' => 'Запустити чергу',

        # Template: AdminService
        'Service Management' => 'Керування сервісами',
        'Add service' => 'Додати сервіс',
        'Add Service' => 'Додати Сервіс',
        'Edit Service' => 'Змінити Сервіс',
        'Sub-service of' => 'Підсервіс сервісу',

        # Template: AdminSession
        'Session Management' => 'Керування сеансами',
        'All sessions' => 'Усі сеанси',
        'Agent sessions' => 'Сеанси агента',
        'Customer sessions' => 'Сеанси клієнта',
        'Unique agents' => 'Унікальні агенти',
        'Unique customers' => 'Унікальні клієнти',
        'Kill all sessions' => 'Завершити всі сеанси',
        'Session' => 'Сеанс',
        'Kill' => '',
        'Kill this session' => 'Завершити сеанс',
        'Detail View for SessionID' => '',

        # Template: AdminSignature
        'Signature Management' => 'Керування підписами',
        'Add signature' => 'Додати підпис',
        'Add Signature' => 'Додати Підпис',
        'Edit Signature' => 'Змінити підпис',
        'Example signature' => 'Приклад підпису',

        # Template: AdminState
        'State Management' => 'Керування станами',
        'Add state' => 'Додати стан',
        'Take care that you also updated the default states in you Kernel/Config.pm!' => 'Виправте стани за замовчуванням також і у файлі Kernel/Config.pm!',
        'Add State' => 'Додати стан',
        'Edit State' => 'Змінити стан',
        'State type' => 'Тип стану',

        # Template: AdminSysConfig
        'SysConfig' => '',
        'Navigate by searching in %s settings' => '',
        'Navigate by selecting config groups' => '',
        'Download all system config changes' => '',
        'Export settings' => 'Експортувати настроювання',
        'Load SysConfig settings from file' => '',
        'Import settings' => 'Імпортувати настроювання',
        'Import Settings' => 'Імпортувати Настроювання',
        'Import' => 'Імпорт',
        'Please enter a search term to look for settings.' => ' Будь ласка, уведіть пошуковий запит для пошуку настроювань.',
        'Subgroup' => 'Підгрупа',
        'Elements' => 'Елементи',

        # Template: AdminSysConfigEdit
        'Edit Config Settings' => '',
        'This config item is only available in a higher config level!' => '',
        'Reset this setting' => '',
        'Default value' => '',
        'Error: this file could not be found.' => '',
        'Error: this directory could not be found.' => '',
        'Error: an invalid value was entered.' => '',
        'Content' => 'Зміст',
        'Remove this entry' => '',
        'Add entry' => '',
        'Remove entry' => '',
        'Add new entry' => '',
        'Create new entry' => '',
        'New group' => '',
        'Group ro' => '',
        'Readonly group' => '',
        'New group ro' => '',
        'Loader' => '',
        'File to load for this frontend module' => '',
        'New Loader File' => '',
        'NavBarName' => '',
        'NavBar' => '',
        'LinkOption' => '',
        'Block' => 'Розділ',
        'AccessKey' => '',
        'Add NavBar entry' => '',
        'Year' => '',
        'Month' => '',
        'Day' => '',
        'Invalid year' => '',
        'Invalid month' => '',
        'Invalid day' => '',

        # Template: AdminSystemAddress
        'System Email Addresses Management' => 'Керування системними адресами електронної пошти',
        'Add system address' => '',
        'All incoming email with this address in To or Cc will be dispatched to the selected queue.' => '',
        'Email address' => 'Email адреса',
        'Display name' => 'Відображуване ім\'я',
        'Add System Email Address' => 'Додати системну Email адресу',
        'Edit System Email Address' => 'Коригувати системну Email адресу',
        'The display name and email address will be shown on mail you send.' => 'Це ім\'я та email адреса будуть показані у ваших відправлених лістах',

        # Template: AdminType
        'Type Management' => 'Керування типами заявок',
        'Add ticket type' => 'Додати тип заявки',
        'Add Type' => 'Додати тип',
        'Edit Type' => 'Редагувати тип',

        # Template: AdminUser
        'Add agent' => '',
        'Agents will be needed to handle tickets.' => '',
        'Don\'t forget to add a new agent to groups and/or roles!' => '',
        'Please enter a search term to look for agents.' => '',
        'Last login' => '',
        'Login as' => 'Зайти даним користувачем',
        'Switch to agent' => '',
        'Add Agent' => '',
        'Edit Agent' => '',
        'Firstname' => 'Ім\'я',
        'Lastname' => 'Прізвище',
        'Password is required.' => '',
        'Start' => 'Початок',
        'End' => 'Закінчення',

        # Template: AdminUserGroup
        'Manage Agent-Group Relations' => '',
        'Change Group Relations for Agent' => '',
        'Change Agent Relations for Group' => '',
        'note' => '',
        'Permissions to add notes to tickets in this group/queue.' => '',
        'owner' => 'власник',
        'Permissions to change the owner of tickets in this group/queue.' => '',

        # Template: AgentBook
        'Address Book' => 'Адресна книга',
        'Search for a customer' => '',
        'Add email address %s to the To field' => '',
        'Add email address %s to the Cc field' => '',
        'Add email address %s to the Bcc field' => '',
        'Apply' => '',

        # Template: AgentCustomerSearch
        'Search Customer' => 'Шукати клієнта',

        # Template: AgentCustomerTableView

        # Template: AgentDashboard
        'Dashboard' => 'Дайджест',
        'Show or hide the content' => 'Відобразити або сховати вміст',

        # Template: AgentDashboardCalendarOverview
        'in' => 'в',

        # Template: AgentDashboardIFrame

        # Template: AgentDashboardImage

        # Template: AgentDashboardProductNotify
        '%s %s is available!' => '%s %s доступний',
        'Please update now.' => 'Обновите зараз',
        'Release Note' => 'Примітка до релізу',
        'Level' => 'Рівень',

        # Template: AgentDashboardRSSOverview
        'Posted %s ago.' => 'Опубліковане %s',

        # Template: AgentDashboardTicketGeneric

        # Template: AgentDashboardTicketStats

        # Template: AgentDashboardUserOnline

        # Template: AgentHTMLReferenceForms

        # Template: AgentHTMLReferenceOverview

        # Template: AgentHTMLReferencePageLayout
        'The ticket has been locked' => '',
        'Undo & close window' => '',

        # Template: AgentInfo
        'Info' => 'Інформація',
        'To accept some news, a license or some changes.' => '',

        # Template: AgentLinkObject
        'Link Object: %s' => 'Зв\'язати об\'єкт: %s',
        'Close window' => '',
        'go to link delete screen' => '',
        'Select Target Object' => '',
        'Link Object' => 'Зв\'язати об\'єкт',
        'with' => 'с',
        'Unlink Object: %s' => 'Скасувати прив\'язку об\'єкта: %s',
        'go to link add screen' => '',

        # Template: AgentNavigationBar

        # Template: AgentPreferences
        'Edit your preferences' => '',

        # Template: AgentSpelling
        'Spell Checker' => 'Перевірка орфографії',
        'spelling error(s)' => 'Орфографічні помилки',
        'Apply these changes' => 'Застосувати зміни',

        # Template: AgentStatsDelete
        'Delete stat' => '',
        'Stat#' => 'Звіт №',
        'Do you really want to delete this stat?' => '',

        # Template: AgentStatsEditRestrictions
        'Step %s' => '',
        'General Specifications' => '',
        'Select the element that will be used at the X-axis' => '',
        'Select the elements for the value series' => 'Виберіть елементи для послідовності значень',
        'Select the restrictions to characterize the stat' => '',
        'Here you can make restrictions to your stat.' => 'Тут ви можете внести обмеження у вашу статистику',
        'If you remove the hook in the "Fixed" checkbox, the agent generating the stat can change the attributes of the corresponding element.' => 'Якщо ви зніміть прапорець параметра «Фіксоване», користувач, який буде створювати звіти, зможе міняти параметри відповідного елемента',
        'Fixed' => 'Фіксоване',
        'Please select only one element or turn off the button \'Fixed\'.' => 'Виберіть тільки один пункт або заберіть прапорець «Фіксоване».',
        'Absolute Period' => '',
        'Between' => ' Між',
        'Relative Period' => 'Відносний період',
        'The last' => 'Останній',
        'Finish' => 'Закінчити',

        # Template: AgentStatsEditSpecification
        'Permissions' => 'Права',
        'You can select one or more groups to define access for different agents.' => '',
        'Some result formats are disabled because at least one needed package is not installed.' => '',
        'Please contact your administrator.' => '',
        'Graph size' => 'Розмір графіка',
        'If you use a graph as output format you have to select at least one graph size.' => 'Якщо ви використовуєте графіки, вам необхідно вибрати хоча б один розмір графіка.',
        'Sum rows' => 'Сума рядків',
        'Sum columns' => 'Сума стовпців',
        'Use cache' => 'Кешувати',
        'Most of the stats can be cached. This will speed up the presentation of this stat.' => 'Більшість звітів можуть кешуватись. Це збільшить швидкість показу звітів.',
        'If set to invalid end users can not generate the stat.' => '',

        # Template: AgentStatsEditValueSeries
        'Here you can define the value series.' => '',
        'You have the possibility to select one or two elements.' => '',
        'Then you can select the attributes of elements.' => '',
        'Each attribute will be shown as single value series.' => '',
        'If you don\'t select any attribute all attributes of the element will be used if you generate a stat, as well as new attributes which were added since the last configuration.' => '',
        'Scale' => 'Масштаб',
        'minimal' => 'Мінімальний',
        'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis => Month, ValueSeries => Year).' => '',

        # Template: AgentStatsEditXaxis
        'Here you can define the x-axis. You can select one element via the radio button.' => '',
        'maximal period' => 'максимальний період',
        'minimal scale' => 'мінімальний масштаб',

        # Template: AgentStatsImport
        'Import Stat' => 'Імпортувати статистику',
        'File is not a Stats config' => 'Файл не є файлом конфігурації звітів',
        'No File selected' => 'Файл не обраний',

        # Template: AgentStatsOverview
        'Stats' => 'Статистика',
        'Object' => 'Об\'єкт',

        # Template: AgentStatsPrint
        'Print' => 'Друк',
        'No Element selected.' => 'Елемент не обраний.',

        # Template: AgentStatsView
        'Export config' => '',
        'With the input and select fields you can influence the format and contents of the statistic.' => '',
        'Exactly what fields and formats you can influence is defined by the statistic administrator.' => '',
        'Stat Details' => '',
        'Format' => 'Формат',
        'Graphsize' => 'Розмір графіка',
        'Cache' => 'Кеш',
        'Exchange Axis' => 'Поміняти осі',
        'Configurable params of static stat' => 'Налаштовувані параметри статичного звіту',
        'No element selected.' => 'Елементи не обрані',
        'maximal period from' => 'Максимальний період с',
        'to' => 'по',

        # Template: AgentTicketActionCommon
        'Change Free Text of Ticket' => '',
        'Change Owner of Ticket' => '',
        'Close Ticket' => '',
        'Add Note to Ticket' => '',
        'Set Pending' => 'Установка очікування',
        'Change Priority of Ticket' => '',
        'Change Responsible of Ticket' => '',
        'Cancel & close window' => '',
        'Service invalid.' => '',
        'New Owner' => 'Новий власник',
        'Please set a new owner!' => '',
        'Previous Owner' => 'Попередній власник',
        'Inform Agent' => 'Повідомити агента',
        'Optional' => 'Необов\'язково',
        'Inform involved Agents' => 'Повідомити що брав участь агентів',
        'Spell check' => '',
        'Note type' => 'Тип замітки',
        'Next state' => 'Наступний стан',
        'Pending date' => 'Дата очікування',
        'Date invalid!' => '',

        # Template: AgentTicketActionPopupClose

        # Template: AgentTicketBounce
        'Bounce Ticket: ' => '',
        'Bounce to' => 'Переслати для',
        'You need a email address.' => '',
        'Need a valid email address or don\'t use a local email address.' => '',
        'Next ticket state' => 'Наступний стан заявки',
        'Inform sender' => 'Інформувати відправника',
        'Send mail!' => 'Оправити лист!',

        # Template: AgentTicketBulk
        'Ticket Bulk Action' => 'Масова дія',
        'Merge to' => 'Об\'єднати с',
        'Invalid ticket identifier!' => '',
        'Merge to oldest' => 'Об\'єднати із самим старим',
        'Link together' => 'Зв\'язати',
        'Link to parent' => '',
        'Unlock tickets' => '',

        # Template: AgentTicketClose

        # Template: AgentTicketCompose
        'Compose answer for ticket' => 'Створення відповідь на заявку',
        'Need a valid email address.' => ' Потрібно вірну поштову адресу.',
        'Address book' => 'Адресна книга',
        'Pending Date' => 'Наступна дата',
        'for pending* states' => ' для наступних станів* ',
        'Date Invalid!' => 'Невірна дата!',

        # Template: AgentTicketCustomer
        'Change customer of ticket' => 'Змінити клієнта заявки',
        'Customer Data' => 'Облікові дані клієнта',
        'Customer user' => 'Користувач клієнта',

        # Template: AgentTicketEmail
        'Create New Email Ticket' => 'Заявка по e-mail',
        'From queue' => ' Із черги',
        'Get all' => '',

        # Template: AgentTicketEscalation

        # Template: AgentTicketForward
        'Forward ticket: ' => '',
        'Need a valid email address or don\'t use a local email address' => '',

        # Template: AgentTicketFreeText

        # Template: AgentTicketHistory
        'History of' => 'Історія',
        'History Content' => 'Історія',
        'Zoom view' => '',

        # Template: AgentTicketMerge
        'Ticket Merge' => 'Об\'єднання заявок',
        'You need to use a ticket number!' => 'Вам необхідно використовувати номер заявки!',
        'A valid ticket number is required.' => '',

        # Template: AgentTicketMove
        'Move Ticket' => 'Перемістити заявку',
        'New Queue' => 'Нова черга',

        # Template: AgentTicketNote

        # Template: AgentTicketOverviewMedium
        'Select all' => '',
        'No ticket data found.' => '',
        'First Response Time' => 'Час до першої відповіді',
        'Service Time' => 'Час обслуговування',
        'Update Time' => 'Час до зміни заявки',
        'Solution Time' => 'Час розв\'язку заявки',
        'Move ticket to a different queue' => 'Перемістити заявку в іншу чергу',
        'Change queue' => 'Перемістити в іншу чергу',

        # Template: AgentTicketOverviewNavBar
        'Change search options' => 'Змінити параметри пошуку',
        'Tickets per page' => '',

        # Template: AgentTicketOverviewPreview

        # Template: AgentTicketOverviewSmall
        'Escalation in' => 'Ескалація через',
        'Locked' => 'Блокування',

        # Template: AgentTicketOwner

        # Template: AgentTicketPending

        # Template: AgentTicketPhone
        'Create New Phone Ticket' => 'Заявка по телефону',
        'From customer' => ' Від клієнта',
        'To queue' => 'У чергу',
        'Create' => 'Створити',

        # Template: AgentTicketPhoneOutbound
        'Phone call' => 'Телефонний дзвінок',

        # Template: AgentTicketPlain
        'Email Text Plain View' => '',
        'Plain' => 'Звичайний',
        'Download this email' => '',

        # Template: AgentTicketPrint
        'Ticket-Info' => 'Інформація про заявку',
        'Accounted time' => 'Витрачене на заявку час',
        'Linked-Object' => 'Зв\'язаний об\'єкт',
        'by' => '',

        # Template: AgentTicketPriority

        # Template: AgentTicketQueue

        # Template: AgentTicketResponsible

        # Template: AgentTicketSearch
        'Search template' => 'Шаблон пошуку',
        'Create New' => 'Створити новий',
        'Create Template' => 'Створити шаблон',
        'Save changes in template' => '',
        'Add another attribute' => 'Додати ще атрибут',
        'Output' => 'Вивід результатів',
        'Fulltext' => 'Повнотекстовий',
        'Remove' => 'Вилучити',
        'Customer User Login' => 'Логін клієнта',
        'Time1' => '',
        'Time2' => '',
        'Time3' => '',
        'Time4' => '',
        'Time5' => '',
        'Time6' => '',
        'Created in Queue' => 'Створена в черзі',
        'Lock state' => '',
        'Watcher' => '',
        'Article Create Time (before/after)' => '',
        'Article Create Time (between)' => '',
        'Ticket Create Time (before/after)' => '',
        'Ticket Create Time (between)' => '',
        'Ticket Change Time (before/after)' => '',
        'Ticket Change Time (between)' => '',
        'Ticket Close Time (before/after)' => '',
        'Ticket Close Time (between)' => '',
        'Archive Search' => 'Пошук в архіві',
        'Run Search' => 'Запустити пошук',

        # Template: AgentTicketSearchOpenSearchDescriptionFulltext

        # Template: AgentTicketSearchOpenSearchDescriptionTicketNumber

        # Template: AgentTicketSearchResultPrint

        # Template: AgentTicketZoom
        'Article filter' => '',
        'Article Type' => 'Тип повідомлення',
        'Sender Type' => '',
        'Save filter settings as default' => 'Зберегти умови фільтра для показу за замовчуванням',
        'Ticket Information' => '',
        'Linked Objects' => 'Зв\'язані Об\'єкти',
        'Article(s)' => 'Заявка(и)',
        'Change Queue' => 'Перемінити черга',
        'Article Filter' => '',
        'Add Filter' => 'Додати фільтр',
        'Set' => 'Установити',
        'Reset Filter' => 'Скинути фільтр',
        'Show one article' => 'Відобразити одну заявку',
        'Show all articles' => 'Відобразити всі заявки',
        'Unread articles' => 'Непрочитані заявки',
        'No.' => 'Номер',
        'Unread Article!' => 'Непрочитані заявки!',
        'Incoming message' => 'Вхідне повідомлення',
        'Outgoing message' => '',
        'Internal message' => '',
        'Resize' => '',

        # Template: AttachmentBlocker
        'To protect your privacy, active or/and remote content has blocked.' => '',
        'Load blocked content.' => '',

        # Template: Copyright

        # Template: CustomerAccept

        # Template: CustomerError
        'Traceback' => 'Відстеження',

        # Template: CustomerFooter
        'Powered by' => 'Використовується',
        'One or more errors occurred!' => '',
        'Close this dialog' => 'Закрити цей діалог',
        'Could not open popup window. Please disable any popup blockers for this application.' => '',

        # Template: CustomerHeader

        # Template: CustomerLogin
        'Login' => 'Вхід',
        'User name' => '',
        'Your user name' => '',
        'Your password' => '',
        'Forgot password?' => 'Забули пароль?',
        'Log In' => 'Увійти',
        'Not yet registered?' => 'Прагнете зареєструватися?',
        'Sign up now' => 'Увійти',
        'Request new password' => 'Надіслати новий пароль',
        'Your User Name' => 'Логін',
        'A new password will be sent to your email address.' => '',
        'Create Account' => 'Створити обліковий запис',
        'Please fill out this form to recieve login credentials.' => '',
        'How we should address you' => '',
        'Your First Name' => 'Ваше Ім\'я',
        'Please supply a first name' => '',
        'Your Last Name' => 'Ваше Прізвище',
        'Please supply a last name' => '',
        'The User Name you wish to have' => 'Бажаний логін',
        'Please supply a' => '',

        # Template: CustomerNavigationBar
        'Edit personal preferences' => '',

        # Template: CustomerPreferences

        # Template: CustomerRichTextEditor

        # Template: CustomerTicketMessage
        'Service level agreement' => '',

        # Template: CustomerTicketOverView
        'Welcome!' => '',
        'Please click the button below to create your first ticket.' => '',
        'Create your first ticket' => '',

        # Template: CustomerTicketPrint
        'Ticket Print' => '',

        # Template: CustomerTicketSearch
        'Profile' => 'Параметри',
        'e. g. 10*5155 or 105658*' => 'наприклад, 10*5155 або 105658*',
        'Customer ID' => 'ID клієнта',
        'Fulltext search in tickets (e. g. "John*n" or "Will*")' => 'Повнотекстовий пошук у заявці (наприклад, "Іван*в" або "Петро*")',
        'Recipient' => 'Одержувач',
        'Carbon Copy' => 'Копія',
        'Time restrictions' => 'Тимчасові рамки',
        'Only tickets created' => 'Заявки створені',
        'Only tickets created between' => 'Заявки створені проміжку',
        'Search-Profile as Template?' => 'Пошуковий запит як шаблон?',
        'Save as Template?' => 'Зберегти як шаблон',
        'Template Name' => 'Ім\'я шаблону',
        'Output to' => 'Вивести як',

        # Template: CustomerTicketSearchOpenSearchDescription

        # Template: CustomerTicketSearchResultPrint

        # Template: CustomerTicketSearchResultShort
        'of' => ' з',
        'Page' => 'Сторінка',
        'Search Results for' => '',

        # Template: CustomerTicketZoom
        'Expand article' => '',
        'Reply' => 'Відповісти',

        # Template: CustomerWarning

        # Template: Datepicker
        'Invalid date (need a future date)!' => '',
        'Previous' => '',
        'Sunday' => '',
        'Monday' => '',
        'Tuesday' => '',
        'Wednesday' => '',
        'Thursday' => '',
        'Friday' => '',
        'Saturday' => '',
        'Su' => '',
        'Mo' => '',
        'Tu' => '',
        'We' => '',
        'Th' => '',
        'Fr' => '',
        'Sa' => '',
        'Open date selection' => '',

        # Template: Error
        'Oops! An Error occurred.' => '',
        'Error Message' => '',
        'You can' => '',
        'Send a bugreport' => 'Відправити повідомлення про помилку',
        'go back to the previous page' => '',
        'Error Details' => 'Деталі помилки',

        # Template: Footer
        'Top of page' => 'У початок сторінки',

        # Template: FooterJS
        'If you now leave this page, all open popup windows will be closed, too!' => '',
        'A popup of this screen is already open. Do you want to close it and load this one instead?' => '',

        # Template: FooterSmall

        # Template: HTMLHead

        # Template: HTMLHeadBlockEvents

        # Template: Header
        'You are logged in as' => 'Ви ввійшли як',

        # Template: HeaderSmall

        # Template: Installer
        'JavaScript not available' => '',
        'In order to experience OTRS, you\'ll need to enable JavaScript in your browser.' => '',
        'Database Settings' => '',
        'General Specifications and Mail Settings' => '',
        'Welcome to %s' => ' Ласкаво просимо в %s',
        'Web site' => '',
        'Database check successful.' => '',
        'Mail check successful.' => '',
        'Error in the mail settings. Please correct and try again.' => '',

        # Template: InstallerConfigureMail
        'Configure Outbound Mail' => '',
        'Outbound mail type' => '',
        'Select outbound mail type.' => '',
        'Outbound mail port' => '',
        'Select outbound mail port.' => '',
        'SMTP host' => 'SMTP сервер',
        'SMTP host.' => 'SMTP сервер.',
        'SMTP authentication' => 'SMTP аутентифікація',
        'Does your SMTP host need authentication?' => 'SMTP сервер вимагає аутентифікацію?',
        'SMTP auth user' => '',
        'Username for SMTP auth.' => '',
        'SMTP auth password' => '',
        'Password for SMTP auth.' => '',
        'Configure Inbound Mail' => '',
        'Inbound mail type' => '',
        'Select inbound mail type.' => '',
        'Inbound mail host' => 'Поштовий сервер для вхідної пошти',
        'Inbound mail host.' => '',
        'Inbound mail user' => 'Ім\'я користувача для вхідної пошти',
        'User for inbound mail.' => 'Ім\'я користувача для вхідної пошти.',
        'Inbound mail password' => 'Пароль для вхідної пошти',
        'Password for inbound mail.' => 'Пароль для вхідної пошти.',
        'Result of mail configuration check' => 'Результати перевірки настроювань пошти',
        'Check mail configuration' => 'Перевірити настроювання пошти',
        'Skip this step' => 'Пропустити цей крок',

        # Template: InstallerDBResult
        'False' => '',

        # Template: InstallerDBStart
        'If you have set a root password for your database, it must be entered here. If not, leave this field empty. For security reasons we do recommend setting a root password. For more information please refer to your database documentation.' => 'Якщо для адміністратора бази даних установлений пароль, укажіть його тут. Якщо ні, залиште поле порожнім. З міркувань безпеки ми рекомендуємо створити пароль адміністратора. Інформацію із цієї теми можна знайти в документації по використовуваній базі даних',
        'Currently only MySQL is supported in the web installer.' => '',
        'If you want to install OTRS on another database type, please refer to the file README.database.' => '',
        'Database-User' => 'Користувач бази даних',
        'New' => 'Новий',
        'A new database user with limited rights will be created for this OTRS system.' => '',
        'default \'hot\'' => ' За замовчуванням: «hot»',
        'DB--- host' => '',
        'Database' => 'Ім\'я бази даних',
        'Check database settings' => '',
        'Result of database check' => '',

        # Template: InstallerFinish
        'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' => 'Щоб використовувати OTRS, виконайте в командному рядку під правами root наступну команду:',
        'Restart your webserver' => ' Запустите знову ваш веб-сервер',
        'After doing so your OTRS is up and running.' => 'Після цих дій система вже запущена.',
        'Start page' => 'Головна сторінка',
        'Your OTRS Team' => 'Команда розроблювачів OTRS',

        # Template: InstallerLicense
        'Accept license' => 'Ухвалюю умови ліцензії',
        'Don\'t accept license' => 'Не ухвалюю умови ліцензії',

        # Template: InstallerLicenseText

        # Template: InstallerSystem
        'SystemID' => '',
        'The identifier of the system. Each ticket number and each HTTP session ID contain this number.' => '',
        'System FQDN' => 'Системне FQDN',
        'Fully qualified domain name of your system.' => '',
        'AdminEmail' => '',
        'Email address of the system administrator.' => '',
        'Organization' => 'Організація',
        'Log' => 'Журнал',
        'LogModule' => '',
        'Log backend to use.' => '',
        'LogFile' => '',
        'Log file location is only needed for File-LogModule!' => '',
        'Webfrontend' => 'Веб-інтерфейс',
        'Default language' => '',
        'Default language.' => '',
        'CheckMXRecord' => '',
        'Email addresses that are manually entered are checked against the MX records found in DNS. Don\'t use this option if your DNS is slow or does not resolve public addresses.' => '',

        # Template: LinkObject
        'Object#' => '',
        'Add links' => '',
        'Delete links' => '',

        # Template: Login
        'JavaScript Not Available' => '',
        'Browser Warning' => '',
        'The browser you are using is too old.' => '',
        'OTRS runs with a huge lists of browsers, please upgrade to one of these.' => '',
        'Please see the documentation or ask your admin for further information.' => '',
        'Lost your password?' => 'Забули свій пароль',
        'Request New Password' => 'Вислати новий пароль',
        'Back to login' => 'Повернутися',

        # Template: Motd
        'Message of the Day' => '',

        # Template: NoPermission
        'Insufficient Rights' => '',
        'Back to the previous page' => '',

        # Template: Notify

        # Template: Pagination
        'Show first page' => '',
        'Show previous pages' => '',
        'Show page %s' => '',
        'Show next pages' => '',
        'Show last page' => '',

        # Template: PictureUpload
        'Need FormID!' => '',
        'No file found!' => '',
        'The file is not an image that can be shown inline!' => '',

        # Template: PrintFooter
        'URL' => 'URL',

        # Template: PrintHeader
        'printed by' => 'надруковане',

        # Template: PublicDefault

        # Template: Redirect

        # Template: RichTextEditor

        # Template: SpellingInline

        # Template: Test
        'OTRS Test Page' => 'Тестова сторінка OTRS',
        'Welcome %s' => ' Здрастуйте, %s',
        'Counter' => 'Лічильник',

        # Template: Warning
        'Go back to the previous page' => '',

        # SysConfig
        'ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).' => '',
        'Activates TypeAhead for the autocomplete feature, that enables users to type in whatever speed they desire, without losing any information. Often this means that keystrokes entered will not be displayed on the screen immediately.' => '',
        'Activates a blinking mechanism of the queue that contains the oldest ticket.' => '',
        'Activates lost password feature for agents, in the agent interface.' => '',
        'Activates lost password feature for customers.' => '',
        'Activates support for customer groups.' => '',
        'Activates the article filter in the zoom view to specify which articles should be shown.' => '',
        'Activates the available themes on the system. Value 1 means active, 0 means inactive.' => '',
        'Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.' => '',
        'Activates time accounting.' => '',
        'Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.' => '',
        'Adds customers email addresses to recipients in the ticket compose screen of the agent interface.' => '',
        'Adds the one time vacation days for the calendar number 1. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 2. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 3. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 4. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 5. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 6. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 7. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 8. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days for the calendar number 9. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the one time vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 1. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 2. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 3. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 4. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 5. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 6. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 7. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 8. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days for the calendar number 9. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Adds the permanent vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '',
        'Agent Notifications' => 'Повідомлення агентів',
        'Agent interface article notification module to check PGP.' => '',
        'Agent interface article notification module to check S/MIME.' => '',
        'Agent interface module to access fulltext search via nav bar.' => '',
        'Agent interface module to access search profiles via nav bar.' => '',
        'Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.' => '',
        'Agent interface notification module to check the used charset.' => '',
        'Agent interface notification module to see the number of tickets an agent is responsible for.' => '',
        'Agent interface notification module to see the number of watched tickets.' => '',
        'Agents <-> Groups' => 'Агенти <-> Групи',
        'Agents <-> Roles' => '',
        'Allows adding notes in the close ticket screen of the agent interface.' => '',
        'Allows adding notes in the ticket free text screen of the agent interface.' => '',
        'Allows adding notes in the ticket note screen of the agent interface.' => '',
        'Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Allows adding notes in the ticket responsible screen of the agent interface.' => '',
        'Allows agents to exchange the axis of a stat if they generate one.' => '',
        'Allows agents to generate individual-related stats.' => '',
        'Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).' => '',
        'Allows choosing the next compose state for customer tickets in the customer interface.' => '',
        'Allows customers to change the ticket priority in the customer interface.' => '',
        'Allows customers to set the ticket SLA in the customer interface.' => '',
        'Allows customers to set the ticket priority in the customer interface.' => '',
        'Allows customers to set the ticket queue in the customer interface. If this is set to \'No\', QueueDefault should be configured.' => '',
        'Allows customers to set the ticket service in the customer interface.' => '',
        'Allows defining new types for ticket (if ticket type feature is enabled).' => '',
        'Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).' => '',
        'Allows extended search conditions in ticket search of the agent interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' => '',
        'Allows extended search conditions in ticket search of the customer interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' => '',
        'Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '',
        'Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '',
        'Allows the administrators to login as other users, via the users administration panel.' => '',
        'Allows to set a new ticket state in the move ticket screen of the agent interface.' => '',
        'Article free text options shown in the close ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the email ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the phone ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.' => '',
        'Article free text options shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket owner screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket pending screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket priority screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Article free text options shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Attachments <-> Responses' => 'Прикріплені файли <-> Відповіді',
        'Auto Responses <-> Queues' => '',
        'Automated line break in text messages after x number of chars.' => '',
        'Automatically lock and set owner to current Agent after selecting for an Bulk Action.' => '',
        'Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled).' => '',
        'Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.' => '',
        'Balanced white skin by Felix Niklas.' => '',
        'Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.' => '',
        'Builds an article index right after the article\'s creation.' => '',
        'CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).' => '',
        'Change password' => 'Змінити пароль',
        'Change queue!' => '',
        'Change the ticket responsible!' => '',
        'Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.' => '',
        'Checks the SystemID in ticket number detection for follow-ups (use "No" if SystemID has been changed after using the system).' => '',
        'Comment for new history entries in the customer interface.' => '',
        'Companies' => '',
        'Company Tickets' => 'Заявки компанії',
        'Configure your own log text for PGP.' => '',
        'Configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.' => '',
        'Configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event. Please check the developer manual (http://doc.otrs.org/), chapter "Ticket Event Module".' => '',
        'Configures the full-text index. Execute "bin/otrs.RebuildFulltextIndex.pl" in order to generate a new index.' => '',
        'Controls if customers have the ability to sort their tickets.' => '',
        'Converts HTML mails into text messages.' => '',
        'Create and manage Service Level Agreements (SLAs).' => '',
        'Create and manage agents.' => 'Створення й керування агентами.',
        'Create and manage attachments.' => 'Створення й керування вкладеннями.',
        'Create and manage companies.' => 'Створення й керування компаніями.',
        'Create and manage customers.' => 'Створення й керування клієнтами.',
        'Create and manage event based notifications.' => '',
        'Create and manage groups.' => 'Створення й керування групами.',
        'Create and manage notifications that are sent to agents.' => 'Створення й керування повідомленнями для агентів.',
        'Create and manage queues.' => 'Створення й керування чергами.',
        'Create and manage response templates.' => 'Створення й керування шаблонами відповідей.',
        'Create and manage responses that are automatically sent.' => 'Створення й керування автовідповідями.',
        'Create and manage roles.' => 'Створення й керування ролями.',
        'Create and manage salutations.' => 'Створення й керування вітаннями.',
        'Create and manage services.' => 'Створення й керування сервісами.',
        'Create and manage signatures.' => 'Створення й керування підписами.',
        'Create and manage ticket priorities.' => 'Створення й керування пріоритетами заявок.',
        'Create and manage ticket states.' => 'Створення й керування станами заявок.',
        'Create and manage ticket types.' => 'Створення й керування типами заявок.',
        'Create new email ticket and send this out (outbound)' => '',
        'Create new phone ticket (inbound)' => '',
        'Custom text for the page shown to customers that have no tickets yet.' => '',
        'Customer item (icon) which shows the open tickets of this customer as info block.' => '',
        'Customers <-> Groups' => 'Клієнти <-> Групи',
        'Customers <-> Services' => 'Клієнти <-> Сервіси',
        'Data used to export the search result in CSV format.' => '',
        'Debugs the translation set. If this is set to "Yes" all strings (text) without translations are written to STDERR. This can be helpful when you are creating a new translation file. Otherwise, this option should remain set to "No".' => '',
        'Default ACL values for ticket actions.' => '',
        'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".' => '',
        'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".' => '',
        'Default loop protection module.' => '',
        'Default queue ID used by the system in the agent interface.' => '',
        'Default skin for OTRS 3.0 interface.' => '',
        'Default skin for interface.' => '',
        'Default ticket ID used by the system in the agent interface.' => '',
        'Default ticket ID used by the system in the customer interface.' => '',
        'Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '',
        'Define the start day of the week for the date picker.' => '',
        'Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.' => '',
        'Defines a customer item, which generates a XING icon at the end of a customer info block.' => '',
        'Defines a customer item, which generates a google icon at the end of a customer info block.' => '',
        'Defines a customer item, which generates a google maps icon at the end of a customer info block.' => '',
        'Defines a default list of words, that are ignored by the spell checker.' => '',
        'Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '',
        'Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '',
        'Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '',
        'Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '',
        'Defines a filter to process the text in the articles, in order to highlight predefined keywords.' => '',
        'Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren\'t syntactically valid, but are necessary for the system (i.e. "root@localhost").' => '',
        'Defines a regular expression that filters all email addresses that should not be used in the application.' => '',
        'Defines a useful module to load specific user options or to display news.' => '',
        'Defines all the X-headers that should be scanned.' => '',
        'Defines all the languages that are available to the application. The Key/Content pair links the front-end display name to the appropriate language PM file. The "Key" value should be the base-name of the PM file (i.e. de.pm is the file, then de is the "Key" value). The "Content" value should be the display name for the front-end. Specify any own-defined language here (see the developer documentation http://doc.otrs.org/ for more infomation). Please remember to use the HTML equivalents for non-ASCII characters (i.e. for the German oe = o umlaut, it is necessary to use the &ouml; symbol).' => '',
        'Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.' => '',
        'Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.' => '',
        'Defines all the parameters for this item in the customer preferences.' => '',
        'Defines all the possible stats output formats.' => '',
        'Defines an alternate URL, where the login link refers to.' => '',
        'Defines an alternate URL, where the logout link refers to.' => '',
        'Defines an alternate login URL for the customer panel..' => '',
        'Defines an alternate logout URL for the customer panel.' => '',
        'Defines an external link to the database of the customer (e.g. \'http://yourhost/customer.php?CID=$Data{"CustomerID"}\' or \'\').' => '',
        'Defines how the From field from the emails (sent from answers and email tickets) should look like.' => '',
        'Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '',
        'Defines if composed messages have to be spell checked in the agent interface.' => '',
        'Defines if time accounting is mandatory in the agent interface.' => '',
        'Defines if time accounting must be set to all tickets in bulk action.' => '',
        'Defines the =hHeight for the rich text editor component. Enter number (pixels) or percent value (relative).' => '',
        'Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.' => '',
        'Defines the URL CSS path.' => '',
        'Defines the URL base path of icons, CSS and Java Script.' => '',
        'Defines the URL image path of icons for navigation.' => '',
        'Defines the URL java script path.' => '',
        'Defines the URL rich text editor path.' => '',
        'Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.' => '',
        'Defines the body text for notification mails sent to agents, about new password (after using this link the new password will be sent).' => '',
        'Defines the body text for notification mails sent to agents, with token about new requested password (after using this link the new password will be sent).' => '',
        'Defines the body text for notification mails sent to customers, about new account.' => '',
        'Defines the body text for notification mails sent to customers, about new password (after using this link the new password will be sent).' => '',
        'Defines the body text for notification mails sent to customers, with token about new requested password (after using this link the new password will be sent).' => '',
        'Defines the body text for rejected emails.' => '',
        'Defines the boldness of the line drawed by the graph.' => '',
        'Defines the colors for the graphs.' => '',
        'Defines the column to store the keys for the preferences table.' => '',
        'Defines the config parameters of this item, to be shown in the preferences view.' => '',
        'Defines the config parameters of this item, to be shown in the preferences view. Take care to maintain the dictionaries installed in the system in the data section.' => '',
        'Defines the connections for http/ftp, via a proxy.' => '',
        'Defines the date input format used in forms (option or input fields).' => '',
        'Defines the default CSS used in rich text editors.' => '',
        'Defines the default body of a note in the ticket free text screen of the agent interface.' => '',
        'Defines the default front-end (HTML) theme to be used by the agents and customers. The default themes are Standard and Lite. If you like, you can add your own theme. Please refer the administrator manual located at http://doc.otrs.org/.' => '',
        'Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).' => '',
        'Defines the default history type in the customer interface.' => '',
        'Defines the default maximum number of X-axis attributes for the time scale.' => '',
        'Defines the default maximum number of search results shown on the overview page.' => '',
        'Defines the default next state for a ticket after customer follow up in the customer interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '',
        'Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '',
        'Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.' => '',
        'Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.' => '',
        'Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.' => '',
        'Defines the default priority of follow up customer tickets in the ticket zoom screen in the customer interface.' => '',
        'Defines the default priority of new customer tickets in the customer interface.' => '',
        'Defines the default priority of new tickets.' => '',
        'Defines the default queue for new customer tickets in the customer interface.' => '',
        'Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).' => '',
        'Defines the default selection at the drop down menu for permissions (Form: Common Specification).' => '',
        'Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).' => '',
        'Defines the default selection of the free key field number 1 for articles (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 1 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 10 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 11 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 12 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 13 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 14 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 15 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 16 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 2 for articles (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 2 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 3 for articles (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 3 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 4 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 5 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 6 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 7 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 8 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free key field number 9 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 1 for articles (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 1 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 10 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 11 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 12 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 13 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 14 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 15 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 16 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 2 for articles (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 2 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 3 for articles (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 3 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 4 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 5 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 6 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 7 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 8 for tickets (if more than one option is provided).' => '',
        'Defines the default selection of the free text field number 9 for tickets (if more than one option is provided).' => '',
        'Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.' => '',
        'Defines the default sender type for tickets in the ticket zoom screen of the customer interface.' => '',
        'Defines the default shown ticket search attribute for ticket search screen.' => '',
        'Defines the default sort criteria for all queues displayed in the queue view, after sort by priority is done.' => '',
        'Defines the default sort order for all queues in the queue view, after priority sort.' => '',
        'Defines the default spell checker dictionary.' => '',
        'Defines the default state of new customer tickets in the customer interface.' => '',
        'Defines the default state of new tickets.' => '',
        'Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.' => '',
        'Defines the default subject of a note in the ticket free text screen of the agent interface.' => '',
        'Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.' => '',
        'Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.' => '',
        'Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.' => '',
        'Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.' => '',
        'Defines the default ticket attribute for ticket sorting in the status view of the agent interface.' => '',
        'Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.' => '',
        'Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.' => '',
        'Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.' => '',
        'Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.' => '',
        'Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.' => '',
        'Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.' => '',
        'Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.' => '',
        'Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.' => '',
        'Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.' => '',
        'Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.' => '',
        'Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.' => '',
        'Defines the default ticket priority in the close ticket screen of the agent interface.' => '',
        'Defines the default ticket priority in the ticket bulk screen of the agent interface.' => '',
        'Defines the default ticket priority in the ticket free text screen of the agent interface.' => '',
        'Defines the default ticket priority in the ticket note screen of the agent interface.' => '',
        'Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default ticket priority in the ticket responsible screen of the agent interface.' => '',
        'Defines the default type for article in the customer interface.' => '',
        'Defines the default type of forwarded message in the ticket forward screen of the agent interface.' => '',
        'Defines the default type of the note in the close ticket screen of the agent interface.' => '',
        'Defines the default type of the note in the ticket bulk screen of the agent interface.' => '',
        'Defines the default type of the note in the ticket free text screen of the agent interface.' => '',
        'Defines the default type of the note in the ticket note screen of the agent interface.' => '',
        'Defines the default type of the note in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default type of the note in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default type of the note in the ticket phone outbound screen of the agent interface.' => '',
        'Defines the default type of the note in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Defines the default type of the note in the ticket responsible screen of the agent interface.' => '',
        'Defines the default type of the note in the ticket zoom screen of the customer interface.' => '',
        'Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.' => '',
        'Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.' => '',
        'Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.' => '',
        'Defines the default viewable sender types of a ticket (default: customer).' => '',
        'Defines the difference from now (in seconds) of the free time field number 1\'s default value.' => '',
        'Defines the difference from now (in seconds) of the free time field number 2\'s default value.' => '',
        'Defines the difference from now (in seconds) of the free time field number 3\'s default value.' => '',
        'Defines the difference from now (in seconds) of the free time field number 4\'s default value.' => '',
        'Defines the difference from now (in seconds) of the free time field number 5\'s default value.' => '',
        'Defines the difference from now (in seconds) of the free time field number 6\'s default value.' => '',
        'Defines the filter that processes the text in the articles, in order to highlight URLs.' => '',
        'Defines the format of responses in the ticket compose screen of the agent interface ($QData{"OrigFrom"} is From 1:1, $QData{"OrigFromName"} is only realname of From).' => '',
        'Defines the free key field number 1 for articles to add a new article attribute.' => '',
        'Defines the free key field number 1 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 10 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 11 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 12 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 13 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 14 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 15 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 16 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 2 for articles to add a new article attribute.' => '',
        'Defines the free key field number 2 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 3 for articles to add a new article attribute.' => '',
        'Defines the free key field number 3 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 4 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 5 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 6 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 7 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 8 for tickets to add a new ticket attribute.' => '',
        'Defines the free key field number 9 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 1 for articles to add a new article attribute.' => '',
        'Defines the free text field number 1 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 10 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 11 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 12 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 13 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 14 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 15 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 16 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 2 for articles to add a new article attribute.' => '',
        'Defines the free text field number 2 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 3 for articles to add a new article attribute.' => '',
        'Defines the free text field number 3 for ticket to add a new ticket attribute.' => '',
        'Defines the free text field number 4 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 5 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 6 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 7 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 8 for tickets to add a new ticket attribute.' => '',
        'Defines the free text field number 9 for tickets to add a new ticket attribute.' => '',
        'Defines the free time key field number 1 for tickets.' => '',
        'Defines the free time key field number 2 for tickets.' => '',
        'Defines the free time key field number 3 for tickets.' => '',
        'Defines the free time key field number 4 for tickets.' => '',
        'Defines the free time key field number 5 for tickets.' => '',
        'Defines the free time key field number 6 for tickets.' => '',
        'Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '',
        'Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every user for these groups).' => '',
        'Defines the height of the legend.' => '',
        'Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the ticket free text screen action, which gets used for ticket history.' => '',
        'Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.' => '',
        'Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the ticket free text screen action, which gets used for ticket history.' => '',
        'Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '',
        'Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.' => '',
        'Defines the hours and week days of the calendar number 1, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 2, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 3, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 4, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 5, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 6, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 7, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 8, to count the working time.' => '',
        'Defines the hours and week days of the calendar number 9, to count the working time.' => '',
        'Defines the hours and week days to count the working time.' => '',
        'Defines the http link for the free text field number 1 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 10 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 11 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 12 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 13 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 14 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 15 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 16 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 2 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 3 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 4 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 5 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 6 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 7 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 8 for tickets (it will be used in every ticket view).' => '',
        'Defines the http link for the free text field number 9 for tickets (it will be used in every ticket view).' => '',
        'Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.' => '',
        'Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.' => '',
        'Defines the link type \'Normal\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '',
        'Defines the link type \'ParentChild\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '',
        'Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a \'Normal\' link with ticket B, then these tickets could not be additionally linked with link of a \'ParentChild\' relationship.' => '',
        'Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".' => '',
        'Defines the location to get online repository list for additional packages. The first available result will be used.' => '',
        'Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.' => '',
        'Defines the maximal size (in bytes) for file uploads via the browser.' => '',
        'Defines the maximal valid time (in seconds) for a session id.' => '',
        'Defines the maximum number of pages per PDF file.' => '',
        'Defines the maximum size (in MB) of the log file.' => '',
        'Defines the module that shows all the currently loged in customers in the agent interface.' => '',
        'Defines the module that shows all the currently logged in agents in the agent interface.' => '',
        'Defines the module that shows the currently loged in agents in the customer interface.' => '',
        'Defines the module that shows the currently loged in customers in the customer interface.' => '',
        'Defines the module to authenticate customers.' => '',
        'Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn\'t work as admin).' => '',
        'Defines the module to generate html refresh headers of html sites, in the customer interface.' => '',
        'Defines the module to generate html refresh headers of html sites.' => '',
        'Defines the module to send emails. "Sendmail" directly uses the sendmail binary of your operating system. Any of the "SMTP" mechanisms use a specified (external) mailserver. "DoNotSendEmail" doesn\'t send emails and it is useful for test systems.' => '',
        'Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.' => '',
        'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' => '',
        'Defines the name of the calendar number 1.' => '',
        'Defines the name of the calendar number 2.' => '',
        'Defines the name of the calendar number 3.' => '',
        'Defines the name of the calendar number 4.' => '',
        'Defines the name of the calendar number 5.' => '',
        'Defines the name of the calendar number 6.' => '',
        'Defines the name of the calendar number 7.' => '',
        'Defines the name of the calendar number 8.' => '',
        'Defines the name of the calendar number 9.' => '',
        'Defines the name of the column to store the data in the preferences table.' => '',
        'Defines the name of the column to store the user identifier in the preferences table.' => '',
        'Defines the name of the key for customer sessions.' => '',
        'Defines the name of the session key. E.g. Session, SessionID or OTRS.' => '',
        'Defines the name of the table, where the customer preferences are stored.' => '',
        'Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.' => '',
        'Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.' => '',
        'Defines the next possible states for customer tickets in the customer interface.' => '',
        'Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '',
        'Defines the next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' => '',
        'Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '',
        'Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '',
        'Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '',
        'Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '',
        'Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.' => '',
        'Defines the parameters for the customer preferences table.' => '',
        'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' => '',
        'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' => '',
        'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' => '',
        'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' => '',
        'Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '',
        'Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.' => '',
        'Defines the path and TTF-File to handle bold italic proportional font in PDF documents.' => '',
        'Defines the path and TTF-File to handle bold monospaced font in PDF documents.' => '',
        'Defines the path and TTF-File to handle bold proportional font in PDF documents.' => '',
        'Defines the path and TTF-File to handle italic monospaced font in PDF documents.' => '',
        'Defines the path and TTF-File to handle italic proportional font in PDF documents.' => '',
        'Defines the path and TTF-File to handle monospaced font in PDF documents.' => '',
        'Defines the path and TTF-File to handle proportional font in PDF documents.' => '',
        'Defines the path of the shown info file, that is located under Kernel/Output/HTML/Standard/CustomerAccept.dtl.' => '',
        'Defines the path to PGP binary.' => '',
        'Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = \'/var/lib/wwwrun\';).' => '',
        'Defines the placement of the legend. This should be a two letter key of the form: \'B[LCR]|R[TCB]\'. The first letter indicates the placement (Bottom or Right), and the second letter the alignment (Left, Right, Center, Top, or Bottom).' => '',
        'Defines the postmaster default queue.' => '',
        'Defines the receipent target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the agent interface.' => '',
        'Defines the receipent target of the tickets ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the customer interface.' => '',
        'Defines the search limit for the stats.' => '',
        'Defines the separator between the agents real name and the given queue email address.' => '',
        'Defines the spacing of the legends.' => '',
        'Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.' => '',
        'Defines the standard size of PDF pages.' => '',
        'Defines the state of a ticket if it gets a follow-up and the ticket was already closed.' => '',
        'Defines the state of a ticket if it gets a follow-up.' => '',
        'Defines the state type of the reminder for pending tickets.' => '',
        'Defines the subject for notification mails sent to agents, about new password.' => '',
        'Defines the subject for notification mails sent to agents, with token about new requested password.' => '',
        'Defines the subject for notification mails sent to customers, about new account.' => '',
        'Defines the subject for notification mails sent to customers, about new password.' => '',
        'Defines the subject for notification mails sent to customers, with token about new requested password.' => '',
        'Defines the subject for rejected emails.' => '',
        'Defines the system administrator\'s email address. It will be displayed in the error screens of the application.' => '',
        'Defines the system identifier. Every ticket number and http session string contain this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).' => '',
        'Defines the target attribute in the link to external customer database. E.g. \'target="cdb"\'.' => '',
        'Defines the time zone of the calendar number 1, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 2, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 3, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 4, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 5, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 6, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 7, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 8, which can be assigned later to a specific queue.' => '',
        'Defines the time zone of the calendar number 9, which can be assigned later to a specific queue.' => '',
        'Defines the type of protocol, used by ther web server, to serve the application. If https protocol will be used instead of plain http, it must be specified it here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '',
        'Defines the used character for email quotes in the ticket compose screen of the agent interface.' => '',
        'Defines the user identifier for the customer panel.' => '',
        'Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '',
        'Defines the valid state types for a ticket.' => '',
        'Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.UnlockTickets.pl" can be used.' => '',
        'Defines the viewable locks of a ticket. Default: unlock, tmp_lock.' => '',
        'Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).' => '',
        'Defines the width of the legend.' => '',
        'Defines the years (in future and in past) which can get selected in free time field number 1.' => '',
        'Defines the years (in future and in past) which can get selected in free time field number 2.' => '',
        'Defines the years (in future and in past) which can get selected in free time field number 3.' => '',
        'Defines the years (in future and in past) which can get selected in free time field number 4.' => '',
        'Defines the years (in future and in past) which can get selected in free time field number 5.' => '',
        'Defines the years (in future and in past) which can get selected in free time field number 6.' => '',
        'Defines whether the free time field number 1 is optional or not.' => '',
        'Defines whether the free time field number 2 is optional or not.' => '',
        'Defines whether the free time field number 3 is optional or not.' => '',
        'Defines whether the free time field number 4 is optional or not.' => '',
        'Defines whether the free time field number 5 is optional or not.' => '',
        'Defines whether the free time field number 6 is optional or not.' => '',
        'Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.' => '',
        'Delay time between autocomplete queries.' => '',
        'Deletes a session if the session id is used with an invalid remote IP address.' => '',
        'Deletes requested sessions if they have timed out.' => '',
        'Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.' => '',
        'Determines if the search results container for the autocomplete feature should adjust its width dynamically.' => '',
        'Determines if the statatistics module may generate ticket lists.' => '',
        'Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.' => '',
        'Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.' => '',
        'Determines the next screen after new customer ticket in the customer interface.' => '',
        'Determines the next screen after the follow up screen of a zoomed ticket in the customer interface.' => '',
        'Determines the possible states for pending tickets that changed state after reaching time limit.' => '',
        'Determines the strings that will be shown as receipent (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the receipent.' => '',
        'Determines the strings that will be shown as receipent (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the receipent.' => '',
        'Determines the way the linked objects are displayed in each zoom mask.' => '',
        'Determines which options will be valid of the recepient (phone ticket) and the sender (email ticket) in the agent interface.' => '',
        'Determines which queues will be valid for ticket\'s recepients in the customer interface.' => '',
        'Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be activated).' => '',
        'Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If set to "No", the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If not active, it also disables the GenericAgent, PackageManager and SQL Box (to avoid the use of destructive queries, such as DROP DATABASE, and also to steal user passwords).' => '',
        'Displays the accounted time for an article in the ticket zoom view.' => '',
        'Email Addresses' => 'Адреси email',
        'Enables PDF output. The CPAN module PDF::API2 is required, if not installed, PDF output will be disabled.' => '',
        'Enables PGP support. When PGP support is enabled for signing and securing mail, it is HIGHLY recommended that the web server be run as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.' => '',
        'Enables S/MIME support.' => '',
        'Enables customers to create their own accounts.' => '',
        'Enables file upload in the package manager frontend.' => '',
        'Enables or disable the debug mode over frontend interface.' => '',
        'Enables or disables the autocomplete feature for the customer search in the agent interface.' => '',
        'Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.' => '',
        'Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.' => '',
        'Enables spell checker support.' => '',
        'Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.' => '',
        'Enables ticket bulk action feature only for the listed groups.' => '',
        'Enables ticket responsible feature, to keep track of a specific ticket.' => '',
        'Enables ticket watcher feature only for the listed groups.' => '',
        'Escalation view' => 'Ескальовані заявки',
        'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all TicketFreeField elements need the same event.' => '',
        'Example for free text' => '',
        'Execute SQL statements.' => '',
        'Executes follow up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject.' => '',
        'Executes follow up mail attachments checks in  mails that don\'t have a ticket number in the subject.' => '',
        'Executes follow up mail body checks in mails that don\'t have a ticket number in the subject.' => '',
        'Executes follow up plain/raw mail checks in mails that don\'t have a ticket number in the subject.' => '',
        'Experimental "Slim" skin which tries to save screen space for power users.' => '',
        'Exports the whole article tree in search result (it can affect the system performance).' => '',
        'Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".' => '',
        'File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Standard/AgentInfo.dtl.' => '',
        'Filter incoming emails.' => '',
        'Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).' => '',
        'Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.' => '',
        'Forces to unlock tickets after being moved to another queue.' => '',
        'Frontend language' => 'Мова інтерфейсу',
        'Frontend module registration (disable company link if no company feature is used).' => '',
        'Frontend module registration for the agent interface.' => '',
        'Frontend module registration for the customer interface.' => '',
        'Frontend theme' => '',
        'GenericAgent' => '',
        'Gives end users the possibility to override the separator character for CSV files, defined in the translation files.' => '',
        'Grants access, if the customer ID of the ticket matches the customer user\'s ID and the customer user has group permissions on the queue the ticket is in.' => '',
        'Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). Runtime will do full-text searches on live data (it works fine for up to 50.000 tickets). StaticDB will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.RebuildFulltextIndex.pl".' => '',
        'If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.' => '',
        'If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.' => '',
        'If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.' => '',
        'If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.' => '',
        'If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.' => '',
        'If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.' => '',
        'If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.' => '',
        'If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.' => '',
        'If "DB" was selected for SessionModule, a column for the identifiers in session table must be specified.' => '',
        'If "DB" was selected for SessionModule, a column for the values in session table must be specified.' => '',
        'If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.' => '',
        'If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.' => '',
        'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.' => '',
        'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).' => '',
        'If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.' => '',
        'If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.' => '',
        'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.' => '',
        'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.' => '',
        'If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.' => '',
        'If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.' => '',
        'If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.' => '',
        'If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.' => '',
        'If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.' => '',
        'If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '',
        'If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.' => '',
        'If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).' => '',
        'If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.' => '',
        'If "Radius" was selected for Customer::AuthModule, the radius host must be specified.' => '',
        'If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '',
        'If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.' => '',
        'If "SysLog" was selected for LogModule, a special log facility can be specified.' => '',
        'If "SysLog" was selected for LogModule, a special log sock can be specified (on solaris you may need to use \'stream\').' => '',
        'If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.' => '',
        'If "file" was selected for LogModule, a logfile must be specified. If the file doesn\'t exist, it will be created by the system.' => '',
        'If a note is added by an agent, sets the state of a ticket in the close ticket screen of the agent interface.' => '',
        'If a note is added by an agent, sets the state of a ticket in the ticket bulk screen of the agent interface.' => '',
        'If a note is added by an agent, sets the state of a ticket in the ticket free text screen of the agent interface.' => '',
        'If a note is added by an agent, sets the state of a ticket in the ticket note screen of the agent interface.' => '',
        'If a note is added by an agent, sets the state of a ticket in the ticket responsible screen of the agent interface.' => '',
        'If a note is added by an agent, sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'If a note is added by an agent, sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'If a note is added by an agent, sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.' => '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.' => '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.' => '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.' => '',
        'If configured, all emails sent by the application will contain an X-Header with this organization or company name.' => '',
        'If enabled, OTRS will deliver all CSS files in minified form. WARNING: If you turn this off, there will likely be problems in IE 7, because it cannot load more than 32 CSS files.' => '',
        'If enabled, OTRS will deliver all JavaScript files in minified form.' => '',
        'If enabled, TicketPhone and TicketEmail will be open in new windows.' => '',
        'If enabled, the OTRS version tag will be removed from the HTTP headers.' => '',
        'If enabled, the first level of the main menu opens on mouse hover (instead of click only).' => '',
        'If set, this address is used as envelope from header in outgoing notifications. If no address is specified, the envelope from header is empty.' => '',
        'If this regex matches, no message will be send by the autoresponder.' => '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, specify the DSN to this database.' => '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the password to authenticate to this database can be specified.' => '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the user to authenticate to this database can be specified.' => '',
        'Ignore article with system sender type for new article feature (e. g. auto responses or email notifications).' => '',
        'Includes article create times in the ticket search of the agent interface.' => '',
        'IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the script "bin/otrs.RebuildTicketIndex.pl" for initial index update.' => '',
        'Install ispell or aspell on the system, if you want to use a spell checker. Please specify the path to the aspell or ispell binary on your operating system.' => '',
        'Interface language' => 'Мова інтерфейсу',
        'It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '',
        'It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '',
        'It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.' => '',
        'Link agents to groups.' => 'Зв\'язати агентів із групами.',
        'Link agents to roles.' => 'Зв\'язати агентів з ролями.',
        'Link attachments to responses templates.' => '',
        'Link customers to groups.' => 'Зв\'язати клієнтів із групами.',
        'Link customers to services.' => 'Зв\'язати клієнтів із сервісами.',
        'Link queues to auto responses.' => '',
        'Link responses to queues.' => 'Зв\'язати відповіді із чергами.',
        'Link roles to groups.' => '',
        'Link this ticket to other objects!' => '',
        'Links 2 tickets with a "Normal" type link.' => '',
        'Links 2 tickets with a "ParentChild" type link.' => '',
        'List of CSS files to always be loaded for the agent interface.' => '',
        'List of CSS files to always be loaded for the customer interface.' => '',
        'List of IE6-specific CSS files to always be loaded for the customer interface.' => '',
        'List of IE7-specific CSS files to always be loaded for the agent interface.' => '',
        'List of IE7-specific CSS files to always be loaded for the customer interface.' => '',
        'List of IE8-specific CSS files to always be loaded for the agent interface.' => '',
        'List of IE8-specific CSS files to always be loaded for the customer interface.' => '',
        'List of JS files to always be loaded for the agent interface.' => '',
        'List of JS files to always be loaded for the customer interface.' => '',
        'Log file for the ticket counter.' => '',
        'Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.' => '',
        'Makes the application check the syntax of email addresses.' => '',
        'Makes the picture transparent.' => 'Прозора картинка',
        'Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.' => '',
        'Manage PGP keys for email encryption.' => 'Керування PGP ключами для шифрування поштових повідомлень.',
        'Manage POP3 or IMAP accounts to fetch email from.' => 'Керування POP3 або IMAP обліковими записами для одержання поштових повідомлень.',
        'Manage S/MIME certificates for email encryption.' => '',
        'Manage existing sessions.' => 'Керування активними сеансами.',
        'Manage periodic tasks.' => 'Керування повторюваними завданнями.',
        'Max size (in characters) of the customer information table (phone and email) in the compose screen.' => '',
        'Max size of the subjects in an email reply.' => '',
        'Max. displayed tickets' => 'Заявок на сторінку',
        'Maximal auto email responses to own email-address a day (Loop-Protection).' => '',
        'Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).' => '',
        'Maximum number of tickets to be displayed in the result of a search in the agent interface.' => '',
        'Maximum number of tickets to be displayed in the result of a search in the customer interface.' => '',
        'Maximum size (in characters) of the customer info table in the queue view.' => '',
        'Maximum size (in characters) of the customer information table in the ticket zoom view.' => '',
        'Module for To-selection in new ticket screen in the customer interface.' => '',
        'Module to check customer permissions.' => 'Модуль для перевірки прав клієнта.',
        'Module to check if a user is in a special group. Access is granted, if the user is in the specified group and has ro and rw permissions.' => '',
        'Module to check if arrived emails should be marked as email-internal (because of original forwared internal email it college). ArticleType and SenderType define the values for the arrived email/article.' => '',
        'Module to check the agent responsible of a ticket.' => 'Модуль для перевірки агента відповідального за заявку.',
        'Module to check the group permissions for the access to customer tickets.' => '',
        'Module to check the owner of a ticket.' => 'Модуль для перевірки власника заявки.',
        'Module to check the watcher agents of a ticket.' => '',
        'Module to compose signed messages (PGP or S/MIME).' => '',
        'Module to crypt composed messages (PGP or S/MIME).' => '',
        'Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.' => '',
        'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => \'(.+?)@.+?\', and use () as [***] in Set =>.' => '',
        'Module to generate accounted time ticket statistics.' => '',
        'Module to generate html OpenSearch profile for short ticket search in the agent interface.' => '',
        'Module to generate html OpenSearch profile for short ticket search in the customer interface.' => '',
        'Module to generate ticket solution and response time statistics.' => 'Модуль для генерування статистики за часом відгуку та рішення заявки.',
        'Module to generate ticket statistics.' => 'Модуль для формування статистки за заявками.',
        'Module to inform agents, via the agent interface, about the used charset. A notification is displayed, if the default charset is not used, e.g. in tickets.' => '',
        'Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).' => '',
        'Module to use database filter storage.' => '',
        'My Tickets' => 'Мої заявки',
        'Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.' => '',
        'New email ticket' => 'Нова e-mail заявка',
        'New phone ticket' => 'Нова телефонна заявка',
        'Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.' => '',
        'Notifications (Event)' => 'Повідомлення про подію',
        'Number of displayed tickets' => 'Кількість відображуваних заявок',
        'Number of lines (per ticket) that are shown by the search utility in the agent interface.' => '',
        'Number of tickets to be displayed in each page of a search result in the agent interface.' => '',
        'Number of tickets to be displayed in each page of a search result in the customer interface.' => '',
        'Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.' => '',
        'Overview Escalated Tickets' => 'Перегляд ескальованих заявок.',
        'Overview of all open Tickets.' => 'Перегляд усіх відкритих заявок.',
        'PGP Key Upload' => 'Завантажити PGP ключ',
        'Parameters for the CreateNextMask object in the preference view of the agent interface.' => '',
        'Parameters for the CustomQueue object in the preference view of the agent interface.' => '',
        'Parameters for the FollowUpNotify object in the preference view of the agent interface.' => '',
        'Parameters for the LockTimeoutNotify object in the preference view of the agent interface.' => '',
        'Parameters for the MoveNotify object in the preference view of the agent interface.' => '',
        'Parameters for the NewTicketNotify object in the preferences view of the agent interface.' => '',
        'Parameters for the RefreshTime object in the preference view of the agent interface.' => '',
        'Parameters for the WatcherNotify object in the preference view of the agent interface.' => '',
        'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '',
        'Parameters for the dashboard backend of the ticket calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '',
        'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '',
        'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '',
        'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '',
        'Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '',
        'Parameters for the pages (in which the tickets are shown) of the medium ticket overview.' => '',
        'Parameters for the pages (in which the tickets are shown) of the small ticket overview.' => '',
        'Parameters for the pages (in which the tickets are shown) of the ticket preview overview.' => '',
        'Parameters of the example SLA attribute Comment2.' => '',
        'Parameters of the example queue attribute Comment2.' => '',
        'Parameters of the example service attribute Comment2.' => '',
        'Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).' => '',
        'Path of the file that stores all the settings for the QueueObject object for the agent interface.' => '',
        'Path of the file that stores all the settings for the QueueObject object for the customer interface.' => '',
        'Path of the file that stores all the settings for the TicketObject for the agent interface.' => '',
        'Path of the file that stores all the settings for the TicketObject for the customer interface.' => '',
        'Permitted width for compose email windows.' => '',
        'Permitted width for compose note windows.' => '',
        'PostMaster Filters' => '',
        'PostMaster Mail Accounts' => '',
        'Protection against CSRF (Cross Site Request Forgery) exploits (for more info see http://en.wikipedia.org/wiki/Cross-site_request_forgery).' => '',
        'Queue view' => 'Перегляд черги',
        'QueueView Refresh Time' => '',
        'Refresh interval' => 'Оновляти кожні',
        'Replaces the original sender with current customer\'s email address on compose answer in the ticket compose screen of the agent interface.' => '',
        'Required permissions to change the customer of a ticket in the agent interface.' => '',
        'Required permissions to use the close ticket screen in the agent interface.' => '',
        'Required permissions to use the ticket bounce screen in the agent interface.' => '',
        'Required permissions to use the ticket compose screen in the agent interface.' => '',
        'Required permissions to use the ticket forward screen in the agent interface.' => '',
        'Required permissions to use the ticket free text screen in the agent interface.' => '',
        'Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.' => '',
        'Required permissions to use the ticket note screen in the agent interface.' => '',
        'Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Required permissions to use the ticket phone outbound screen in the agent interface.' => '',
        'Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Required permissions to use the ticket responsible screen in the agent interface.' => '',
        'Resets and unlocks the owner of a ticket if it was moved to another queue.' => '',
        'Responses <-> Queues' => 'Відповіді <-> Черга',
        'Restores a ticket from the archive (only if the event is a state change, from closed to any open available state).' => '',
        'Roles <-> Groups' => 'Ролі <-> Групи',
        'Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.' => '',
        'Runs the system in "Demo" mode. If set to "Yes", agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.' => '',
        'S/MIME Certificate Upload' => '',
        'Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data.' => '',
        'Saves the login and password on the session table in the database, if "DB" was selected for SessionModule.' => '',
        'Search backend default router.' => '',
        'Search backend router.' => '',
        'Select your frontend Theme.' => 'Тема інтерфейсу',
        'Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.' => '',
        'Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum"  the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). "Random" generates randomized ticket numbers in the format "SystemID.Random" (e.g. 100057866352, 103745394596).' => '',
        'Send me a notification if a customer sends a follow up and I\'m the owner of the ticket or the ticket is unlocked and is in one of my subscribed queues.' => '',
        'Send notifications to users.' => 'Відправити повідомлення користувачам.',
        'Send ticket follow up notifications' => '',
        'Sender type for new tickets from the customer inteface.' => '',
        'Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).' => '',
        'Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.' => '',
        'Sends customer notifications just to the mapped customer. Normally, if no customer is mapped, the latest customer sender gets the notification.' => '',
        'Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).' => '',
        'Sends the notifications which are configured in the admin interface under "Notfication (Event)".' => '',
        'Set sender email addresses for this system.' => 'Задати адреса відправника для цієї системи.',
        'Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.' => '',
        'Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.' => '',
        'Set this to yes if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.' => '',
        'Sets if ticket owner must be selected by the agent.' => '',
        'Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.' => '',
        'Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.' => '',
        'Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.' => '',
        'Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.' => '',
        'Sets the default article type for new email tickets in the agent interface.' => '',
        'Sets the default article type for new phone tickets in the agent interface.' => '',
        'Sets the default body text for notes added in the close ticket screen of the agent interface.' => '',
        'Sets the default body text for notes added in the ticket move screen of the agent interface.' => '',
        'Sets the default body text for notes added in the ticket note screen of the agent interface.' => '',
        'Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Sets the default body text for notes added in the ticket responsible screen of the agent interface.' => '',
        'Sets the default charset for the web interface to use (should represent the charset used to create the database or, in some cases, the database management system being used). "utf-8" is a good choice for environments expecting many charsets. You can specify another charset here (i.e. "iso-8859-1"). Please be sure that you will not be receiving foreign emails, or text, otherwise this could lead to problems.' => '',
        'Sets the default link type of splitted tickets in the agent interface.' => '',
        'Sets the default next state for new phone tickets in the agent interface.' => '',
        'Sets the default next ticket state, after the creation of an email ticket in the agent interface.' => '',
        'Sets the default note text for new telephone tickets. E.g \'New ticket via call\' in the agent interface.' => '',
        'Sets the default priority for new email tickets in the agent interface.' => '',
        'Sets the default priority for new phone tickets in the agent interface.' => '',
        'Sets the default sender type for new email tickets in the agent interface.' => '',
        'Sets the default sender type for new phone ticket in the agent interface.' => '',
        'Sets the default subject for new email tickets (e.g. \'email Outbound\') in the agent interface.' => '',
        'Sets the default subject for new phone tickets (e.g. \'Phone call\') in the agent interface.' => '',
        'Sets the default subject for notes added in the close ticket screen of the agent interface.' => '',
        'Sets the default subject for notes added in the ticket move screen of the agent interface.' => '',
        'Sets the default subject for notes added in the ticket note screen of the agent interface.' => '',
        'Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Sets the default subject for notes added in the ticket responsible screen of the agent interface.' => '',
        'Sets the default text for new email tickets in the agent interface.' => '',
        'Sets the display order of the different items in the preferences view.' => '',
        'Sets the inactivity time (in seconds) to pass before a session is killed and a user is loged out.' => '',
        'Sets the minimal ticket counter size (if "AutoIncrement" was selected as TicketNumberGenerator). Default is 5, this means the counter starts from 10000.' => '',
        'Sets the minimum number of characters before autocomplete query is sent.' => '',
        'Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).' => '',
        'Sets the number of lines that are displayed in the preview of messages (e.g. for tickets in the QueueView).' => '',
        'Sets the number of search results to be displayed for the autocomplete feature.' => '',
        'Sets the options for PGP binary.' => '',
        'Sets the order of the different items in the customer preferences view.' => '',
        'Sets the password for private PGP key.' => '',
        'Sets the prefered time units (e.g. work units, hours, minutes).' => '',
        'Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.' => '',
        'Sets the responsible agent of the ticket in the close ticket screen of the agent interface.' => '',
        'Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.' => '',
        'Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.' => '',
        'Sets the responsible agent of the ticket in the ticket note screen of the agent interface.' => '',
        'Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.' => '',
        'Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be activated).' => '',
        'Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be activated).' => '',
        'Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be activated).' => '',
        'Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '',
        'Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '',
        'Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '',
        'Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be activated).' => '',
        'Sets the size of the statistic graph.' => '',
        'Sets the stats hook.' => '',
        'Sets the system time zone (required a system with UTC as system time). Otherwise this is a diff time to the local time.' => '',
        'Sets the ticket owner in the close ticket screen of the agent interface.' => '',
        'Sets the ticket owner in the ticket bulk screen of the agent interface.' => '',
        'Sets the ticket owner in the ticket free text screen of the agent interface.' => '',
        'Sets the ticket owner in the ticket note screen of the agent interface.' => '',
        'Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Sets the ticket owner in the ticket responsible screen of the agent interface.' => '',
        'Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be activated).' => '',
        'Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be activated).' => '',
        'Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be activated).' => '',
        'Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '',
        'Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '',
        'Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '',
        'Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be activated).' => '',
        'Sets the time type which should be shown.' => '',
        'Sets the timeout (in seconds) for http/ftp downloads.' => '',
        'Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".' => '',
        'Sets the user time zone per user (required a system with UTC as system time and UTC under TimeZone). Otherwise this is a diff time to the local time.' => '',
        'Sets the user time zone per user based on java script / browser time zone offset feature at login time.' => '',
        'Show a responsible selection in phone and email tickets in the agent interface.' => '',
        'Show article as rich text even if rich text writing is disabled.' => '',
        'Shows a count of icons in the ticket zoom, if the article has attachments.' => '',
        'Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to add a note in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.' => '',
        'Shows a link in the menu to close a ticket in every ticket overview of the agent interface.' => '',
        'Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '',
        'Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '',
        'Shows a link in the menu to go back in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.' => '',
        'Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to move a ticket in every ticket overview of the agent interface.' => '',
        'Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to see the customer who requested the ticket in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.' => '',
        'Shows a link in the menu to see the owner of a ticket in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to see the responsible agent of a ticket in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface.' => '',
        'Shows a link in the menu to set a ticket as spam in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '',
        'Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.' => '',
        'Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.' => '',
        'Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.' => '',
        'Shows a link to download article attachments in the zoom view of the article in the agent interface.' => '',
        'Shows a link to see a zoomed email ticket in plain text.' => '',
        'Shows a link to set a ticket as spam in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '',
        'Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.' => '',
        'Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.' => '',
        'Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.' => '',
        'Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.' => '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.' => '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.' => '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.' => '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.' => '',
        'Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' => '',
        'Shows all both ro and rw queues in the queue view.' => '',
        'Shows all open tickets (even if they are locked) in the escalation view of the agent interface.' => '',
        'Shows all open tickets (even if they are locked) in the status view of the agent interface.' => '',
        'Shows all the articles of the ticket (expanded) in the zoom view.' => '',
        'Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).' => '',
        'Shows an owner selection in phone and email tickets in the agent interface.' => '',
        'Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.' => '',
        'Shows either the last customer article\'s subject or the ticket title in the small format overview.' => '',
        'Shows existing parent/child queue lists in the system in the form of a tree or a list.' => '',
        'Shows the activated ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).' => '',
        'Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.' => '',
        'Shows the customer user information (phone and email) in the compose screen.' => '',
        'Shows the customer user\'s info in the ticket zoom view.' => '',
        'Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually.' => '',
        'Shows the message of the day on login screen of the agent interface.' => '',
        'Shows the ticket history (reverse ordered) in the agent interface.' => '',
        'Shows the ticket priority options in the close ticket screen of the agent interface.' => '',
        'Shows the ticket priority options in the move ticket screen of the agent interface.' => '',
        'Shows the ticket priority options in the ticket bulk screen of the agent interface.' => '',
        'Shows the ticket priority options in the ticket free text screen of the agent interface.' => '',
        'Shows the ticket priority options in the ticket note screen of the agent interface.' => '',
        'Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Shows the ticket priority options in the ticket responsible screen of the agent interface.' => '',
        'Shows the title fields in the close ticket screen of the agent interface.' => '',
        'Shows the title fields in the ticket free text screen of the agent interface.' => '',
        'Shows the title fields in the ticket note screen of the agent interface.' => '',
        'Shows the title fields in the ticket owner screen of a zoomed ticket in the agent interface.' => '',
        'Shows the title fields in the ticket pending screen of a zoomed ticket in the agent interface.' => '',
        'Shows the title fields in the ticket priority screen of a zoomed ticket in the agent interface.' => '',
        'Shows the title fields in the ticket responsible screen of the agent interface.' => '',
        'Shows time in long format (days, hours, minutes), if set to "Yes"; or in short format (days, hours), if set to "No".' => '',
        'Shows time use complete description (days, hours, minutes), if set to "Yes"; or just first letter (d, h, m), if set to "No".' => '',
        'Skin' => '',
        'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.' => '',
        'Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.' => '',
        'Spam Assassin example setup. Moves marked mails to spam queue.' => '',
        'Specifies if an agent should receive email notification of his own actions.' => '',
        'Specifies the background color of the chart.' => '',
        'Specifies the background color of the picture.' => '',
        'Specifies the border color of the chart.' => '',
        'Specifies the border color of the legend.' => '',
        'Specifies the bottom margin of the chart.' => '',
        'Specifies the different article types that will be used in the system.' => '',
        'Specifies the different note types that will be used in the system.' => '',
        'Specifies the directory to store the data in, if "FS" was selected for TicketStorageModule.' => '',
        'Specifies the directory where SSL certificates are stored.' => '',
        'Specifies the directory where private SSL certificates are stored.' => '',
        'Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address. Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' => '',
        'Specifies the left margin of the chart.' => '',
        'Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' => '',
        'Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).' => '',
        'Specifies the path of the file for the performance log.' => '',
        'Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.' => '',
        'Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.' => '',
        'Specifies the path to the converter that allows the view of PDF documents, in the web interface.' => '',
        'Specifies the path to the converter that allows the view of XML files, in the web interface.' => '',
        'Specifies the right margin of the chart.' => '',
        'Specifies the text color of the chart (e. g. caption).' => '',
        'Specifies the text color of the legend.' => '',
        'Specifies the text that should appear in the log file to denote a CGI script entry.' => '',
        'Specifies the top margin of the chart.' => '',
        'Specifies user id of the postmaster data base.' => '',
        'Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.' => '',
        'Start number for statistics counting. Every new stat increments this number.' => '',
        'Statistics' => 'Статистика',
        'Status view' => 'Перегляд статусу',
        'Stores cookies after the browser has been closed.' => '',
        'Strips empty lines on the ticket preview in the queue view.' => '',
        'The "bin/PostMasterMailAccount.pl" will reconnect to POP3/POP3S/IMAP/IMAPS host after the specified count of messages.' => '',
        'The agent skin\'s InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.' => '',
        'The customer skin\'s InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.' => '',
        'The divider between TicketHook and ticket number. E.g \': \'.' => '',
        'The format of the subject. \'Left\' means \'[TicketHook#:12345] Some Subject\', \'Right\' means \'Some Subject [TicketHook#:12345]\', \'None\' means \'Some Subject\' and no ticket number. In the last case you should enable PostmasterFollowupSearchInRaw or PostmasterFollowUpSearchInReferences to recognize followups based on email headers and/or body.' => '',
        'The headline shown in the customer interface.' => '',
        'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' => '',
        'The logo shown in the header of the agent interface. The URL to the image must be a relative URL to the skin image directory.' => '',
        'The logo shown in the header of the customer interface. The URL to the image must be a relative URL to the skin image directory.' => '',
        'The logo shown on top of the login box of the agent interface. The URL to the image must be relative URL to the skin image directory.' => '',
        'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' => '',
        'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.' => '',
        'This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.' => '',
        'Ticket free text options shown in the close ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the email ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the move ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the phone ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.' => '',
        'Ticket free text options shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket owner screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket pending screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket priority screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket search of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free text options shown in the ticket search screen in the customer interface. Possible settings: 0 = Disabled and 1 = Enabled.' => '',
        'Ticket free time options shown in the close ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the email ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the move ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the phone ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.' => '',
        'Ticket free time options shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket owner screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket pending screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket priority screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '',
        'Ticket free time options shown in the ticket search of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '',
        'Ticket free time options shown in the ticket search screen in the customer interface. Possible settings: 0 = Disabled and 1 = Enabled.' => '',
        'Ticket overview' => 'Перегляд заявки',
        'Tickets' => 'Заявки',
        'Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).' => '',
        'Toolbar Item for a shortcut.' => '',
        'Turns on the animations used in the GUI. If you have problems with these animations (e.g. performance issues), you can turn them off here.' => '',
        'Turns on the remote ip address check. It should be set to "No" if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.' => '',
        'Types' => 'Типи',
        'Update Ticket "Seen" flag if every article got seen or a new Article got created.' => '',
        'Update and extend your system with software packages.' => 'Відновлення й розширення системи за допомогою програмних пакетів.',
        'Updates the ticket escalation index after a ticket attribute got updated.' => '',
        'Updates the ticket index accelerator.' => '',
        'Uses Cc recipients in reply Cc list on compose an email answer in the ticket compose screen of the agent interface.' => '',
        'Uses richtext for viewing and editing: articles, salutations, signatures, standard responses, auto responses and notifications.' => '',
        'View performance benchmark results.' => 'Перегляд результатів виміру продуктивності.',
        'View system log messages.' => 'Перегляд системних повідомлень.',
        'Wear this frontend skin' => '',
        'When tickets are merged, a note will be added automatically to the ticket which is no longer active. In this text area you can define this text (This text cannot be changed by the agent).' => '',
        'When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.' => '',
        'Your language' => 'Мова',
        'New Year\'s Day' => '',
        'International Workers\' Day' => '',
        'Christmas Eve' => '',
        'First Christmas Day' => '',
        'Second Christmas Day' => '',
        'New Year\'s Eve' => '',

        #
        # OBSOLETE ENTRIES FOR REFERENCE, DO NOT TRANSLATE!
        #
        '%s Tickets affected! Do you really want to use this job?' => '%s заявок буде змінено! Виконати це завдання?',
        '(Checks MX recordes of used email addresses by composing an answer. Don\'t use Checkmxrecord if your OTRS machine is behinde a dial-up line $!)' => 'Перевіряти Mx-Записи домена, на який відправляється email при відповіді. Не використовуйте цю можливість, якщо сервер з OTRS доступний по слабкому каналу!',
        '(Email of the system admin)' => 'Адреса електронної пошти системного адміністратора',
        '(Full qualified domain name of your system)' => 'Повне доменне ім\'я (FQDN) вашої системи',
        '(Logfile just needed for File-logmodule!)' => 'Файл журналу необхідний тільки для модуля журналу!',
        '(Note: It depends on your installation how many dynamic objects you can use)' => 'Зауваження: кількість динамічних об\'єктів залежить від системи.',
        '(Note: Useful for big databases and low performance server)' => 'Примітка: корисно для більших баз даних або для серверів з низькою продуктивністю.',
        '(The identify of the system. Each ticket number and each http session id starts with this number)' => 'Ідентифікатор системи. Кожний номер заявки й сеанс починатися із цього числа)',
        '(Used default language)' => 'Використовувана мова за замовчуванням',
        '(Used log backend)' => 'Використовуваний модуль журналу',
        '(Used ticket number format)' => 'Використовуваний формат номерів заявок',
        '3 Month' => '3 місяця',
        '5 Day' => '5 днів',
        '7 Day' => '7 днів',
        'A message must be spell checked!' => 'Повідомлення повинне бути перевірене на помилки!',
        'A message should have a To: recipient!' => 'У листі повинен бути зазначений одержувач!',
        'A message should have a body!' => 'Тіло листа не може бути порожнім!',
        'A message should have a subject!' => 'Повідомлення повинне мати поле теми!',
        'A new password will be sent to your e-mail adress.' => 'Новий пароль буде відісланий на зазначений e-mail.',
        'A required field is:' => 'Необхідне поле:',
        'A ticket should be associated with a queue!' => 'Заявка повинні бути пов\'язана із чергою!',
        'A web calendar' => 'Календар',
        'A web mail client' => 'Поштовий веб-клієнт',
        'About OTRS' => ' ПРО OTRS',
        'Absolut Period' => 'Точний період',
        'Accesskey' => 'Клавіша доступу',
        'Add Customer User' => 'Додати клієнта',
        'Add Postmaster Filter' => 'Додати фільтр Postmaster-А',
        'Add System Address' => 'Додати системна адреса',
        'Add User' => 'Додати користувача',
        'Add a new Agent.' => 'Додати користувача',
        'Add a new Customer Company.' => 'Додати компанію клієнта',
        'Add a new Group.' => 'Додати нову групу',
        'Add a new Notification.' => 'Додати повідомлення',
        'Add a new Priority.' => 'Створити пріоритет.',
        'Add a new Role.' => 'Додати роль',
        'Add a new SLA.' => 'Додати SLA',
        'Add a new Salutation.' => 'Додати вітання',
        'Add a new Service.' => 'Додати сервіс',
        'Add a new Signature.' => 'Додати підпис',
        'Add a new State.' => 'Додати статус',
        'Add a new System Address.' => 'Додати нову системну адресу',
        'Add a new Type.' => 'Додати тип',
        'Add a new salutation' => 'Додати нове вітання',
        'Add new attachment' => 'Додати нове вкладення',
        'Add note to ticket' => 'Додати замітку до заявки',
        'Add to list of subscribed tickets' => 'Додати до списку подписки заявок',
        'Added User "%s"' => 'Додан корстувач %s',
        'Admin-Area' => 'Адміністрування системи',
        'Admin-Email' => 'Email адміністратора',
        'Admin-Password' => 'Пароль адміністратора',
        'Admin-User' => 'Адміністратор',
        'Admin-password' => 'Пароль адміністратора',
        'Adminemail' => 'Адреса електронної пошти адміністратора',
        'Agent Mailbox' => ' Поштова скринька користувача',
        'Agent Preferences' => 'Настроювання користувача',
        'Agent based' => 'Агент',
        'Agent-Area' => 'Користувач',
        'All Agents' => 'Усі агенти',
        'All Customer variables like defined in config option Customeruser.' => 'Усі додаткові поля інформації про клієнта визначаються параметрах користувача.',
        'All customer tickets.' => 'Усі заявки клієнта.',
        'All email addresses get excluded on replaying on composing an email.' => 'Усі адреси, що виключаються при відповіді на лист',
        'All email addresses get excluded on replaying on composing and email.' => 'Усі додаткові адреси електронної пошти будуть виключатися у відповідному листі.',
        'All incoming emails with this "Email" (To:) will be dispatched in the selected queue!' => 'Усі вхідні повідомлення із цим одержувачем будуть спрямовані в задану чергу',
        'All messages' => 'Усі повідомлення',
        'All new tickets!' => 'Усі нові заявки',
        'All tickets where the reminder date has reached!' => 'Усі заявки з датою, що настала, нагадування',
        'All tickets which are escalated!' => 'Усі Ескальовані заявки',
        'Allocate Customeruser to service' => 'Прив\'язати клієнта до сервісів',
        'Allocate services to Customeruser' => 'Прив\'язати сервіси до клієнта',
        'Answer' => 'Відповідь',
        'Article Create Times' => 'Час створення повідомлення',
        'Article created' => 'Повідомлення створене',
        'Article created between' => 'Повідомлення створене в період',
        'Article filter settings' => 'Фільтр повідомлень',
        'Articleid' => 'ID замітки',
        'Attach' => 'Прикласти файл',
        'Attribute' => 'Атрибут',
        'Auto Response From' => 'Автоматична відповідь від',
        'Autoincrement' => 'Автоінкремент',
        'Bounce ticket' => 'Пересилання заявки',
        'Can not create link with %s!' => 'Неможливо створити зв\'язок з «%s»!',
        'Can not delete link with %s!' => 'Неможливо вилучити зв\'язок з «%s»!',
        'Can\'t update password, invalid characters!' => 'Неможливо перемінити пароль, невірне кодування!',
        'Can\'t update password, must be at least %s characters!' => 'Неможливо перемінити пароль, пароль повинен бути не менш %s символів!',
        'Can\'t update password, must contain 2 lower and 2 upper characters!' => 'Неможливо перемінити пароль, необхідно 2 символу в нижньому й 2 — у верхньому регістрах!',
        'Can\'t update password, needs at least 1 digit!' => 'Неможливо перемінити пароль, повинна бути присутнім як мінімум 1 цифра!',
        'Can\'t update password, needs at least 2 characters!' => 'Неможливо перемінити пароль, необхідно мінімум 2 символу!',
        'Can\'t update password, your new passwords do not match! Please try again!' => 'Неможливо змінити пароль, паролі не збігаються!',
        'Category Tree' => 'Ієрархія категорій',
        'Change %s settings' => 'Змінити параметри: %s',
        'Change Times' => 'Час змін',
        'Change free text of ticket' => 'Змінити вільний текст заявки',
        'Change owner of ticket' => 'Змінити власника заявки',
        'Change priority of ticket' => 'Змінити пріоритет заявки',
        'Change responsible of ticket' => 'Перемінити відповідального за заявку',
        'Change setting' => 'Змінити параметри',
        'Change user <-> group settings' => 'Групи користувачів',
        'Change users <-> roles settings' => 'Змінити розподілу ролей по користувачах',
        'Changelog' => 'Журнал змін',
        'Checkmxrecord' => 'Перевіряти записи MX',
        'Child-Object' => ' Об\'єкт-Нащадок',
        'Clear From' => 'Очистити форму',
        'Clear To' => 'Очистити',
        'Click here to report a bug!' => 'Відправити повідомлення про помилку!',
        'Close Times' => 'Час закриття',
        'Close ticket' => 'Закрити заявку',
        'Close type' => 'Тип закриття',
        'Close!' => 'Закрити!',
        'Collapse View' => 'Коротко',
        'Comment (internal)' => 'Коментар (внутрішній)',
        'Companytickets' => 'Заявки компанії',
        'Compose Answer' => 'Створити відповідь',
        'Compose Email' => 'Написати лист',
        'Compose Follow up' => 'Написати відповідь',
        'Config Options' => 'Параметри конфігурації',
        'Config options (e. g. <OTRS_CONFIG_Httptype>).' => 'Параметри конфігурації (наприклад, <OTRS_CONFIG_Httptype>).',
        'Contact customer' => 'Зв\'язатися із клієнтом',
        'Country{Customeruser}' => 'Країна{Клієнта}',
        'Create New Template' => 'Створити новий шаблон',
        'Create Times' => 'Час створення',
        'Create and manage Service Level Agreements (Slas).' => 'Створення й керування Угодами про Рівень Сервісу ( Sla-Мі).',
        'Create new Phone Ticket' => 'Створити телефонну заявку',
        'Create new database' => 'Створити нову бази даних',
        'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).' => 'Створити нові групи для призначення прав доступу групам агентів (відділ закупівель, відділ продажів, відділ техпідтримки й т.п.)',
        'Create your first Ticket' => 'Додати першу заявку',
        'Createticket' => 'Створення заявки',
        'Customer Move Notify' => 'Сповіщати клієнта про переміщення',
        'Customer Owner Notify' => 'Сповіщати клієнта про зміну власника',
        'Customer State Notify' => 'Сповіщати клієнта про зміну статусу',
        'Customer User' => 'Користувач клієнта',
        'Customer User Management' => 'Керування користувачами ( для клієнтів)',
        'Customer Users' => 'Клієнти',
        'Customer Users <-> Groups' => 'Групи клієнтів',
        'Customer Users <-> Groups Management' => 'Керування групами клієнтів',
        'Customer Users <-> Services Management' => 'Клієнти <-> Сервіси',
        'Customer history' => 'Історія клієнта',
        'Customer history search' => 'Пошук по історії клієнта',
        'Customer history search (e. g. "ID342425").' => 'Пошук по клієнті (наприклад, «ID342425»).',
        'Customer user will be needed to have a customer history and to login via customer panel.' => 'Користувач клієнта знадобиться, щоб одержувати доступ до історії клієнта й входити через користувацький інтерфейс',
        'Customeruser' => 'Клієнт',
        'Customeruserlogin' => 'Логін клієнта',
        'D' => 'D',
        'DB connect host' => 'Сервер бази даних',
        'Days' => 'Дні',
        'Dear Mr. % s,' => 'Шановний %s,',
        'Dear Mrs. % s,' => 'Шановна %s,',
        'Default' => ' За замовчуванням',
        'Default Charset' => 'Кодування за замовчуванням',
        'Default Language' => 'Мова за замовчуванням',
        'Detail' => 'Докладно',
        'Diff' => 'Diff',
        'Discard all changes and return to the compose screen' => 'Відмовитися від усіх змін і повернутися у вікно складання листа',
        'Do dispatch or filter incoming emails based on email X-Headers! Regexp is also possible.' => 'Обробляти або відфільтрувати вхідні листи на основі полів заголовка! Можливе використання регулярних виражень.',
        'Do you really want to delete this Object?' => 'Вилучити цей об\'єкт?',
        'Do you really want to reinstall this package (all manual changes get lost)?' => 'Переустановити цей пакет (усі зміни, зроблені вручну, будуть загублені)?',
        'Don\'t forget to add a new user to groups and/or roles!' => 'Не забудьте додати нового користувача в групи й ролі!',
        'Don\'t forget to add a new user to groups!' => 'Не забудьте додати нового користувача в групи!',
        'Download Settings' => 'Завантажити параметри',
        'Download all system config changes.' => 'Завантажити всі зміни конфігурації, внесені в систему',
        'Drop Database' => 'Вилучити базу даних',
        'Dynamic-Object' => 'Динамічний об\'єкт',
        'Edit Article' => 'Редагувати заявку',
        'Edit Postmaster Filter' => 'Редагувати фільтр Postmaster-А',
        'Edit default services.' => 'Сервіси за замовчуванням',
        'Email based' => 'Адреса електронної пошти',
        'Escaladed Tickets' => 'Ескальовані заявки',
        'Escalation - First Response Time' => 'Ескалація — час першої відповіді',
        'Escalation - Solution Time' => 'Ескалація — час розв\'язку',
        'Escalation - Update Time' => 'Ескалація — час відновлення',
        'Escalation Times' => 'Час ескалації',
        'Escalation time' => 'Час до ескалації заявки',
        'Event is required!' => 'Подія обов\'язкова!',
        'Expand View' => 'Докладно',
        'Explanation' => 'Пояснення',
        'Export Config' => 'Експорт конфігурації',
        'Filelist' => 'Список файлів',
        'Filemanager' => 'Керування файлами',
        'Filtername' => 'Ім\'я фільтра',
        'Follow up' => 'Відповідь',
        'Follow up notification' => 'Повідомлення про відновлення',
        'For very complex stats it is possible to include a hardcoded file.' => ' Для дуже складних звітів, можливо, необхідно використовувати тимчасовий файл',
        'Form' => 'Форма',
        'Foward ticket: ' => 'Переслати заявку',
        'Frontend' => 'Режим користувача',
        'Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")' => 'Повнотекстовий пошук у заявці (наприклад, «Mar*in» або «Baue*»)',
        'Genericagent' => 'Планувальник завдань',
        'Go' => 'Виконати',
        'Group Ro' => 'Група тільки для читання',
        'Group based' => 'Група',
        'Group selection' => 'Вибір групи',
        'Hash' => 'Хеш',
        'Have a lot of fun!' => 'Розважайтеся!',
        'Help' => 'Допомога',
        'Here you can define the value series. You have the possibility to select one or two elements. Then you can select the attributes of elements. Each attribute will be shown as single value series. If you don\'t select any attribute all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Тут ви можете визначити послідовність значень. У вас є можливість вибрати один або два елементи. Потім ви можете вибрати атрибути елементів. Значення кожного атрибута буде показані як окрема послідовність значень. Якщо ви не виберіть жодного атрибута, у звіті будуть використані всі доступні атрибути.',
        'Here you can define the x-axis. You can select one element via the radio button. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Тут ви можете визначити значення для осі X. Виберіть один елемент, використовуючи перемикач. Якщо ви не виберіть жодного атрибута, у звіті будуть використані всі доступні атрибути.',
        'Here you can define the x-axis. You can select one element via the radio button. Then you you have to select two or more attributes of the element. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Тут ви можете визначити вісь X. У вас є можливість вибрати один або два елементи. Потім ви можете вибрати атрибути елементів. Значення кожного атрибута буде показані як окрема послідовність значень. Якщо ви не виберіть жодного атрибута, у звіті будуть використані всі доступні атрибути.',
        'Here you can insert a description of the stat.' => 'Тут ви можете написати опис звіту',
        'Here you can select the dynamic object you want to use.' => 'Тут ви можете вибрати динамічний об\'єкт, який ви прагнете використовувати',
        'History::Addnote' => 'Додана замітка (%s)',
        'History::Customerupdate' => 'Змінене: %s',
        'History::Emailagent' => 'Клієнтові %s відправлений лист.',
        'History::Emailcustomer' => 'Отриманий лист від %s.',
        'History::Followup' => 'Відповідь на [%s]. % s',
        'History::Loopprotection' => 'Захист від зациклення! Авто-відповідь на «%s» не відправлений.',
        'History::Newticket' => 'Нова заявка [%s] (Q=%s;P=%s;S=%s).',
        'History::Ownerupdate' => 'Новий власник «%s» (ID=%s).',
        'History::Phonecallagent' => 'Співробітник подзвонив клієнтові',
        'History::Phonecallcustomer' => 'Клієнт подзвонив нам.',
        'History::Priorityupdate' => 'Змінений пріоритет з «%s» (%s) на «%s» (%s).',
        'History::Sendagentnotification' => '%s: повідомлення відправлене на %s.',
        'History::Sendanswer' => 'Відповідь вставлена «%s».',
        'History::Sendautofollowup' => 'Автовідповідь відправлена «%s».',
        'History::Sendautoreject' => 'Автоотказ відправлений «%s».',
        'History::Sendautoreply' => 'Автовідповідь відправлена «%s».',
        'History::Sendcustomernotification' => 'Повідомлення відправлене на %s.',
        'History::Serviceupdate' => 'Сервіс змінений на %s (ID=%s).',
        'History::Setpendingtime' => 'Оновлене: %s',
        'History::Slaupdate' => 'SLA змінений на %s (ID=%s).',
        'History::Stateupdate' => 'Колишній стан: %s, новий стан: %s',
        'History::Ticketfreetextupdate' => 'Оновлене: %s=%s;%s=%s;',
        'History::Ticketlinkadd' => ' До заявки «%s» доданий зв\'язок.',
        'History::Ticketlinkdelete' => 'Зв\'язок із заявкою «%s» вилучена.',
        'History::Timeaccounting' => 'Додане одиниць часу: %s. Усього одиниць часу: %s.',
        'History::Typeupdate' => 'Тип змінений на %s (ID=%s).',
        'History::Webrequestcustomer' => 'Веб-запит користувача.',
        'Home' => 'Головна сторінка',
        'How we should adress you' => ' Як нам до вас звертатися',
        'If Secure Mode is not activated, activate it via Sysconfig because your application is already running.' => 'Якщо безпечний режим не включений, включите його в конфігурації системи',
        'If a new hardcoded file is available this attribute will be shown and you can select one.' => 'Якщо тимчасовий файл доступний, буде показаний список, з якого ви можете вибрати файл.',
        'If a ticket is closed and the customer sends a follow up the ticket will be locked for the old owner.' => 'Якщо заявка закрита, а клієнт надіслав повідомлення, то заявка буде заблокована для попереднього власника',
        'If a ticket will not be answered in this time, just only this ticket will be shown.' => 'Якщо заявка не буде обслужена у встановлений час, показувати тільки цю заявку',
        'If an agent locks a ticket and he/she will not send an answer within this time, the ticket will be unlock automatically. So the ticket is viewable for all other agents.' => 'Якщо агент заблокував заявку й не відправила відповідь клієнтові протягом установленого часу, то заявка автоматично розблокується й стане доступною для інших агентів.',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the user).' => 'Якщо нічого не обране, то заявки будуть недоступні для користувача',
        'If secure mode is not activated, activate it via Sysconfig because your application is already running.' => 'Якщо безпечний режим не активований, включите його через Sysconfig, оскільки ваш додаток уже запущений.',
        'If you need the sum of every column select yes.' => 'Якщо вам необхідний показ суми по кожному стовпцю, виберіть «Так»',
        'If you need the sum of every row select yes' => 'Якщо вам необхідний показ суми по кожному рядкові, виберіть «Так»',
        'If you use Regexp, you also can use the matched value in () as [***] in \'Set\'.' => 'Якщо ви використовуєте регулярні вираження, ви можете використовувати змінні в () як [***] при установці значень',
        'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! Postmaster filter will be used anyway.' => 'Якщо ваш обліковий запис безпечний, у листах буде використане поле заголовка X-OTRS ( для пріоритету й інших даних)! Фільтр Postmaster буде використаний у кожному разі.',
        'Image' => 'Значок',
        'Important' => 'Важливо',
        'In this form you can select the basic specifications.' => 'У даній формі ви можете вибрати основні вимоги.',
        'In this way you can directly edit the keyring configured in Sysconfig.' => ' У цьому випадку ви можете змінити ключі прямо в конфігурації системи',
        'Information about the Stat' => 'Інформація про звіт',
        'Insert of the common specifications' => 'Вставте додаткові вимоги',
        'Involved' => 'Залучення',
        'Is Job Valid' => 'Дане завдання дійсне',
        'Is Job Valid?' => 'Дане завдання дійсне?',
        'It\'s useful for ASP solutions.' => 'Це підходить для провайдерів.',
        'It\'s useful for a lot of users and groups.' => 'Це корисно при використанні безлічі користувачів і груп',
        'Job-List' => 'Список завдань',
        'Jule' => 'Липень',
        'Keyword' => 'Ключове слово',
        'Keywords' => 'Ключові слова',
        'Last update' => 'Остання зміна',
        'Link auto responses to queues.' => 'Зв\'язати автовідповіді із чергами.',
        'Link groups to roles.' => 'Зв\'язати групи з ролями',
        'Link to Parent' => 'Зв\'язати з батьківським об\'єктом',
        'Linked as' => 'Зв\'язаний як',
        'Load Settings' => 'Застосувати конфігурацію з файлу',
        'Load Sysconfig settings from file' => 'Завантажити Sysconfig настроювання з файлу',
        'Loading' => 'Завантаження',
        'Locked tickets' => 'Заблоковані заявки',
        'Logfile' => 'Файл журналу',
        'Logfile too large, you need to reset it!' => 'Файл журналу занадто великий, вам потрібно очистити його!',
        'Login failed! Your username or password was entered incorrectly.' => 'Помилка аутентефікації! Ім\'я або пароль невірні!',
        'Logmodule' => 'Модуль журналу ',
        'Lookup' => 'Пошук',
        'Mail Management' => 'Керування поштою',
        'Mailbox' => ' Поштова скринька',
        'Mart' => 'Березень',
        'Match' => 'Відповідає',
        'Max. shown Tickets a page' => 'Заявок на сторінку',
        'Max. shown Tickets a page in Queueview.' => 'Максимальна кількість заявок при перегляді черги',
        'Message for new Owner' => 'Повідомлення для нового власника',
        'Message sent to' => 'Повідомлення відправлене для',
        'Misc' => 'Додатково',
        'Modified' => 'Змінене',
        'Modules' => 'Модулі',
        'Move notification' => 'Повідомлення про переміщення',
        'Multiple selection of the output format.' => 'Вибір форматів виводу.',
        'Mytickets' => 'Мої заявки',
        'Name is required!' => 'Назва обов\'язкова!',
        'Navbar' => 'Меню',
        'Navbarname' => 'Ім\'я в меню',
        'New Agent' => 'Новий агент',
        'New Customer' => 'Новий клієнт',
        'New Group' => 'Нова група',
        'New Group Ro' => 'Нова група тільки для читання',
        'New Password' => 'Новий пароль',
        'New Priority' => 'Новий пріоритет',
        'New SLA' => 'Новий SLA',
        'New Service' => 'Нова служба',
        'New State' => 'Новий статус',
        'New Ticket Lock' => 'Новий статус заявки',
        'New Ticketfreefields' => 'Нові вільні поля заявки',
        'New Title' => 'Нова назва',
        'New Type' => 'Новий тип',
        'New account created. Sent Login-Account to %s.' => 'Створений новий обліковий запис. Дані для входу в систему відправлені за адресою: %s.',
        'New messages' => 'Нові повідомлення',
        'New password again' => 'Повторите новий пароль',
        'No * possible!' => ' Не можна використовувати символ «*» !',
        'No Packages for requested Framework in this Online Repository, but Packages for other Frameworks!' => 'Немає пакетів для запитаного середовища в цьому мережному репозитории, але є пакети для інших середовищ!',
        'No Packages or no new Packages in selected Online Repository!' => 'Немає пакетів або нових пакетів в обраному мережному репозитории!',
        'No Permission' => 'Недостатньо правий доступу',
        'No Ticket has been written yet.' => 'Ні однієї заявки поки не створене.',
        'No change time settings.' => 'Не змінювати параметри часу',
        'No matches found' => 'Збігів не знайдене',
        'No means, send agent and customer notifications on changes.' => '«Ні» — відправляти повідомлення агентам і клієнтам при змінах',
        'No time settings.' => ' Без тимчасових обмежень',
        'Note' => 'Замітка',
        'Note Text' => 'Текст замітки',
        'Notification (Customer)' => 'Повідомлення клієнтові',
        'Notifications' => 'Повідомлення',
        'OTRS sends an notification email to the customer if the ticket is moved.' => ' При переміщенні заявки буде відправлене повідомлення клієнтові.',
        'OTRS sends an notification email to the customer if the ticket owner has changed.' => ' При зміні власника заявки буде відправлене повідомлення клієнтові.',
        'OTRS sends an notification email to the customer if the ticket state has changed.' => ' При зміні статусу заявки буде відправлене повідомлення клієнтові.',
        'Object already linked as %s.' => 'Об\'єкт уже пов\'язаний з «%s»!',
        'Of couse this feature will take some system performance it self!' => 'Дана функція використовує системні ресурси!',
        'Online' => 'Онлайн',
        'Only for Articlecreate Event.' => 'Тільки при створенні повідомлень',
        'Open Tickets' => 'Відкриті заявки',
        'Options ' => 'Дані',
        'Options of the current customer user data (e. g. &lt;OTRS_CUSTOMER_DATA_USERFIRSTNAME&gt;)' => 'Поля інформації про клієнта (наприклад, &lt;OTRS_CUSTOMER_DATA_USERFIRSTNAME&gt;)',
        'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_Userfirstname>)' => 'Поля інформації про користувача (наприклад, <OTRS_CUSTOMER_DATA_Userfirstname>)',
        'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_Userfirstname>).' => 'Поточні дані про клієнта (наприклад, <OTRS_CUSTOMER_DATA_Userfirstname>).',
        'Options of the current user who requested this action (e. g. &lt;OTRS_CURRENT_USERFIRSTNAME&gt;)' => 'Поля інформації про користувача, який запросив цю дію (наприклад, &lt;OTRS_CURRENT_USERFIRSTNAME&gt;)',
        'Options of the current user who requested this action (e. g. <OTRS_CURRENT_Userfirstname>)' => 'Поля інформації про користувача, який запросив цю дію (наприклад <OTRS_CURRENT_Userfirstname>)',
        'Options of the current user who requested this action (e. g. <OTRS_CURRENT_Userfirstname>).' => 'Дані поточного користувача, який запросив цю дію (наприклад, <OTRS_CURRENT_Userfirstname>).',
        'Options of the ticket data (e. g. &lt;OTRS_TICKET_Number&gt;, &lt;OTRS_TICKET_ID&gt;, &lt;OTRS_TICKET_Queue&gt;, &lt;OTRS_TICKET_State&gt;)' => 'Поля заявки (наприклад, &lt;OTRS_TICKET_Number&gt;, &lt;OTRS_TICKET_ID&gt;, &lt;OTRS_TICKET_Queue&gt;, &lt;OTRS_TICKET_State&gt;)',
        'Options of the ticket data (e. g. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => 'Поля інформації про заявку (наприклад, <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)',
        'Options of the ticket data (e. g. <OTRS_TICKET_Ticketnumber>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => 'Поля інформації про заявку (наприклад, <OTRS_TICKET_Ticketnumber>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)',
        'Options of the ticket data (e. g. <OTRS_TICKET_Ticketnumber>, <OTRS_TICKET_Ticketid>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => 'Поля інформації про заявку (наприклад, <OTRS_TICKET_Ticketnumber>, <OTRS_TICKET_Ticketid>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)',
        'Options of the ticket data (e. g. <OTRS_TICKET_Ticketnumber>, <OTRS_TICKET_Ticketid>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>).' => 'Дані заявки (наприклад, <OTRS_TICKET_Ticketnumber>, <OTRS_TICKET_Ticketid>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>).',
        'Order' => 'Порядок',
        'Other Options' => 'Інші настроювання',
        'Out Of Office' => 'Повідомлення про відсутність',
        'POP3 Account Management' => 'Керування обліковим записом POP3',
        'Package' => 'Пакет',
        'Param 1' => 'Параметр 1',
        'Param 2' => 'Параметр 2',
        'Param 3' => 'Параметр 3',
        'Param 4' => 'Параметр 4',
        'Param 5' => 'Параметр 5',
        'Param 6' => 'Параметр 6',
        'Parent-Object' => ' Об\'єкт-Батько',
        'Password is already in use! Please use an other password!' => 'Пароль уже використовується! Спробуйте використовувати інший пароль',
        'Password is already used! Please use an other password!' => 'Пароль уже використовувався! Спробуйте використовувати інший пароль',
        'Passwords doesn\'t match! Please try it again!' => 'Невірний пароль!',
        'Pending Times' => 'Час, коли запит був відкладений',
        'Pending messages' => 'Повідомлення чекаючи',
        'Pending type' => 'Тип очікування',
        'Permission settings. You can select one or more groups to make the configurated stat visible for different agents.' => 'Настроювання прав доступу. Ви можете вибрати одну або кілька груп, щоб звіт був бачив для різних користувачів.',
        'Permissions to change the ticket owner in this group/queue.' => 'Права на зміну власника заявок у цій групі/черги',
        'Phoneview' => 'Заявка по телефону',
        'Please contact your admin' => 'Будьласка, зв\'яжіться з вашим адміністратором',
        'Please enter subject.' => ' Будь ласка, уведіть тему.',
        'Please provide a name.' => ' Будь ласка, уведіть ім\'я.',
        'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis => Month, Valueseries => Year).' => 'Помніть, що масштаб для послідовності значень повинен бути більше, ніж масштаб для осі X (наприклад, вісь Х — місяць, послідовність значень — рік).',
        'Postmaster Filter Management' => 'Керування фільтром Postmaster',
        'Postmaster Filters' => 'Фільтри постмайстру',
        'Postmaster Mail Accounts' => 'Поштові аккаунти постмайстру',
        'Primarykey' => 'Первинний ключ',
        'Prio' => 'Пріоритет',
        'Problem' => 'Проблема',
        'Queue <-> Auto Responses Management' => 'Автовідповіді в черзі',
        'Queue ID' => 'ID черги',
        'Queue Management' => 'Керування чергою',
        'Queue is required.' => ' Необхідно вказати чергу.',
        'Queues <-> Auto Responses' => 'Черга <-> Автовідповіді',
        'Queueview' => 'Перегляд черги',
        'Queueview Refresh Time' => 'Час оновлення черг',
        'Queueview refresh time' => 'Час відновлення монітора черг',
        'Realname' => 'Ім\'я',
        'Rebuild' => 'Перешикувати',
        'Recipients' => 'Одержувачі',
        'Refresh' => 'Обновити',
        'Refresh Queueview after' => 'Оновити чергу після',
        'Reminder' => 'Нагадування',
        'Reminder messages' => 'Повідомлення з нагадуваннями',
        'Remove from list of subscribed tickets' => 'Видалити зі списку підписки заявок',
        'Required Field' => 'Обов\'язкове поле',
        'Response Management' => 'Керування відповідями',
        'Responses <-> Attachments Management' => 'Керування прикладеними файлами у відповідях',
        'Responses <-> Queue Management' => 'Керування відповідями в чергах',
        'Return to the compose screen' => 'Повернутися у вікно складання листа',
        'Role' => 'Роль',
        'Roles <-> Agents' => 'Ролі <-> Агенти',
        'Roles <-> Groups Management' => 'Керування ролями в групах',
        'Roles <-> Users' => 'Ролі <-> Користувачі',
        'Roles <-> Users Management' => 'Керування ролями користувачів',
        'Running' => 'Виконується',
        'Save Job as?' => 'Зберегти завдання як?',
        'Save Search-Profile as Template?' => 'Зберегти параметри пошуку як шаблону?',
        'Schedule' => 'Розклад',
        'Search Result' => 'Результат пошуку',
        'Search Ticket' => 'Пошук заявки',
        'Search for' => 'Пошук',
        'Secure Mode need to be enabled!' => 'Безпечний режим повинен бути включений',
        'Select Box' => 'Команда SELECT',
        'Select Box Result' => 'Виберіть із меню',
        'Select Group' => 'Виберіть Групу',
        'Select Source (for add)' => 'Вибір джерела',
        'Select group' => 'Виберіть групу',
        'Select the customeruser:service relations.' => 'Виберіть відносини клієнта й служби.',
        'Select the element, which will be used at the X-axis' => 'Виберіть елемент, який буде використаний на осі Х',
        'Select the restrictions to characterise the stat' => 'Виберіть обмеження для визначення статистики',
        'Select the role:user relations.' => 'Виберіть зв\'язок між роллю й користувачем',
        'Select the user:group permissions.' => 'Доступ у вигляді користувач:група.',
        'Select your Queueview refresh time.' => 'Час відновлення монітора черг',
        'Select your default spelling dictionary.' => 'Основний словник',
        'Select your frontend Charset.' => 'Кодування',
        'Select your frontend Queueview.' => 'Мова монітора черг.',
        'Select your frontend language.' => 'Мова інтерфейсу',
        'Select your out of office time.' => 'Укажіть період відсутності',
        'Select your screen after creating a new ticket.' => 'Виберіть розділ після створення нової заявки',
        'Selection needed' => 'Необхідне виділення',
        'Send Administrative Message to Agents' => 'Відправити повідомлення адміністратора агентам',
        'Send Notification' => 'Відправляти повідомлення',
        'Send me a notification if a customer sends a follow up and I\'m the owner of this ticket.' => 'Надіслати мені повідомлення, якщо клієнт надіслав відповідь і я власник заявки.',
        'Send me a notification of an watched ticket like an owner of an ticket.' => 'Надіслати мені й власникові повідомлення, якщо оновлена заявка, що відслідковується.',
        'Send no notifications' => 'Не відправляти повідомлення',
        'Sent new password to: %s' => 'Новий пароль відправлений за адресою: %s',
        'Sent password token to: %s' => 'Лист для одержання нового пароля відправлене за адресою: %s',
        'Sessions' => 'Сеанси',
        'Set customer user and customer id of a ticket' => 'Указати користувача клієнта й ідентифікатор користувача заявки',
        'Set new SLA' => 'Установити новий SLA',
        'Show' => 'Показати',
        'Site' => 'Місце',
        'Solution' => 'Розв\'язок',
        'Sort by' => 'Сортування по',
        'Source' => 'Джерело',
        'Spell Check' => 'Перевірка орфографії',
        'Split' => 'Розділити',
        'State Type' => 'Тип статусу',
        'Static-File' => 'Статичний файл',
        'Stats-Area' => 'Статистика',
        'Sub-Queue of' => 'Підчерга в',
        'Sub-Service of' => 'Додаткова сервіс для',
        'Subgroup \'' => 'Підгрупа \'',
        'Subscribe' => 'Підписатися',
        'Symptom' => 'Ознака',
        'Sysconfig' => 'Конфігурація системи',
        'System History' => 'Історія',
        'System State Management' => 'Керування системними станами',
        'Systemaddress' => 'Системна адреса',
        'Systemid' => 'Системний ID',
        'TICKET#' => 'Заявка №',
        'Text is required!' => ' Необхідно ввести текст!',
        'The customer id is required!' => ' Необхідно вказати id клієнта!',
        'The customer is required!' => ' Необхідно вказати назву клієнта!',
        'The customer is required.' => ' Необхідно ввести клієнта.',
        'The field is required.' => 'Обов\'язкове поле.',
        'The format of the subject. \'Left\' means \'[Tickethook#:12345] Some Subject' => 'SCALAR(0x5a4dc80)',
        'The message being composed has been closed.  Exiting.' => 'Створюване повідомлення було закрито. вихід.',
        'The subject is required!' => ' Необхідно вказати тему!',
        'The text is required!' => ' Необхідно ввести текст!',
        'These values are read-only.' => 'Дане поле тільки для читання',
        'These values are required.' => 'Дане поле обов\'язкове',
        'This account exists.' => 'Цей обліковий запис уже існує.',
        'This is useful if you want that no one can get the result of the stat or the stat isn\'t ready configurated.' => 'Це корисно використовувати для приховання звіту (наприклад, він ще не до кінця настроєний).',
        'This window must be called from compose window' => 'Це вікно повинне викликатися з вікна введення',
        'Ticket Change Times (between)' => 'Час зміни заявки ( між)',
        'Ticket Change Times (from moment)' => 'Час зміни заявки (з моменту)',
        'Ticket Close Times (between)' => 'Час закриття заявки ( між)',
        'Ticket Close Times (from moment)' => 'Час закриття заявки (з моменту)',
        'Ticket Create Times (between)' => 'Час створення заявки ( між)',
        'Ticket Create Times (from moment)' => 'Час створення заявки (з моменту)',
        'Ticket Hook' => 'Вибір заявки',
        'Ticket Lock' => 'Блокування заявки',
        'Ticket Number Generator' => 'Генератор номерів заявок',
        'Ticket Overview' => 'Огляд заявок',
        'Ticket Search' => 'Пошук заявки',
        'Ticket Status View' => 'Перегляд статусу заявки',
        'Ticket Type is required!' => ' Потрібно вказати тип!',
        'Ticket changed' => 'Заявка змінена',
        'Ticket changed between' => 'Заявка змінена в період',
        'Ticket escalation!' => 'Заявка ескальована!',
        'Ticket locked!' => 'Заявка заблокована!',
        'Ticket owner options (e. g. &lt;OTRS_OWNER_USERFIRSTNAME&gt;)' => 'Поля інформації про власника заявки (наприклад, &lt;OTRS_OWNER_USERFIRSTNAME&gt;)',
        'Ticket owner options (e. g. <OTRS_OWNER_Userfirstname>)' => 'Опції власника заявки (наприклад <OTRS_OWNER_Userfirstname>)',
        'Ticket owner options (e. g. <OTRS_OWNER_Userfirstname>).' => 'Дані власника заявки (наприклад, <OTRS_OWNER_Userfirstname>).',
        'Ticket responsible options (e. g. <OTRS_RESPONSIBLE_Userfirstname>).' => 'Дані відповідального за заявку (наприклад, <OTRS_RESPONSIBLE_Userfirstname>).',
        'Ticket selected for bulk action!' => 'Заявка обрана для масової дії!',
        'Ticket unlock!' => 'Заявка розблокована!',
        'Ticket#' => 'Заявка №',
        'Ticket-Area' => 'Заявки',
        'Ticketaccountedtime' => 'Витрати робочого часу',
        'Ticketaccumulation' => 'Угруповання заявок',
        'Ticketfreefields' => 'Вільні поля заявки',
        'Ticketfreetext' => 'Вільні поля заявки',
        'Ticketid' => 'ID заявки',
        'Tickets shown' => 'Показані заявки',
        'Tickets which need to be answered!' => 'Заявки, що вимагають відповіді',
        'Ticketzoom' => 'Перегляд заявки',
        'Timeover' => 'Час очікування вичерпано',
        'Times' => 'Час',
        'Title of the stat.' => 'Назва звіту',
        'To get the article attribute (e. g. (<OTRS_AGENT_From>, <OTRS_AGENT_To>, <OTRS_AGENT_Cc>, <OTRS_AGENT_Subject> and <OTRS_AGENT_Body>).' => 'Поля повідомлення (<OTRS_AGENT_From>, <OTRS_AGENT_To>, <OTRS_AGENT_Cc>, <OTRS_AGENT_Subject> and <OTRS_AGENT_Body>)',
        'To get the article attribute (e. g. (<OTRS_CUSTOMER_From>, <OTRS_CUSTOMER_To>, <OTRS_CUSTOMER_Cc>, <OTRS_CUSTOMER_Subject> and <OTRS_CUSTOMER_Body>).' => 'Дані повідомлення (наприклад, <OTRS_CUSTOMER_From>, <OTRS_CUSTOMER_To>, <OTRS_CUSTOMER_Cc>, <OTRS_CUSTOMER_Subject> і <OTRS_CUSTOMER_Body>).',
        'Tommorow' => 'Завтра',
        'Top of Page' => 'У початок сторінки',
        'Total hits' => 'Знайдене входжень',
        'U' => 'U',
        'Unable to parse Online Repository index document!' => 'Неможливо обробити індексний файл мережевого репозитарія!',
        'Uniq' => 'Унікальний',
        'Unlock Tickets' => 'Розблокувати заявки',
        'Unsubscribe' => 'Відписатися',
        'Use utf-8 it your database supports it!' => 'Використовуйте utf-8, якщо ваша база даних підтримує це кодування!',
        'Useable options' => 'Використовувані опції',
        'User Management' => 'Керування користувачами',
        'User Name' => 'Ім\'я користувача',
        'User will be needed to handle tickets.' => ' Для обробки заявок потрібно зайти користувачем.',
        'Users' => 'Користувачі',
        'Users <-> Groups' => 'Настроювання груп',
        'Users <-> Groups Management' => 'Керування групами користувачів',
        'Verify New Password' => 'Підтвердження пароля',
        'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the Sysconfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' => 'УВАГА! Якщо ви зміните ім\'я групи «admin» до того, як поміняєте назву цієї групи конфігурації системи, у вас не буде прав доступу на панель адміністрування. Якщо це відбулося, поверніть колишню назву групи (admin) вручну командою SQL.',
        'Warning! This tickets will be removed from the database! This tickets are lost!' => 'Увага! Зазначені заявки будуть вилучені з бази!',
        'Watch notification' => 'Повідомлення при відстеженні',
        'Web-Installer' => 'Установка через веб-інтерфейс',
        'Webmail' => 'Пошта',
        'Webwatcher' => 'Веб-спостерігач',
        'Welcome to OTRS' => ' Ласкаво просимо в OTRS',
        'With an invalid stat it isn\'t feasible to generate a stat.' => ' При статусі звіту «недійсний» звіт не може бути сформований.',
        'With the input and select fields you can configurate the stat at your needs. Which elements of a stat you can edit depends on your stats administrator who configurated the stat.' => 'Уводячи дані й вибираючи поля, ви можете набудовувати звіт як вам необхідно. Від адміністратора, що створював даний звіт, залежить які данні ви можете набудовувати. ',
        'Yes means, send no agent and customer notifications on changes.' => '«Так» — не відправляти повідомлення агентам і клієнтам при змінах.',
        'Yes, save it with name' => ' Так, зберегти з іменем',
        'You got new message!' => 'Ви отримали нове повідомлення',
        'You have to select two or more attributes from the select field!' => 'Вам необхідно вибрати два або більш пунктів з обраного поля!',
        'You need a email address (e. g. customer@example.com) in To:!' => 'Укажіть адресу електронної пошти в поле одержувача (наприклад, support@example.ru)!',
        'You need min. one selected Ticket!' => 'Вам необхідно вибрати хоча б одну заявку!',
        'You need to account time!' => 'Вам необхідно порахувати час!',
        'You need to activate %s first to use it!' => 'Вам необхідно спочатку активувати %s щоб використовувати це',
        'Your Password' => 'Пароль',
        'Your email address is new' => 'Ваша адреса електронної пошти новий',
        'Your email with ticket number "<OTRS_TICKET>" is bounced to "<OTRS_BOUNCE_TO>". Contact this address for further information.' => 'Ваш лист із номером заявки "<OTRS_TICKET>" відкинуть і пересланий за адресою "<OTRS_BOUNCE_TO>". Будь ласка, зв\'яжіться по цій адресі для з\'ясування причин.',
        'Your own Ticket' => 'Ваша власна заявка',
        'auto responses set!' => 'Установлених автовідповідей',
        'customer realname' => 'Ім\'я клієнта',
        'delete' => 'вилучити',
        'direction' => 'Напрямок',
        'down' => 'униз',
        'false' => 'немає',
        'for ' => ' для',
        'for agent firstname' => ' для агента — ім\'я',
        'for agent lastname' => ' для агента — прізвище',
        'kill all sessions' => 'Закрити всі поточні сеанси',
        'kill session' => 'Завершити сеанс',
        'maximal period form' => 'Максимальний період с',
        'modified' => 'Змінене',
        'new ticket' => 'Нова заявка',
        'next step' => 'наступний крок',
        'send' => 'Відправити',
        'sort downward' => 'сортування по убуванню',
        'sort upward' => 'сортування по зростанню',
        'to get the first 20 character of the subject' => 'Одержати перші 20 символів теми',
        'to get the first 5 lines of the email' => 'Одержати перші 5 рядків листа',
        'to get the from line of the email' => 'одержувач листа',
        'to get the realname of the sender (if given)' => 'одержати (якщо є) ім\'я відправника',
        'up' => 'нагору',
        'utf8' => 'utf8',
        'x' => 'x',

    };
    # $$STOP$$
    return;
}

1;
