# --
# Kernel/Modules/AgentTicketAttachment.pm - to get the attachments
# Copyright (C) 2001-2010 OTRS AG, http://otrs.org/
# --
# $Id: AgentTicketAttachment.pm,v 1.32 2010-08-18 13:36:15 mh Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

package Kernel::Modules::AgentTicketAttachment;

use strict;
use warnings;

use Kernel::System::FileTemp;

use vars qw($VERSION);
$VERSION = qw($Revision: 1.32 $) [1];

sub new {
    my ( $Type, %Param ) = @_;

    # allocate new hash for object
    my $Self = {%Param};
    bless( $Self, $Type );

    # check needed objects
    for (qw(ParamObject DBObject TicketObject LayoutObject LogObject EncodeObject ConfigObject)) {
        if ( !$Self->{$_} ) {
            $Self->{LayoutObject}->FatalError( Message => "Got no $_!" );
        }
    }

    # get ArticleID
    $Self->{ArticleID}         = $Self->{ParamObject}->GetParam( Param => 'ArticleID' );
    $Self->{FileID}            = $Self->{ParamObject}->GetParam( Param => 'FileID' );
    $Self->{Viewer}            = $Self->{ParamObject}->GetParam( Param => 'Viewer' ) || 0;
    $Self->{LoadInlineContent} = $Self->{ParamObject}->GetParam( Param => 'LoadInlineContent' )
        || 0;

    return $Self;
}

sub Run {
    my ( $Self, %Param ) = @_;

    # check params
    if ( !$Self->{FileID} || !$Self->{ArticleID} ) {
        $Self->{LogObject}->Log(
            Message  => 'FileID and ArticleID are needed!',
            Priority => 'error',
        );
        return $Self->{LayoutObject}->ErrorScreen();
    }

    # check permissions
    my %Article = $Self->{TicketObject}->ArticleGet(
        ArticleID => $Self->{ArticleID},
        UserID    => $Self->{UserID},
    );
    if ( !$Article{TicketID} ) {
        $Self->{LogObject}->Log(
            Message  => "No TicketID for ArticleID ($Self->{ArticleID})!",
            Priority => 'error',
        );
        return $Self->{LayoutObject}->ErrorScreen();
    }

    # check permissions
    my $Access = $Self->{TicketObject}->TicketPermission(
        Type     => 'ro',
        TicketID => $Article{TicketID},
        UserID   => $Self->{UserID}
    );
    if ( !$Access ) {
        return $Self->{LayoutObject}->NoPermission( WithHeader => 'yes' );
    }

    # get a attachment
    my %Data = $Self->{TicketObject}->ArticleAttachment(
        ArticleID => $Self->{ArticleID},
        FileID    => $Self->{FileID},
        UserID    => $Self->{UserID},
    );
    if ( !%Data ) {
        $Self->{LogObject}->Log(
            Message  => "No such attacment ($Self->{FileID})! May be an attack!!!",
            Priority => 'error',
        );
        return $Self->{LayoutObject}->ErrorScreen();
    }

    # find viewer for ContentType
    my $Viewer = '';
    if ( $Self->{Viewer} && $Self->{ConfigObject}->Get('MIME-Viewer') ) {
        for ( keys %{ $Self->{ConfigObject}->Get('MIME-Viewer') } ) {
            if ( $Data{ContentType} =~ /^$_/i ) {
                $Viewer = $Self->{ConfigObject}->Get('MIME-Viewer')->{$_};
                $Viewer =~ s/\<OTRS_CONFIG_(.+?)\>/$Self->{ConfigObject}->{$1}/g;
            }
        }
    }

    # show with viewer
    if ( $Self->{Viewer} && $Viewer ) {

        # write tmp file
        my $FileTempObject = Kernel::System::FileTemp->new( %{$Self} );
        my ( $FH, $Filename ) = $FileTempObject->TempFile();
        if ( open( my $ViewerDataFH, '>', $Filename ) ) {
            print $ViewerDataFH $Data{Content};
            close $ViewerDataFH;
        }
        else {

            # log error
            $Self->{LogObject}->Log(
                Priority => 'error',
                Message  => "Cant write $Filename: $!",
            );
            return $Self->{LayoutObject}->ErrorScreen();
        }

        # use viewer
        my $Content = '';
        if ( open( my $ViewerFH, "$Viewer $Filename |" ) ) {
            while (<$ViewerFH>) {
                $Content .= $_;
            }
            close $ViewerFH;
        }
        else {
            return $Self->{LayoutObject}->FatalError(
                Message => "Can't open: $Viewer $Filename: $!",
            );
        }

        # return new page
        return $Self->{LayoutObject}->Attachment(
            %Data,
            ContentType => 'text/html',
            Content     => $Content,
            Type        => 'inline'
        );
    }

    # view attachment for html email
    if ( $Self->{Subaction} eq 'HTMLView' ) {

        # set download type to inline
        $Self->{ConfigObject}->Set( Key => 'AttachmentDownloadType', Value => 'inline' );

        # just return for non-html attachment (e. g. images)
        if ( $Data{ContentType} !~ /text\/html/i ) {
            return $Self->{LayoutObject}->Attachment(%Data);
        }

        # set filename for inline viewing
        $Data{Filename} = "Ticket-$Article{TicketNumber}-ArticleID-$Article{ArticleID}.html";

        # safety check only on customer article
        if ( !$Self->{LoadInlineContent} && $Article{SenderType} ne 'customer' ) {
            $Self->{LoadInlineContent} = 1;
        }

        # generate base url
        my $URL = 'Action=AgentTicketAttachment;Subaction=HTMLView'
            . ";ArticleID=$Self->{ArticleID};FileID=";

        # replace links to inline images in html content
        my %AtmBox = $Self->{TicketObject}->ArticleAttachmentIndex(
            ArticleID => $Self->{ArticleID},
            UserID    => $Self->{UserID},
        );

        # reformat rich text document to have correct charset and links to
        # inline documents
        %Data = $Self->{LayoutObject}->RichTextDocumentServe(
            Data              => \%Data,
            URL               => $URL,
            Attachments       => \%AtmBox,
            LoadInlineContent => $Self->{LoadInlineContent},
        );

        # return html attachment
        return $Self->{LayoutObject}->Attachment(%Data);
    }

    # download it AttachmentDownloadType is configured
    return $Self->{LayoutObject}->Attachment(%Data);
}

1;
